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Lakshmanan Kumarasamy


Business Systems Manager, Emirates Airlines

Location: Dubai, UAE.


Certified Scrum Professional
Certified ScrumMaster



Lakshmanan Kumarasamy is an Airline Revenue Optimisation Systems Specialist. His primary areas of expertise are Business Analysis, designing systems for Airline Revenue management, data mining and modelling, implementing systems.

Lakshmanan joined Emirates Airlines in the Revenue Optimisation unit in 2004. He manages phased implementation and testing of systems within Revenue Optimisation. Being a single point of contact for the business units, Lakshmanan also bridges the business unit and Emirates Group IT department. He handles Implementation strategies for integrating data ware houses related to Airline business. His professional experience includes setting up Airline Revenue Integrity processes and procedures. He also takes care of in reviewing few aspects of RFTs relating to Passenger Service Systems.

Lakshmanan is a member of the Project management Institute and Scrum Alliance.

Lakshmanan has a bachelor’s degree in engineering from Madurai Kamaraj University, India and is a CSM. On three different occasions, he has received Silver and Bronze awards from the Chairman, Emirates Group.

Work experience

Emirates Group, Business Systems Manager
September 2013 - May 2017, Dubai, Dubai, AE
In 2012, Emirates decided to transform the Passenger Service System and the Availability processors in its domain. During my role as Manager Business Solutions/Business Systems Manager in this programme, I acted as (Strategic) Product Owner in the area of Airline Availability and Inventory solutions. I was from the Revenue Optimization area within the Airline and since mid-2012, we started collating the requirements for this transformation initiative from the department. At a later point in time when we had “projects” and features defined, I participated as “tactical” PO, maintaining backlogs, participating in Sprints.


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