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Gerard Zeitler


LCM Program Manager, NTT Data Federal Services, Inc.

Location: Arlington, VA



Certified ScrumMaster



Gerard T. Zeitler

Professional Summary

Innovative Problem-Solver

A mature professional who understands the value of diverse inputs for problem-solving and decision-making. Focuses on providing exceptional customer service and cost-effective business solutions.

Information Technology Manager

Progressively responsible for assignments as an Information Technology Manager. Specific expertise with military systems, subsystems, and components.

Supervisor and Resource Manager

A hands-on supervisor and resource manager, with a reputation for getting results through cohesiveness, teamwork, and positive motivation. Places strong emphasis on empowerment, training and development to achieve maximum organizational performance.

Extensively trained and experienced in information systems management and operations. Seasoned team leader, project manager, supervisor, and resource manager. Enthusiastic, dedicated professional, with a reliable and solid work ethic. Top Secret/SCI Eligible Government Security Clearance.

Education / Certification / Training

Project Management Professional (PMP)® Certification Project Management Institute – Agile Certified Practitioner (PMI-ACP)SM Scrum Alliance Certified ScrumMaster (CSM) MSA, Information Resource Management, Central Michigan University BS, Management/Computer Information Systems, Park University AAS, Electronic Systems Technology, Community College of the Air Force

Formal training in both Traditional Waterfall and Agile Project Management

Over 400 hours formal Space and Missile Training, and 300 hours formal training in contemporary leadership, project and resource management


Captain (O-3 Prior Enlisted) (Retired), Space and Missile Control Officer, U.S. Air Force

Work experience

NTT Data Federal Services, Inc., LCM Program Manager
May 2013 - Present, Arlington, VA, United States

Life Cycle Model (LCM) Project Manager and Principal Consultant for the Federal Bureau of Investigation's (FBI's) IT projects. Responsible for developing, adapting, and implementing LCM frameworks at the enterprise level.

  • Currently adding Agile Project Management with Scrum to the LCM, and working with the Technical Assessment Team to harmonize Agile with the other two methodologies the FBI currently uses: Waterfall and Unified Process. This will provide Project Managers and their teams three unique methodologies to choose from, based on project size, complexity, and requirements.

  • Also responsible for developing a transition plan and training materials to support the new LCM and presenting briefings and training the customer and staff as needed.



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