Alicia McLain


Program Manager, Hosted Solutions/Agile Process, CareFusion

Location: San Diego, CA


Certified ScrumMaster
Certified Scrum Product Owner



I have spent the better part of my career as a champion and driver for process improvement to increase organizational efficiency.  I am notably skilled at crafting a vision, communicating it and executing it to a successful completion.  A very quick study, I can teach concepts to all levels of an organization. 

At Tapestry Solutions, my last employer,  I was brought in to an engineering organization to assist with creating and driving processes that would facilitate increasing the efficiency in engineering operations. I was then introduced to Scrum because the organization was ‘researching the possibility’ of moving from a very loose ‘modified spiral’ process into the light, repeatable and dependable structure of Scrum.  I was sent for training, became certified as a Scrum Master and began to lead the grassroots effort to bring Scrum into engineering.  Upon completion of the course I came back, crafted a timeline, developed a training experience for the roles of Scrum Master and ‘Team’ and delivered a series of communication sessions, trainings and simulations for the entire engineering department, CM and other associated organizations.  All with a team consisting of the Lead Program Engineer,  a Principle Engineer and another Design Lead. 

Today I would say I'm the resident Agilista and am working on developing a ‘custom adapted’ Product Owner training for my company’s specific Government business operations.  In addition to my work in process improvement, I am also a certified trainer/consultant in the area of conflict resolution and workplace mediation.  I believe my aptitude in these areas has contributed greatly to my success in leading grassroots efforts like the company-wide implementation of Scrum and other business initiatives.

Presently, at CareFusion, I own the process improvement initiative to design, develop and deliver a level one strategy to rolll out within our Enterprise Solutions Engineering team a dependable set of iterative practices (User Stories, Estimation, Prototyping, Retrospectives, Sprint Reviews and Daily Stand Up) for all engineering teams (San Diego, Reston VA. and India).  I design, develop and deliver training under 'communications and collaboration' (Sprint Review, Sprint Retrospective & Daily Stand Up).  I lead and direct the Agile SME (Subject Matter Expert) teams, external vendor negotiation for our consultant, train the trainer and other operational issues associated with this initiative.