Jagadeesh Gowda

• Certified Scrum Master (CSM) and Certified Scrum Professional (CSP)
• SAFe Agilist (SA) Certified
• ITILv3 Foundation Certified Service process management expert
• Excellent management skills with ability in training, mentoring and team handling
• Microsoft Certified Professional (MCP / MCDST) with more than 6 years of development experience on Microsoft Platforms and technologies
• Knowledge and experience on Banking and Finance IT Systems

 

Methodologies & Processes:  PMI, ITIL and Agile, Scrum, Lean, Kanban, SAFe, RUP, UML, OMT, XP, User Stories, Waterfall, Six Sigma, CMMI, Many other proprietary models.

Architectural Models: Client/Server (Two-tier, Three-Tier, Distributed, Multi-Tier), SOA, and, Pattern Based Development, VMware, Cloud-Computing.

Middleware & Protocols: TCP/IP, RPC, Sockets, MQ Series, SOAP, WSDL, ISAPI, HTTP/S, SSL 2.0,3.0, HTTP, EJB, J2EE, BizTalk.

Web-Technologies: Angular, React 2.0, NodeJS, AWS/I-Cloud, WebLogic, XML/XSD, WSDL, VMware,

Languages: NodeJS, C, C++, C#, Objective C, Java 2.x, Object Pascal, Basic, VB, Smalltalk, Assembler, JCL, COBOL, HTML, ASP, JSP, Jscript, PHP, PERL, CSS

Databases: Oracle 11g, xBase, Informix, SQL Server 6-2003, Sybase, Access, MongoDB, ETL, Big-Data.

Products & Tools: IIS, Apache, CA Unicenter, Veritas, SAP MS Visual Studio (MFC, ADO, WFC), Oracle RetTek (Retail Supply chain tool), Eclipse, Dreamweaver, Photoshop, Xcode,

PM Tools: ALM, Quality Center (QC), INav, Confluence, MS Project, VersionOne, JIRA, Rally, MS Share Point 2010/2013, MS Office Suite, MS Project, MS Visio.

Mobile platforms:  iOS API’s and Android APK’s

 

• Program/Project Manager for Mobile and Web-Engineering group responsible for the Angular/React/NodeJS Model Development. Developed and managed  high performing teams and maintaining the consumer business credit card web site for Amex customers. Ensuring end-to-end project management for support requirements, project plans, issues, risks, change management, resource allocation and budgeting with the end goal of on-time and on-budget implementation and integration.
• Initiated and effectively managed the coordination of SAFe Agile practices for Quarterly Program Incremental. Planning session for Release Train planning, Programs Management of the Agile Transformation for optimizing the Scrum team to achieve the Agile Maturity Model.
• Applied and incorporated multiple Agile and Project management tools and techniques like JIRA, RALLY, KanBan, VersionOne and FlowDOC along with managing the Project charters and Project Budget/Forecasting on Clarity, HP-INAV, Confluence, MS SharePoint.
• Active hands-on involvement in developing the team and the Ecommerce product website for credit card platform of consumer acquisition for new acquiring business and small business products.
• Responsible for infrastructure Dev-ops and release management of CI/CD process for bi-weekly planned iterative code push to production.
• Experience on Release Management ticketing systems including Remedy, ManageNow, ServiceNow, AEDU Artifact creation.

 

 

• Analyze and negotiate business requirements with clients.
• Responsible for development, implementation and support of the database server.
• Optimized and modified triggers, complex store functions, procedures, user base data type
• Managed offshore team for the development of the database, procedures and functions
• Issue resolution and troubleshooting
• Identified several inefficiencies in development and management processes: Improved code quality and reduced number of bugs by introducing and mentoring code reviews and test-first methodology.
• Reduced features release time by introducing iterative development methodology, introducing and moderating SCRUM meetings, managing release scope and creating requirements gathering and management process.
• Used JIRA and Rally's Agile project management tool to gain real-time visibility into the status of current user stories in the Product and Sprint Backlog. Utilized Rally features for managing priorities, track roadblocks and risks.
• Worked with ALM and QC tools to track the quality metric of the sprint delivery.

 

 

Ahold Information System (AIS):  Hewett Packard (HP) - Associate Consultant                                 Jan 2009 – Jan 2012

Project Lead for UST Global                                                                                                                                            Greenville, SC

 

• Managed and delivered multiple projects simultaneously within the expected timeline.
• Creating project plans, implementation schedules for projects.
• Creating rapport and maintaining effective communication with team members and external stakeholders in the project.
• Team members performance review.

 

 

Ahold Information System (AIS):  US Technology International PVT. LTD.                                July 2006 – Jan 2009

System Analyst – Application Lead                                                                                                                               Trivandrum, INDIA

The Project involved a series of phases enabling the client to maintain the application, which is controlled by the transactions of Metrix application. Most of these applications run on scripting Programs, giving an impression of Batch processing.

 

• Manager and mentor for 4 team members
• Maintenance and shadowing of interface routines.
• Implementation of applications using Hummingbird Connectivity V8.0 and Net Support Control.
• Troubleshooting issues raised by the Remedy User after analyzing business requirements.
• Providing knowledge transfer to Off-shore resources

 

FCG Software Services {INDIA} Pvt. Ltd.                                                                                                        April 2006 – July 2006

 

 

Solutions Integrated Marketing Pvt. Ltd                                                                   Dec 2002 – Jan 2004

System-Side Executive                                                                                                                                              Bangalore, INDIA

 

Roles & Responsibilities:

• Master of Science in Information Technology by KSO University
• Bachelor of Science in Mathematics, Electronics and Computers (MECs.) at K.L.E Society’s S.NIJALINGAPPA COLLEGE,
• Certified Scrum Master (2013)
• G-NIIT Certification by NIIT Ltd.

• AGILE – SCRUM Workshop Level-1
• People Management Module (PMM)
• Project Communication Tools and Techniques
• NRF - Professional Retail Business Credential.