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Jessica Katz


Agile Coach, Liberated Elephant

Location: Hendersonville, TN


Certified Scrum Professional
Certified ScrumMaster


Groups I belong to

Nashville Agile User Group


Jessica Katz has been introducing Scrum concepts and applied its framework in organizations for the past four years.  Her personal passion is providing coaching to individuals and teams towards growth inside an Agile environment.  In addition to a Bachelor of Science in Information Technology, Jessica is a Certified Scrum Professional. She has also holds an ICAgile Certified Expert: Agile Coaching (ICE-AC) and PMI PMP and PMI-ACP certifications.

Jessica has recently branched out into her own business, Liberated Elephant, providing

  • Agile training, implementations, and transformations
  • Individual, Team, and Executive coaching
  • Intentional culture design and implementation

Work experience

Liberated Elephant, Owner / Agile Coach
January 2016 - Present, Hendersonville, TN, United States
I believe we are at the beginning of a culture shift of purpose over profit. I believe that people are intelligent and creative and capable of whatever their skills and passions dictate. I believe that these two things collide in a perfect storm of opportunity for people to find fulfillment and satisfaction in their careers. I believe that the process of transformation for individuals, teams, and companies is hard and can be made easier with someone walking alongside them as a coach. In line with this vision, I offer the following skill sets designed to align with the clients goals: • Agile training, implementations, and transformations • Individual, Team, and Executive coaching • Intentional culture design and implementation

Healthtrust Purchasing Group, Program Manager / Program Scrum Master
August 2012 - Present, Franklin, TN, US
Providing agile coaching and scrum expertise at the program level within a SAFe (Scaled Agile Framework) system. Applied Scrum methodologies to an existing Agile development environment. Guided Business Analysts through the Product Owner role. Identified resource risks and worked with the resource manager to adapt the team structure as needed. Coordinated Scrum Meetings (Sizing, Planning, Review, Retrospective, and Stand-ups) with both co-located and distributed teams. Identified and implemented ways to provide clarity in the process being utilized by an existing team. Aided in the organization and selection of new team to address changing strategic business priorities

Direct General, Sr Project Manager
March 2012 - August 2012, Nashville, TN, US
Implemented Scrum methodology as a proof of concept on a key initiative project intended to reach new markets and extend brand awareness. Assisted Product Owner in writing and prioritizing user stories to get the best business value to market as soon as possible. Drove organization to adopt Agile methodologies where appropriate to overcome identified collaboration issues. Analyzed existing processes and collaborated with business partners to implement appropriate changes. Managed new software development and implementations as well as upgrades and enhancements to existing software and hardware.

Servpro Industries, Inc., Project Manager
March 2006 - March 2012, Gallatin, TN
Defined and Implemented Agile (Scrum) process. Performed Scrum Master role within the Agile Process. Defined SOP's for team members to integrate with the Agile Process. Responsible for web-based financial analysis tool designed to provide guidance to a franchise network. Utilize company Software Development Life Cycle (SDLC) to achieve technology based project results. Consult and coordinate with employees throughout the company for definition of project requests, requirements and specifications. Develop project approach, prioritization, and implementation of business initiatives associated with Servpro corporate strategies. Develop user manuals, help files, and training documentation as needed based on the project release. Provide strategy, design, and direction for technical project initiatives. Direct and coordinate project resources as required to achieve project deliverables. Provide project plans, issue management, change request management, and risk management as needed to insure project success. Participate in Project Process improvement to insure company wide buy-in to the PMO process. Provide status reporting and any necessary communications to maintain a cohesive project team environment.


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