Carol Kollm


Location: Boston, MA


Certified Scrum Professional
Certified Scrum Product Owner
Certified ScrumMaster

Groups I belong to

Agile Boston


Carol Kollm

I started out my career working for the Department of Defense, both as a civilian in the Air Force and as a government contractor. While at Wright Patterson Air Force in the Electro-Optics branch, I managed in-house development programs and contracts to advance laser radar systems using waterfall development.

I transitioned from DOD programs to web site development and web applications in early 2000. I co-founded a web company serving Partners Healthcare and Boston law firms. In 2006 I earned an M.S. in Computer Science from Boston University. It was during my masters program that I studied software engineering processes and was introduced to agile methodologies. From 2007 through the present, I held various Product Management roles in large and small (startup) organizations, developing products using both waterfall, agile, or somewhere in transition. I embrace agile because of the underlying values and the commitment to delivering better (more customer-focused) products. 

I have found that although scrum is a simple framework it takes experience working directly as a team member and continual learning to understand scrum. Organizations are riddled with hidden impediments. Scrum is a brilliant framework to uncover and address organizational issues and empower teams. 

Work experience

Contractor, Agile Product Development ,
January 2014 - Present,
Current - Scrum Master at Raytheon Integrated Defense Systems.

Endurance International Group, Senior Product Manager
January 2013 - August 2013, Burlington, Massachusetts, United States

Enterprise Product Manager of consumer marketing products for web hosting consumers, across hosting brands., LLC, Product Manager / Product Owner, Consumer Sales
February 2012 - January 2013, Cambridge, Massachusetts, United States

Product Owner, Consumer Sales of distributed scrum team (Germany) responsible for growing the direct shopping channel of international domain name marketplace. Participated in all aspects of agile development: backlog development, prioritization, sprint planning, release planning, daily scrum, acceptance, and retrospectives.

Entrepreneur, Founder
November 2010 - January 2012, , United States

 Created the product vision, market analysis, and requirements of a new, cloud-based, social media product to connect elderly on the web. Focus was on usability and simplicity

Developed requirements, wireframes; identified approach, sourced and managed developers, oversaw product development. Launched product and brought to private beta

SellMyTimeshare NOW, LLC,
August 2009 - November 2010, Dover, New Hampshire, United States

Developed marketing backlog, developed and prioritized web enhancements by projected revenue and customer need

Optimized marketing campaigns (PPC, SEO). Introduced A/B testing platform, mentored marketing and dev team on best practices