Work experience
GB/EG, Agile Coach
August 2013 - Present, Philadelphia, pa, United States
Conducted multiple assessments and presented recommendations focusing on Products development, implementation and process re-engineering
Critical Consulting Services, Agile Coach & Trainer
January 2007 - Present, west chester, pa, United States
Trainer – Agile Coach – King of Prussia, PA Jan 2007 – present
Coached and held training classes for Scrum Master certification and Product certification
Bank of America, Agile Coach, Mentor, Trainer
October 2012 - June 2013, Christiana, Delaware, United States
Bank of America – Surgical Agile Coach– Oct 1, 2012– June 28, 2013
Employed observational and empirical assessment techniques to quantify and track overall performance and identify areas for improvement.
Effectively and efficiently observed the current process, Identified concerns and gaps in existing practice and helped them overcome the hurdles and challenges
Coached 8 global teams primarily staffed by off-shore resources (70%) over a period of 6 months of observations with practical and incremental introduction of “Hands-On” Training and Mentoring.
Successfully applied and modified ceremonies and practices to accommodate global resources with time zone challenges and enabled the teams to successful practice and deliver.
All 8 teams were better positioned to successfully deliver against their commitments as they quickly understood and adopted proper Agile practices and processes effectively adopting their lessons learned from previous sprints.
Development teams and product owners now understand how to implement, practice and improve critical Agile practices, including but not limited to:
o Clarity of Roles & Responsibilities
o Development of team – compositions and standards
o Prioritization of the work based upon business value, risk, and dependencies
o How to conduct effective release planning and sprint planning sessions
o The Importance of backlog grooming and how to properly groom requirements, write good user stories, acceptances criteria and tests, and proper tasking and planning steps
o Proper estimation, planning, testing & defect management practices
o Running effective stand-ups, product demo’s and retrospectives
o Transparent and continuous communication with distributed teams members, Customer and stakeholders
o Development of strategies for continuous improvements on all levels and areas
o All 8 teams were successful in creating a remarkable camaraderie, collaboration, which resulted in Increased productivity, improved quality and commitment
o Achieved enough knowledge, maturity and sustainability to support them in their current
Client engaged me for additional enablement opportunities after this successful implementation.
Iron Mountain, Agile Coach, Mentor, Trainer
July 2010 - December 2011, collegeville, pa, United States
Iron Mountain – Agile Coach – Collegeville, PA July 2010 – Dec 2011
Coached and mentored several agile teams, on shore and off shore, on a multi- year and multi-million dollars enterprise system development.
Lead daily “Stand up Calls”, weekly Backlog grooming, bi-weekly Sprints
Lead weekly Sprint planning, Demo to executives and Product owners and Retrospectives
Developed training materials and trained team members ( groups and one-on-one)
Developed and documented processes and standards
ING Direct, Agile Coach
July 2008 - November 2008, Wilmington, DE, United States
ING Direct – Senior IT Manager - Wilmington, DE July – Dec 2008
Participated in enterprise-level IT strategy and department-level operations management
Led the effort to introduce and implement Agile Project Management and software development to support 125 applications (development, project management and production support)
Created and managed several Portfolios to support the businesses and their products development
Managed and coordinated enterprise-wide deployment of a standard corporate project tracking solution – contributed Program and Portfolio expertise, to design, develop, and implement - providing instant / near real-time access to project information/ status
Managed In-house and outsourced resources; coached and trained in Agile Scrum methodology, and VersionOne
Turned around department struggling with failure to meet release dates, and bug-lade products by unifying team members around customers’ requirements, expectations, timeline and continuous improvement
Coordinate activities of multiple team members & external consultants; provided leadership and expertise for resolving issues