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Nohma Abboud


Agile Consultant/Coach/Trainer, Critical Consulting Services

Location: W. Chester , PA, USA



Certified ScrumMaster
Certified Scrum Product Owner



Nohma Abboud is an Information Technology leader with over 20 years of diverse industry experience in Application Implementation, Project Management, Client & Vendor Relationships, Contract Negotiation, Compliance Adherence, Best Practice and Cost Reduction.Nohma is a versatile and skilled professional with strong leadership qualities and excellent hands-on experience in project management, process improvement, application development, and production support.Proven ability to grasp business needs, evaluate priorities and apply technologies to deliver revenue-generating solutions. She developed a reputation for saving troubled projects in crisis situations.  Master in IT Project Management – PMP and Agile Project Management with Scrum.Certified Scrum Master and Product Owner













Work experience

GB/EG, Agile Coach
August 2013 - Present, Philadelphia, pa, United States
 Conducted multiple assessments and presented recommendations focusing on Products development, implementation and process re-engineering

Critical Consulting Services, Agile Coach & Trainer
January 2007 - Present, west chester, pa, United States
Trainer – Agile Coach – King of Prussia, PA Jan 2007 – present  Coached and held training classes for Scrum Master certification and Product certification

Bank of America, Agile Coach, Mentor, Trainer
October 2012 - June 2013, Christiana, Delaware, United States
Bank of America – Surgical Agile Coach– Oct 1, 2012– June 28, 2013  Employed observational and empirical assessment techniques to quantify and track overall performance and identify areas for improvement.  Effectively and efficiently observed the current process, Identified concerns and gaps in existing practice and helped them overcome the hurdles and challenges  Coached 8 global teams primarily staffed by off-shore resources (70%) over a period of 6 months of observations with practical and incremental introduction of “Hands-On” Training and Mentoring.  Successfully applied and modified ceremonies and practices to accommodate global resources with time zone challenges and enabled the teams to successful practice and deliver.  All 8 teams were better positioned to successfully deliver against their commitments as they quickly understood and adopted proper Agile practices and processes effectively adopting their lessons learned from previous sprints.  Development teams and product owners now understand how to implement, practice and improve critical Agile practices, including but not limited to: o Clarity of Roles & Responsibilities o Development of team – compositions and standards o Prioritization of the work based upon business value, risk, and dependencies o How to conduct effective release planning and sprint planning sessions o The Importance of backlog grooming and how to properly groom requirements, write good user stories, acceptances criteria and tests, and proper tasking and planning steps o Proper estimation, planning, testing & defect management practices o Running effective stand-ups, product demo’s and retrospectives o Transparent and continuous communication with distributed teams members, Customer and stakeholders o Development of strategies for continuous improvements on all levels and areas o All 8 teams were successful in creating a remarkable camaraderie, collaboration, which resulted in Increased productivity, improved quality and commitment o Achieved enough knowledge, maturity and sustainability to support them in their current Client engaged me for additional enablement opportunities after this successful implementation.

Iron Mountain, Agile Coach, Mentor, Trainer
July 2010 - December 2011, collegeville, pa, United States
Iron Mountain – Agile Coach – Collegeville, PA July 2010 – Dec 2011  Coached and mentored several agile teams, on shore and off shore, on a multi- year and multi-million dollars enterprise system development.  Lead daily “Stand up Calls”, weekly Backlog grooming, bi-weekly Sprints  Lead weekly Sprint planning, Demo to executives and Product owners and Retrospectives  Developed training materials and trained team members ( groups and one-on-one)  Developed and documented processes and standards

ING Direct, Agile Coach
July 2008 - November 2008, Wilmington, DE, United States
ING Direct – Senior IT Manager - Wilmington, DE July – Dec 2008  Participated in enterprise-level IT strategy and department-level operations management  Led the effort to introduce and implement Agile Project Management and software development to support 125 applications (development, project management and production support)  Created and managed several Portfolios to support the businesses and their products development  Managed and coordinated enterprise-wide deployment of a standard corporate project tracking solution – contributed Program and Portfolio expertise, to design, develop, and implement - providing instant / near real-time access to project information/ status  Managed In-house and outsourced resources; coached and trained in Agile Scrum methodology, and VersionOne  Turned around department struggling with failure to meet release dates, and bug-lade products by unifying team members around customers’ requirements, expectations, timeline and continuous improvement  Coordinate activities of multiple team members & external consultants; provided leadership and expertise for resolving issues


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