Certified ScrumMaster®

You do not need a technical background. This class focuses on people, collaboration, decision-making, and value delivery—not coding.

What you’ll walk away with

By the end of this workshop, you’ll be able to:

• Clearly explain Scrum roles, events, artifacts, and accountabilities (without sounding robotic)

• Understand the true role of the Scrum Master as a facilitator, coach, and systems thinker

• Help teams self-manage instead of relying on command-and-control

• Identify common Scrum anti-patterns and know how to respond to them

• Facilitate better conversations, better meetings, and better outcomes

• Apply Scrum in real-world environments—not just “textbook Scrum”

How this class is different (and why people love it)

• Brain-based learning (because humans don’t learn by slides alone)

• High engagement: breakouts, activities, simulations, and discussion

• Real scenarios pulled from marketing, operations, HR, product, and beyond

• A relaxed, supportive environment that encourages questions and experimentation

• No fluff. No jargon-for-the-sake-of-jargon. Just practical learning that sticks.

Certification details

• This workshop fulfills the educational requirements to earn the Certified ScrumMaster (CSM) certification

• Your certification exam is taken online after the class

• Two-year certification is included upon passing the exam

Important expectations

• Active participation is required (camera on, distractions minimized)

• This is a collaborative learning environment—your voice matters

• You’ll get the most value if you come curious, open, and ready to engage

Certified ScrumMaster® (CSM) Workshop Agenda

Live • Hands-On • Learn-by-Doing (No Slides)

This workshop is designed to be interactive and activity-driven. You’ll spend your time practicing Scrum through team exercises, simulations, and real-world scenarios—not watching a deck.

Session Flow & Timing

• 7-minute breaks every 1 hour and 15 minutes

• Two-day workshops: include a 30-minute lunch break (around 12:30 PM local time)

• Three-day workshops: no formal lunch break—it’s a relaxed environment, feel free to eat and drink throughout

Topics We Cover (Aligned to Scrum Alliance 2020 CSM Learning Objectives)

Agile Foundations

• What it means to be Agile (mindset and principles, not buzzwords)

• Why Agile works (and why it fails when it’s treated like a process checklist)

• The difference between Agile and Scrum.
  
  The Scrum Framework

• Scrum theory: transparency, inspection, adaptation

• Scrum values and why they matter in real teams

• Roles/accountabilities: ScrumMaster, Product Owner, Developers

• Events: purpose, outcomes, and how to make them valuable (not performative)

• Artifacts and commitments: Product Backlog, Sprint Backlog, Increment + commitments

The ScrumMaster Accountability 

• Servant leadership in practice (not “being nice”)

• Coaching and facilitation skills for ScrumMasters

• Helping teams build collaboration, ownership, and healthy conflict

• Removing impediments vs. doing everyone’s job for them

• Working with Product Owners and stakeholders without becoming a project manager

Applying Scrum (Hands-On)

• Team-based simulations to practice Scrum concepts in action

• How to handle common challenges:

  • Half-engaged stakeholders

  • “We’re Agile but…” constraints

  • Interrupt-driven work

  • Dysfunctional meetings

  • Confusion around “Done,” quality, and accountability

• Practical ways to improve flow, teamwork, and outcomes immediately

Exam & Certification Readiness

• What to expect for the CSM exam

• Key concepts that commonly trip people up

• Review and reinforcement through practice (not memorization)

Who should attend Agile Brain Group's CSM^® course

All professionals looking to learn better and faster ways to create awesome products would greatly benefit from this training. While a great fit for software products, Scrum is increasingly popular across many other industries including retail, aerospace, pharmaceuticals, energy, oil and gas and beyond.

This class is a great place to network with like-minded folks interested in Scrum and Agile principles and practices. Our hands-on certification class is appropriate for both software and non-software professionals including:

• Project Managers
• Team Leads
• Developers
• Testers
• Systems and Business Analyst
• Product Managers
• Functional Managers
• Development Managers
• Architects
• Leaders
• HR Professionals
• Professionals looking for better ways to foster collaboration