Jigar Talati

Jigar Talati

Sr. Project Manager

Email: [email protected]

 

 Experience summary

• Nearly 13 yrs of IT experience including 5+ yrs of experience as Project/Program Manager.5 yrs of experience in BCM Domain, 4yrs experience in Telecom domain (OSS ClearingHouse Products SOA/PPV/WNP/XEA), 3yrs experience in Insurance & Taxation domain.
• Result-oriented, Dynamic professional with Excellent Communication Skills who can blend technical expertise with interpersonal skills while interacting with the customers / teams providing high level of Client Satisfaction; Showcasing Extreme Commitment with an Ownership and Winning Attitude.
• Proactive, Seasoned professional, understanding business dynamics, gravity of the situation & dependencies. Good experience with onsite /offshore ways of working.
• Excellent onsite/offshore project/program management experience, with deep knowledge of each phase of the project; Initiation, Planning, Execution, Monitoring and Controlling, Project Closure.
• Reasonable breadth of understanding across several Enterprise Applications & Technology domains (Java/J2EE, .NET, ATM/POS Software Postilion Realtime/Office & Portal, Middleware - Oracle BPEL, Infrastructure, BI reporting applications, Application Maintenance) the overall value proposition of these products / services stacks & how these together make positive differences to customers’ businesses
• Excellent experience in managing different variety of Development projects, Production Support Project and Data Migration & Transition application project.
• Have exceptional problem solving abilities, and thrive on the challenge of pushing technology to its limits to better serve the customer/end-user.
• Experience in managing big team size of over 40+ software developers & tech leads.
• Quickly grasp complex concepts, analyze and interpret ideas into a logical strategy.
• Strong Project & People management skills, proficient in managing projects within agreed time lines, by using strong organizational skills and problem solving abilities.
• Defined coding and development standards, production support process
• Good knowledge of project specific quality processes. (Project Health Index (PHI), Project In phase Check (PIC), CAR, Risk & Issue register )

 

Achievements:

 

v      Received SPOT Award for “Outstanding project delivery & customer management” – Jan 09.

v      Received excellent feedback from Telecom Client for successful technical delivery.

v      Certified PMP training by MphasiS.

Education:

v     Master of Computer Applications

 

 

Significant Projects:    

 

MphasiS Corporations (An HP Company)                                 Feb – 2007 to Till Date 

 

   Client - J P Morgan Chase, USA.

 

Role    :  Project/Program Manager

Responsibilities:

• Complete Program Delivery Owner
• Executing multiple projects simultaneously
• Identifying Risk/Issues, mitigation plan, communicate to the customer.
• Budget & Billing management.
• SPOC involved in Project Management activities, planning, execution of schedule, monitoring and controlling, risk management & tracking, issue tracking, estimation, defect metrics collection.
• Tracking Traceability Matrix to make sure all the requirements has been implemented.
• Following up with customer & get the signed off for Functional and Design Documents.
• Guiding and mentoring project team, task allocation & tracking.
• Technical discussion and random review of major functionalities with team.
• Status update on weekly basis with customer & related stakeholders via status report.
• Team appraisals & discussion
• Onsite/Offshore coordination.

 

 

Project Name            :  Chase Investment Services Corp (CISC) on Chase Online.

Technology   :  Java/J2EE, IBM WebSpear, WebServices, .Net, ASPX

 

Description: Moving away from vendor base solution to internalized solution, integrating chase Investment services with chase online.

 

Project Name            :  OMNI on Chase Online.

Technology   :  Java/J2EE, IBM WebSpear, WebServices, .Net, ASPX

 

 

Description: Integrating Investment banking & private banking experience with retail banking (Chase Online).

 

Project Name            :  Targeted Ads for New JPMorgan Online.

Technology   :  Java/J2EE, IBM WebSpear, WebServices, .Net, ASPX

 

Description: Provide segment specific financial advertisements to the users, to enhance Marketing opportunities and functionality on J.P. Morgan Online

 

Project Name            :  Prospected User, nJPMOL.

Technology   :  Java/J2EE, IBM WebSpear, WebServices, .Net, ASPX

 

Description: Provide Investment and trading accounts experience for Prospected Users.

 

Project Name            :  Health Care Link for Payer – Client OnBoarding.

Technology   :  Java/J2EE, WebMethods, WebLogic, Java WebServices

 

Description: The HCP Application is a Hosted service that provides Claim Payments services to Insurance Companies (aka Payers) for making payments to Providers (Hospitals/Doctors office etc). HCP Payer application to onboard Client & enable credit card payment processing via SUA.  Healthcare Link for Payers can do all that and more with a suite of services that automates and integrates all aspects of payment and remittance advice processing. Automate processing of EOB, electronic payments and remittance advices into a single accounts payable solution. Streamline administrative overhead and reduce operations expenses.

 

   Client - Bank of Tokyo-Mitsubishi UFJ, Australia.

 

Role    : Project/Program Manager

Responsibilities:

• Identifying Risk/Issues, mitigation plan, communicate to the customer.
• SPOC involved in Project Management activities, planning, execution of schedule, monitoring and controlling, risk management, issue management, estimation, defect metrics collection, IRF generation (Manual & Automated).
• Tracking Traceability Matrix to make sure all the requirements has been implemented.
• Following up with customer & get the signed off for Functional and Design Documents.
• Generate monthly PHI, PIC reports.
• Guiding and mentoring project team.
• Status update on weekly basis with customer & related stakeholders via status report.
• Stand up meeting with team.
• Resource utilization

 

Project Name            :  OVS Local Applications Enhancement.

Technology   :  .Net FW4, WPF, LLBL Gen, MS VS 2010, MS SQL 207 & CE, SharePoint

 

Description: OVS Local Application Enhancement includes a total of 5 different applications. Electronic Payment Service (EPS) is a payment clearing service provided to customers of Bank of Tokyo. A Windows desktop client provides system for electronically creating and managing file detailing credit and debit payments. AU Inward, NZ Inward, FX Revaluation & Trade Outstanding are the report applications. Consolidate all the related transactions and generate password protected PDF report, stored in SharePoint document repository, based on customer request which may be ad hoc, or monthly or quarterly.

 

   Client - Butterfield Bank. Cayman/Bermuda Islands.

 

Role    : Project Manager

Responsibilities:

• Knowledge transition planning & management
• Identifying Risk/mitigation plan in the project, communicate to the customer
• Project Management activities, like preparing project plan, execution, monitoring and controlling, risk and issue management, estimation, metrics collection, team appraisals
• Co-ordinate with different teams to ensure streamlined communication
• Created & executed/tracked Project Management plan during the development life cycle
• Monitoring and controlling project team
• Status update on daily & weekly basis with customer via status report & status call
• Resolved issues by discussing/following up with customer & team.
• Help the development team by transforming Business requirement into logical flow
• Define production support process, shift schedule, resource planning (onshore/offshore)
• Team Appraisals

 

Project Name            :  Postilion & Reveleus Support (ATM Software)

Technology   :  Postilion Product Support (Postilion Office, Postilion Realtime & Portal)

 

Description: Butterfield Bank– Cayman/Bermuda currently have two separate ATM/POS transaction processing systems, and separate core banking systems. This project is to consolidating their IVR/ATM/POS driving systems into a single system by implementation of S1 Product, Postilion. The entire Postilion system (Realtime, Office, Web Server and HSM) will be hosted at a site created and maintained by HP. Postilion will be responsible for providing software and HP/MphasiS will be responsible for installing and configuring all Postilion-related software. Also HP will be the responsible to provide Level 2 support, necessary infrastructure, hardware, third-party software (e.g. SQL server) and facilitate all network connectivity as specified.

 

Project Name            :  SOA4FSI

Technology   :  Java, J2EE, Web Services, Oracle BPEL, Oracle SOA Suite, XSL, XSD,    

   .Net, OBIEE, XML.

 

Description: The SOA4FSI provided by EDS is a key element to the implementation of the New-Applications for Butterfield Bank.  One of the fundamental purposes of the SOA4FSI is to provide a complete view of all accounts (Savings/Current/CreaditCard/MF/Trust/Trading) and relationships for a Customer.  This information is made available through the browser-based 360 degree view application.  Additionally the same information is made available to other systems through a series of reusable web services.

 

   Client - Allshare B.V.  The Netherlands.

 

Project Name            :  E-Banking Product development.

Technology   :  Java, J2EE, JSF, SWF, Websphere 6.1, Oracle 9i, XSL, XSD, XML, RAD

Role                : Project Manager

 

Responsibilities:

• Knowledge transition planning & manage.
• Involved in capturing both functional & non-functional requirements from a business stated requirement
• Help the development team by transforming Business requirement into logical flow
• Understanding the design for Revamp of product.
• Preparation and getting approval of Project Management plan.
• Execution of project management plan.
• Monitoring and controlling project team.
• Weekly Status update to customer & other stakeholders via status report & status call.
• Resolved issue by discussing with customer & team.
• Team Appraisals.

 

Description: Allshare is a banking product company. The product, E- Banking Web Application provides various banking functionalities to its customer like retail, corporate and agent banking. Mainly involved in support of existing product & revamp of new product with cutting edge technologies.

 

   Client - VeriSign Inc. USA.

 

Project Name            :  NextGen Telecom Billing & OSS (OLTP).

Role                :  Project Lead

Environment :  UNIX, Java, JSP, Servlet, Struts, EJB, XML, XSL, Oracle, WebLogic,

   Log4J, Common logging.

Design Patterns: DAO, DTO, Session Facade, Service Locator, Business Delegate,

       Composite, MVC, Value Object

Skill/Tools      :  Eclipse, Toad, StarTeam.

Responsibilities:

• SPOC for A & D Team.
• Taken ownership of this project and manage the team of 6 members.
• Resolved the ambiguity occurred during the requirement study by discussing with the client.
• Actively involved in HLD & LLD along with required pseudo code and reviews.
• Managed the team by allocating correct work to correct resource and get it done by them.
• Actively involved in complex business requirements and provided the solutions to the issue.
• Interacting with onsite team for resolving the day to day issues.
• Conducting the weekly team meeting.
• Updating to the customer with daily status, weekly status & monthly performance report.
• Involved in CAR

 

Description:  Verisign is one of leading security services & telecom Product Company of USA. We have developed & provided support to NextGen, a Telecom Billing product of Verisign.

 

Infinite Computer Solutions                                                     April – 2004 to Jan 2007

 

   Client - NeuStar Inc. USA.

 

Role                :  Technical Lead

Responsibilities:

• Taken ownership of this project and performed requirement study, Project scheduling using Microsoft Project, Resource Augmentation.
• Resolved the ambiguity occurred during the requirement study by discussing with the client.
• Involved actively in HLD & LLD along with required pseudo code
• During the design phase, different design patterns used DAO, Service Locator, Abstract factory, Session Façade etc.
• Lead the team by allocating correct work to correct resource and get it done by them.
• Actively involved in complex business requirements and provided the solutions to the issue.
• Analyze & identified the business rules of the application.
• Followed the quality process by writing unit test, UTC review reports, code review, code review report, ITC reviews.
• Visit onsite for implementation and given 24x7 supports by carrying P1 pager and cell phone.
• Resolved the critical P1, P2 issues of productions in extreme pressure and quick span of time during onsite visit.

 

Project Name            :  Service Order Administration (SOA).

Environment :  Java, JSP, Servlet, EJB, XML, XSL, Tibco SS, Oracle & NightFire

   Infrastructure Framework

Skill/Tools      :  Eclipse, Toad, NFTool Kit for Gateway, GUI & Rules Design.

 

Description:  NeuStar is one of the leading Telecom company of USA. I was leading the development of Service Order Administration product, which enables service providers porting-in, porting-out, and intra-porting of telephone numbers by submitting Subscription Version (SV) to NPAC (Number Portability Administration Center).

 

Project Name            :  Pre Port Validation (PPV)

Environment :  Java, JSP, Servlet, XML, XSL, Oracle & NightFire Infrastructure Framework

Skill/Tools      :  Eclipse, Toad, NFTool Kit for Gateway, GUI & Rules Design.

 

Description :  NeuStar is one of the leading Telecom company of USA. We have developed Pre-Port Validation gateway, which is used by Wireless service providers for two different scenarios, Port In & Port Out. The Port In - in this scenario the service provider uses the gateway to determine whether they are able to provide service to a telephone number. This check is done prior to the number being ported

from the old service provider to the new service provider. The old provider can be either a wireless

provider or a wireline provider. And the Port Out  - in this scenario the service provider uses the gateway to determine whether to allow one of their customer’s TNs to be ported to another service provider. This check would be made upon receipt of an intent to port message from the other service provider. If the TN is open for porting per the NTS check, then the TN is assumed to be portable.

 

PoitSoft Pvt. Ltd.  (US Interactive)                                                                     Jan – 2004 to April - 2004

 

   Client - RuffaloCody. USA.

 

Project Name            :  ONE (SUMMIT)

Environment :  Win 2000, JSP, EJB, Jboss, ORACLE 8I, Java Beans and J2EE Design

Role                :  Consultant

Responsibilities:

• Involved in the Design & Requirement Analysis.
• Attended Client meeting and done business requirements gathering.
• Coding for core business logic, the rich Server Side in EJB, Servlet, and JSP with Struts.
• Used Java Script for Client Side Validations

 

Description :  The  RuffaloCODY ONE(TM) application is an integration of existing windows and AS400 products; Summit, CampusCALL and Ascend The RuffaloCODY ONE(TM) application is a web-based interface. This includes full-page refresh, stateless transactions, and limited click-event response functionality. Presently I am working on campaign processing module, which is subpart of Summit module.

 

Actax Infotech Pvt. Ltd.                                                                        Dec – 2002 to Dec - 2003

 

   Client - Actax Solutions. USA.

 

Project Name            :  TaxExact Online (USA Taxation)

Environment :  JDK1.4, JSP, Servlets, Java Beans, Custom Tags, Java Mail, iText,

  WebLogic, Sql Server, XML

Skill/Tools      :  Eclipse, Toad

Role                :  Software Engineer

 

Description : With the TaxExact Online Tax Program, user completes a step-by-step interview and answer questions regarding his personal tax situation. The program does all of the complicated calculations, checks for errors and automatically fills the information into the correct IRS forms. User can review, print his return, and send it to IRS (Internal Revenue System). He can check the status of his federal e-filed return after filing. The product is excellent for those who want a convenient way to do taxes anytime from anywhere. There is no need to deal with confusing tax forms, and it is much easier and faster than the traditional pencil and paper method. It results in faster refunds and less opportunity for error.

 

           

MagnaSoft Technologies Pvt. Ltd.                                                       Nov – 2001 to April 2002

 

Project Name            :  E-Business Solutions

Environment : Win NT, WebLogic, Oracle, EJB(1.1), J2EE design patterns, XML, JSP                                                                                                                    

Role                :  Software Engineer

 

Description: The aim of the project was to design and develop a complete ERP package including Inventory, Shipping and ordering management system for Liqwid Krystal Inc.

 

 

Apex Technologies Pvt Ltd (First Apex Solutions)                                          April – 2000 to Nov. 2001

 

Project Name            :  XGEN

Client              :  Apex Technologies. India.

Environment : Win 2000, MS-SQL 2000, Power Builder 6.5, CITRIX Server, PRO IV 4.6                                                                                                                    

Role                :  Software Engineer

Description :   A team member of Project XGEN on SQL Server 2000. X-GEN is the general insurance Apex product. The project aims at to develop and implement, the "XGEN", General Insurance application on SQL Server and porting data to SQL Server from oracle Server, then customizing the product code and at last performing the scalability test and load testing. After this make the product web enable through CITRIX Mata frame.