Certified Scrum Product Owner® (CSPO) – Foundations of User Value

This Certified Scrum Product Owner® (CSPO) workshop is a foundational, mindset-shifting experience for professionals who want to move beyond managing backlogs and start owning real user value.

This is not a technical class.
You will not be writing code, estimating story points, or debating tooling.

Instead, this workshop focuses on what great Product Owners actually do: understand users deeply, define value clearly, and make better product decisions.

What Makes This CSPO Different

Most Product Owner classes lean heavily toward process mechanics or technical assumptions. This one does not.

This workshop is grounded in:

• Jobs-to-be-Done (JTBD) thinking

• User-value–driven development

• Outcome-focused product decisions

• Real-world product discovery and prioritization

You’ll learn how to think like a Product Owner—not just play the role.

Who This Workshop Is For

This class is ideal for:

• Product Owners and Product Managers

• Business leaders and stakeholders

• Marketing, operations, HR, and non-technical professionals

• Anyone responsible for deciding what to build and why

No technical background is required.
If your value comes from understanding customers, users, or business outcomes—you’re in the right place.

What You’ll Learn

In this highly interactive, hands-on workshop, you will:

• Learn how to identify real user needs using Jobs-to-be-Done

• Shift from output-focused thinking to outcome-driven product decisions

• Practice defining value from the user’s perspective—not internal assumptions

• Connect user problems to Product Goals and backlog decisions

• Understand the Product Owner’s accountability as the voice of the customer

You’ll work through practical examples and collaborative exercises designed to mirror real product challenges—without the technical noise that often clouds product thinking.

How This Workshop Is Delivered

• Live, interactive, and discussion-driven

• Highly engaging exercises (not slide-heavy lectures)

• Real-world scenarios you can immediately apply

• Designed to help concepts stick, not just be heard

Certification

Upon completion of the workshop, participants will:

• Receive the Certified Scrum Product Owner® (CSPO) certification from Scrum Alliance

• Earn Scrum Alliance SEUs

• Leave with practical tools and a clearer understanding of how to create value as a Product Owner

Bottom Line

If you’re looking for a technical deep dive, this isn’t it.
If you want to become a better Product Owner by learning how to define, prioritize, and deliver user value, this workshop was built for you.

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• Understanding what makes your customers tick and building products that deliver on their needs
• Translating your customers' deepest fears, desires, and motivations into irresistible product features that drive profits and impact.
• Cutting unnecessary features, reducing backlog, and maximizing value, saving time and money.
• Stop shooting in the dark sprint after sprint, reduce wasteful product backlogs, and minimize stakeholder drama.

This hands-on certification class is appropriate for any professional who is interested in creating an amazing work culture and generating more value for customers and stakeholders:

• Business Leaders
• Project Managers
• Product Managers
• Development Managers
• Team Leads
• Developers
• Testers
• Systems and Business Analyst
• Functional Managers
• Architects
• College Students
• Transitioning Educators
• School Administrators and Teachers