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Mark Palmer


Enterprise Agile Coach, Great Fish

Location: Richmond, VA


Certified Scrum Professional
Certified ScrumMaster
Certified Scrum Product Owner



Mark Palmer; CSM/Agile Coach

Over 20 years of Industry experience with focus on training and coaching Agile teams in the Scrum Framework, Web Development & Design, Lean Software and Product Development, and Online Marketing & Sales.  Extensive experience with bootstrapping new Agile teams, implementing corporate web strategies and initiatives, developing and designing Enterprise web solutions, and implementing social marketing initiatives. 

Additional expertise with Linux server administration & security, network design, software development, and IT Management.

Work experience

Great Fish, Enterprise Agile Coach / Managing Partner / Consultant
August 2001 - Present, Stafford, VA

Great Fish is a full-service Interactive & Design Agency providing Agile consulting, Scrum training, and web services solutions for Fortune 500, government, small business, and nonprofit organizations.

State Street Bank, Agile Coach / Consultant
May 2014 - November 2014, Boston, MA, US
Enterprise Agile Transformation Coach

Capital One, Agile Coach and Scrum Master / Consultant
May 2013 - May 2014, Richmond, VA
Serve as CSM and Agile Coach installing Scrum teams for Fortune 500 clients in the Richmond and Northern Virginia areas.

U.S. Federal Government, Scrum Master and Web Program Manager
September 2008 - April 2012, Washington, DC, United States
Web Program Management for the U.S. Federal Government: Scrum Master and Web Architect for DOT/FRA and Web Administrator for DOJ/BOP.

Prison Fellowship, Internet Director and Scrum Product Owner
April 2005 - September 2008, Lansdowne, VA, United States
As Internet Director for Prison Fellowship, I led and managed daily web operations and budget for the organization, and served as the Scrum Product Owner for the web services division. It was my responsibility to create and manage the internet plan and budget, supervise and coach staff, conduct regular salary and performance reviews, and manage web procurement activities and contractors.

Advance Auto Parts, Internet Marketing Manager
September 2001 - April 2005, Roanoke, VA, United States
As Internet Marketing Manager for Advance Auto Parts, I led web strategy and development, managed daily web operations, web developers, designers, and writers, and I oversaw the department’s 3 million dollar online marketing budget.

Onsite Solutions, Web Services Team Leader
February 1995 - September 2001, Richmond, VA, United States
As Web Services Team Leader for Onsite Solutions, I programmed interactive, database-driven websites using PHP, PERL, HTML, JavaScript, and MYSQL within a Slackware Linux and Apache Webserver environment.


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