Juanjuan Zang

As a certified Scrum Master with more than 15 years' experience, Juanjuan (JJ) Zang serves ThoughtWorks as an accont manager, program manager, scrum master and agile coach. In addtion to her years of professional experience in project management, analysis, design, and software development in varous industries, JJ Zang also has deep experience in agile coaching and mentoring. She has spent a significant amount of time coaching teams for various types of clients.

JJ is also a strong team lead with great leadership skills and vision. JJ’s management skills are supported with extensive experience on the analysis side, as well as technical experience early in her career.

When JJ worked for client Shaw in Canada, she was the 7th project manager sought for a devastated business sponsor as well as the development team on the ground. JJ started at the point where there was no scope defined, no product backlog, no measured team capacity, and no status tracking tool. JJ worked with the team and quickly turnt things around. Within 6 month, the team, led by JJ, became the first project team in the past 5 years in Shaw successfully releasing its application into production.

When JJ worked for client Best Buy in Dec, 2010, Best Buy spent roughly US$ 12 million per year just for QA to maintain and run all the manual scripts to find defects. This is because all test scripts were maintained and run manually. It took nearly 3 weeks to make one regression testing run on bestbuy.com. Within 8 months, JJ led the team and managed to complete thousands of manual test scripts automation. At the end of the project, it only took roughly 10 minutes for a full cycle regression run.

When JJ started at Warner Brothers in Oct,, 2011, the project was on the brink of complete failure. The development team was offshore in China. There were misunderstandings, miscommunications, and low trust between the offshore team and the business. The release date was delayed multiple times and everyone lost confidence. JJ worked with the business and quickly established clear product backlog and refined stories by priority. JJ also worked with the offshore team and helped them with iteration and release planning based on team capacity and velocity. Within two months, the team, led by JJ successfully released the first and biggest phase in past 2 years in production.

JJ is also great Agile coach. She is the only Thoughtworker asked by Bank of America twice to go back coaching their teams including their offshore teams too.

JJ is also an active writer and speaker in Agile and Project management/Business analysis community. She has published four white papers on organization transformation, story estimation, Kaban process improvment, quality assurance, and gave lectures on XP and PW/BAW conferences