Paul Done

Paul M. Done, PMP, ITIL®v3, CSM, PMI-ACP Senior IT Application Projects Specialist SOFTWARE DEVELOPMENT, TECHNICAL IMPLEMENTATION, TECHNICAL TEAM MANAGEMENT Experienced project manager offering 16 years of success leading all phases of diverse technology projects; PMP certified; university degree in Administration and Information Management; graduate education in GIS; each used to contribute strategic leadership and provide solutions to complex problems. Technical strategist; an ITIL practitioner planning and executing multi million-dollar IT projects aligning technical objectives to business goals with technology solutions to drive process improvements. Excellent communicator; regarded as a trusted technical partner, leverage technical and business acumen to communicate effectively with client executives and their respective teams. Agile and Scrum Practitioner; Certified Scrum Master trained to lead focused project teams. Experience leading projects to deliver rapid, incremental deliverables for complex projects that respond to evolving business needs.