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Certified ScrumMaster®

Taught by: Jeff McKenna

Learn how to apply scrum and gain practical agile skills to drive results in any role, whether you want to work as a scrum master or grow your capabilities. CSM® courses are delivered by Scrum Alliance-certified trainers who possess deep scrum knowledge. When you complete the course, you will receive a two-year Scrum Alliance professional membership.

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4.84 out of 5.0 stars (111 ratings)

[email protected]

(877) 800-5221

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Apr 23 - 24, 2026 |

4:00 PM CUT |

8 hrs/day

$695

Early bird pricing

Course details

Location

Online

Discounts

Price increases to $995 after 04/08/2026

Max number of students: 30

Course

Certified ScrumMaster (CSM)

2 DAYS | 16 PDUS

This Scrum Master (CSM) course will give you a comprehensive understanding of the Scrum methodology while reviewing the behaviors expected of a Scrum Master. Beginning with the history of agile development and moving through the disciplines promoted by Scrum, the Certified ScrumMaster (CSM) training course gives you a comprehensive understanding of the Scrum methodology while specifically reviewing the behaviors expected of a ScrumMaster. This two–day Certified ScrumMaster training course is suitable for those practicing or looking to practice the art of the ScrumMaster but is highly valuable for anyone involved in Scrum.
Even projects that have solid, well–defined project plans encounter some degree of change and waste. Shifting market conditions, budget cuts, staff restructuring, or any number of influences disrupt the best plan while contributing to customer dissatisfaction and staff discouragement. Moreover, projects that begin with changing or unclear requirements make it difficult to establish project expectations. Scrum is the agile development process that allows teams to deliver usable software periodically throughout the life of the project, evolving with new requirements as the project proceeds.

In This Course You Will Learn How To:

Explain and facilitate the Scrum roles: team member, Product Owner, ScrumMaster
Use the foundational, critical concepts of Scrum
Apply empirical thinking to your project work
Understand your team's productivity and lead them to improve it
Communicate the importance of organizational agreement on software readiness
Appreciate that the ScrumMaster role can be the most satisfying as well as the most difficult job on a project
Embrace the role of conflict resolution in Scrum
Work on real-world Scrum projects
Utilize the Scrum framework
Know when software is "done" under Scrum

Details

Certified ScrumMaster (CSM)

This Scrum Master (CSM) certification program was developed for any professional who is currently involved in or will become involved in the running of Scrum projects.

Exam Details

Attendees must pass a 50 question assessment with a minimum of 74% upon course completion before a certification is issued.
Certifying Test is issued directly from Scrum Alliance via email and taken online.
1 retake is included if the student does not pass the first time. There is no cool off period so the retake can be completed immediately. If the student does not pass after the first retake there is a $25 fee for each additional retake.

Agenda

Certified ScrumMaster (CSM)

Part 1: Lean, Agile, and Scrum

1. Scrum Roles
2. Scrum Events and Artifact Transparency
3. Sprint and Increment
4. Sprint Planning
5. Daily Scrum
6. Sprint Review
7. Sprint Retrospective
8. Product Backlog
9. Sprint Backlog
10. Definition of "Done"

Part 2: Scrum Master Core Competencies

1. Facilitation
2. Coaching

Part 3: Service to the Development Team

1. Scrum Master as Servant-Leader

Part 4: Service to the Product Owner

Part 5: Service to the Organization

1. Impediment Removal
2. Coaching the Organization

Who should attend

Certified ScrumMaster (CSM)

This Scrum Master (CSM) certification program was developed for any professional who is currently involved in or will become involved in the running of Scrum projects.

Professionals who may benefit include:

Business customer, user or partner.
Project Manager
Project lead
Project sponsor
IT Manager/Director
Business Analyst
Developer/Programmer
Current Scrum Team Members not certified

Please note: This course has an Attendance and Virtual Camera Requirement

Attendance is required throughout the duration of this course. Instructors will verify each student's attendance and participation to ensure course completion
Webcam usage is required by all students

Reviews

4.84 out of 5.0 stars

(111 ratings) TrustPilot logo

Instructor is very experienced and knowledgeable in the field of Scrum methodologies.

Jeff was very nice and knowledgeable. He made learning very interactive and fun.

Very Good.

Great course.

Fantastic and interesting breakdown of Scrum methods and their applications.

Very Interesting and Impressive

The training delivery was great

Jeff is a great coach. He uses his real time experiences of Agile which are really useful during these sessions. Thanks Jeff for a great training.

Taught the material well, and we got real life experience to learn how it actually worked and build skills in it. Theoretical and Practical knowledge.

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