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Ross Hulke


Project Manager, Mutual of Omaha

Location: Omaha, Nebraska


Certified ScrumMaster



* Eighteen years of experience managing software development projects using both waterfall and Agile/Scrum methodologies.
* Utilized Excel, PowerPoint, Word, MS Project, Open Workbench, ScrumDo and CA Clarity for communicating project details, tracking issues and managing change.
* Staffed and lead project teams from 4 to 25 people including developers, business analysts, quality analysts, database analysts and hardware specialists.
* Five years of experience as a business analyst defining requirements, writing test plans/scripts, testing software changes and training business users.

Work experience

Mutual of Omaha, Project Manager
December 2012 - Present, Omaha, Nebraska, United States
Though my title is "project manager", I am managing projects using an Agile/Scrum approach so my role is "scrum master". The project I'm currently managing will optimize Mutual of Omaha Bank's website.

CoreLink Administrative Solutions, Scrum Master
June 2012 - November 2012, Omaha, Nebraska, United States
Managed a project team of two people from Omaha and six from Fargo as we used an Agile approach to software development. Our project to develop a combined billing for both health and life insurance (through Blue Cross Blue Shield ND and Unum Life Insurance Company) spanned seven 3-week sprints and ended on December 12, 2012.

Woodmen of the World, Sr. Project Manager
June 2004 - May 2012, Omaha, Nebraska, United States
Managed IT projects using both waterfall and Agile/Scrum methodologies. Worked with project teams to document product features and backlogs, define stories, size sprints (using story points) and measure velocity. Wrote project charters, developed and monitored project budgets. Recent projects included the integration and implementation of third party software for (1) a new field compensation system, (2) an automated underwriting system and (3) mailing and document management software.

First Data Corporation, Project Manager
May 1995 - June 2004, Omaha, Nebraska, United States
Managed all phases of the software development methodology for converting new clients (banks) onto First Data’s card processing system. Helped business analysts document requirements, write test scripts and facilitate user acceptance testing. Secured resources for the analysis, programming, testing and implementation of software development projects. Used Project Workbench and Microsoft Project to create detailed project schedules.

Physicians Mutual Insurance Company, Sr. Project Manager
November 1994 - May 1995, Omaha, Nebraska, United States
Lead the project management of a large, high priority software development project intended to save the company $5 million annually. Used Project Workbench to track and report progress. Responsible for the activities of three other project managers who reported directly to me for the duration of the project. Managed the use of structured analysis and design techniques (the Deloitte & Touche 4Front Methodology) and a CASE tool (Excelerator) to plan, design, program, test, and implement the project. Gave formal, biweekly presentations to the Project Steering Committee (a team of directors and vice presidents) to report the progress of the project. Worked closely with the project sponsor (a senior executive) and a project management consultant from Deloitte & Touche to continually monitor and adjust the strategic direction of the project.

Mutual of Omaha, Sr. Business Analyst
January 1984 - November 1994, Omaha, Nebraska, United States
Collaborated with business users to write requirements, develop test plans and scripts and then tested system enhancements. Used requirements traceability matrices to ensure that all enhancements were tested. Coordinated and performed user acceptance testing. Wrote product documentation that explained the enhancements to the business users and trained personnel on the use of the new functionality. Acted as liaison between the IT development team and the end users.


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