Subhrajit Pal

Having 10 yrs experience in B2B and B2C customer service in the e-commerce platform. 

Acted as liaison between business and IT teams to refine the product and incorporate features based on market demands.

Collaborated with teams to discover and deliver the best solution to the market presented by the product team lead and the business.

Effectively negotiated sprint goals with the team, which resulted in slashing delivery time by 15% in a single quarter.

Collaborated with stakeholders to understand business problem statements and convert them into user stories.

Created Sprint Release Plans with input from development teams.

Created and maintained the solution vision, roadmap, and backlog of work through the project's life cycle.