Emily Woon

A self-starter with a can-do attitude who has proven ability to work independently and deliver business results. A team player with a strong passion for learning who enjoys uncovering business problems and collaborating with different teams and individuals up and down the organisation to make continuous improvement. Equipped with strong business analysis skillset and the experience of working in Agile SDLC, I have completed a multitude of software development projects, including modernising and transforming entire e-commerce website; improving checkout process and findability of digital products on the website; automation to alert existing clients of new digital products; system migration for the new website; data integration with customer relationship management tool; and system integration with a payment gateway provider.

Specialties: business analysis, e-commerce, Agile methodology, project management, strategic planning, business operations management, sales and marketing, customer service management, consumer and market insights