Jeffrey Miller
My credentials
About
SUMMARY Quality Assurance Analyst/Supervisor/Manager, Business Analyst/Project Lead, and Certified Scrum Master with healthcare insurance, retail, banking and telecommunications experience; focused on advanced technology, Agile/Scrum, project management, and analytical skills.
EXPERIENCE
Oct. 2017 – Present EverBank (formerly TIAA Bank) Jacksonville, Florida
IT Quality Assurance Manager
Aug. 2016 – Oct. 2017 Allstate Benefits Jacksonville, Florida
Quality Assurance Manager
Feb. 2016 – Aug.2016 Apex Systems (Contracting at Allstate Benefits) Jacksonville, Florida
Quality Assurance Lead
May 2013 – Dec. 2015 Availity L.L.C. Jacksonville, Florida
Quality Assurance Analyst III, Supervisor, and Certified Scrum Master
Feb. 2010 – May 2013 Fidelity National Financial Jacksonville, Florida
Senior Quality Assurance Analyst and Certified Scrum Master
Dec. 2007 – Dec.2009 BTG Inc. - Contractor (Incepture – Subcontractor) Jacksonville, Florida
Business Analyst – Marketing/Retail Engagement - Blue Cross Blue Shield of Florida
Mar. 2006 – Sept. 2008 Integrity Title & Escrow Services, Corporation Jacksonville, Florida
Director of Operations
Jan. 2000 – Mar. 2006 Blue Cross Blue Shield of Florida Jacksonville, Florida
Testing Specialist III – Business Solutions Testing
July 1992 - Jan. 2000 Citibank (Formerly AT&T) Universal Card Services Jacksonville, Florida
Senior Technical Manager - Quality Assurance Systems Testing
Experience and services
-
Career history
- 10/10/2017 - present - TIAA Bank/EverBank (IT QA Manager)
- 02/29/2016 - 10/06/2017 - Allstate Benefits (Quality Assurance Manager)
- 05/13/2013 - 12/14/2015 - Availity LLC (Quality Assurance Supervisor)
- 02/16/2010 - 05/10/2013 - Fidelity National Financial (Senior Systems Analyst)