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Bill Pratt

Washington, DC

My credentials

Certified Agile Leadership for Organizations™ badge
Certified Agile Leadership for Organizations™
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Certified ScrumMaster®
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Certified Scrum Product Owner®

About

Title: Director/Department Head

Bill is the Executive Director of Customer Relations at the RELI Group. He retired from DHS in January 2024, where he was the Director of Enterprise Technology Governance. In that role, Bill led the DHS IT Systems Engineering Life Cycle (SELC), Agile, and IT Program Management Centers of Excellence. He and his team coordinated the adoption of Agile as the mandatory software development process at DHS. Bill led efforts to create the DHS Agile Development Guidebook, for which he was awarded the 2015 AFFIRM Award for Leadership in Best Practices Implementation. Bill also served as the DHS Agile and SELC Program Manager. Before that, he was the Section Chief for IT Policy and Planning at Immigration and Customs Enforcement. Bill also was the ICE Section 508 Coordinator, for which he was named the DHS Section 508 Coordinator of the Year in 2013. Bill has more than 40 years of experience in IT development, supporting the federal government, private industry, and the DoD. Roles included test specialist, development team lead, systems analyst, and deputy department head. Clients included Immigration and Naturalization Services (INS), Freddie Mac, MCI, AT&T, and US Navy/Joint Services telecommunications commands.