Work experience
Cancer Research UK, Scrum Master
September 2010 - Present, London, United Kingdom
Cancer Research UK commenced delivery of its Supporter Relationship Management (SRM) programme in April 2008. This is a 3-5 year business transformation programme aiming to develop deeper relationships that realise the full potential of our 8m+ supporters. It is the most significant change that the Fundraising & Supporter Marketing (FSM) Directorate has embarked on in the last 10 years, and the programme is expected to deliver benefits in excess of £100m over 10 years.
As Scrum Master and Build Team Manager for the SRM programme, I facilitate and manage the delivery of incremental releases across multiple Scrum teams, each comprising a mix of Business Analysts, Developers and Testers.
This includes:
• Day-to-day management of the development and test teams of 30 staff.
• Providing thought leadership in how Agile can be used to best effect within the programme
• Ensure that the programme continually strives to improve ways of working in delivery of software
• Provide Agile expertise to other areas of CRUK outside the SRM Programme.
ClearPeople, Scrum Master
May 2010 - July 2010, London, United Kingdom
ClearPeople Ltd Privately Held; 11-50 employees; Information Technology and Services industry
Contract Scrum Master/Project Manager to introduce and coach Scrum and Agile methods to the development team at ClearPeople.
Steria, Technical Product Manager
March 2009 - April 2010, London, United Kingdom
Technical Project Manager Steria Public Company; 10,001+ employees; NOT DISCLOSED; Information Technology and Services industry
End-to-end management of work packages for nation-wide systems projects for the Office of Criminal Justice Reform (OCJR, a branch of the Home Office). Working closely with several internal departments to initiate, monitor and deliver projects, business analysis and reports, using a blend of Prince2 and Agile methodologies.
This role has a heavy bias of coordination and communication with several other service providers and client consultants, to effectively manage schedules and processes, including delivery, change and release management.
4C Associates, Scrum Master
June 2008 - February 2009, London, United Kingdom
4C Associates Privately Held; 51-200 employees; Management Consulting industry
June 2008 – February 2009 (9 months)
Duties: Define and implement methodologies and standards for project management and software development. Manage projects to successful delivery on time and on budget. Analyze and define specifications for new IT projects. Achievements:
•Applied Scrum methodology to 4C, which greatly improved the reliability, quality and through-put of the development team, and the Board’s management effectiveness.
•Managed the successful rollout of BP Spain’s Loyalty system for logistics and shipping
•Integration and Improvement of 4C bespoke order systems and Sage Line 500
•Successfully delivered of Hilton Hotels campaign rewards web application
•Revolutionized order management through the delivery of BW Optimiza forecasting application
All these projects involved working with international teams, clients and vendors day to day, reporting to senior management.
Unfortunately, this role ended in redundancy.