Biography
Creative problem-solver backed with 10+ yrs of IT experience in various fields such as Healthcare, Pharmaceuticals, Education, Printing, Media & Banking.
Have proven track record of Project and Program Management by successfully delivering projects on schedule, budget and quality for both product and project based engagements in Solutions Delivery and M&O verticals.
Prime areas of experience is acquired in activities like Planning, Analysis, Design, Onsite-Offshore management, Client Servicing; for projects spanning from Legacy Applications to New Development programs.
Interested to sharpen skills in Client Representation/Management and Onsite-Offshore Program Management in order to take Outsourcing Engagements to the next level.
Specialties
Client Servicing/Management, Quality Reporting and Processed Communications with stakeholders in most levels of the organization. Adaptive to client specific processes such as Release, Configuration, Quality Assurance, Knowledge Management and Documentation. Promoted industry best practices such as ISO 9001, SEI CMM & ITIL. Extensive hands-on development experience: HTML, ASP, VB, ASP.NET( C#.NET), Javascript, VBscript, XML, Natural, COBOL, D2K, Enterprise Library 05, Sharepoint, Biztalk 04.
Work experience
Lionbridge Technologies Ltd, Manager
October 2005 - Present, Boise, Idaho, United States
Managing Program Engagements.