Extensive experience in network engineering, systems architecture, the software development life-cycle, sales engineering, and account management.
Possesses expertise in the design and development of complex conferencing and telecommunications systems, growing and nurturing business relationships, as well as deploying innovative systems which expand company revenue streams.
A goal-oriented, customer focused, and results-driven professional with exceptional initiative, skilled at diagnosing technical problems related to poor network performance and determining creative, timely and cost-effective solutions.
A high energy, visionary leader and achiever with distinctive people skills; strong motivator and
mentor who has a proven record of successfully directing team efforts to meet deliverable.
Relates well to stakeholders at all levels and considered an excellent communicator with a talent for disseminating knowledge and information in language clearly understood by either engineers, operations, or senior management.
Valued for determination, drive, and outstanding work ethic; adept at multitasking and able to produce high quality work under conditions of pressure and uncertainty.
VMware, Product Owner
July 2011 - March 2015, Colorado Springs, CO, United States
Developed Internet of Things prototypes for the Office of the CTO
Product Owner for team that developed the proof of concept for Compliance and Change as a Service vRealize offering.
Product Owner for two product releases of VMware Compliance Manager focused on Unix/Linux Patch Compliance
Functional Architect for feature generated by customer escalations
Broadnet Teleservices, Scrum Team Member
March 2010 - March 2011, Highlands Ranch, Colorado, US
Stabilized and increased data/voice network for high-capacity outbound dialing application; brought voice network in-service level to 100% for TDM CAS/ISDN circuits; implemented first VoIP circuits and expanded VoIP capacity.
Significantly reduced downtime of the five state-wide TCP/IP network, correcting issues with primary data paths and implementing secondary transport.
Expanded network capacity and site diversity to eight distributed/redundant sites; diagnosed and corrected issues with application servers ensuring 100% system capacity utilization.
Instrumental in ensuring all network facilities and platform servers in continual service, an achievement not seen in previous 1½ years; broke record for Teleforums delivered in a one week period with no refunds.