Work experience
Amfal Tech LLC, Scrum Master
September 2016 - Present, Louisville, KY, US
Project to support the medical consultation for member and decrease the hospital readmission rate.
Responsibilities:
1. Work with Technology leads, and product owner to understand the overall goal, budget, timelines.
2. Facilitate team collaboration through Planning, Scrum calls, Reviews and retrospective meeting.
3. Facilitate and promote open culture, coach for Scrum model, and its expectations.
4. Facilitate Planning, stories grooming, Reviews, Stories Prioritization, and defect and Issues management.
5. Facilitate Retrospective to improve on overall effectiveness.
6. Prepare report to reflect the project health and facilitate foram for correction actions.
7. Release planning, capacity planning, assist in problem resolutions.
HTC Global Services, Project Manager
July 2015 - August 2016, Hyderabad, Telangana, IN
A Tele-Health Solution project to enable Providers to connect with Members through a video calls.
Responsibilities:
1. Facilitate the Scrum team for Scrum ceremonies, Sprint planning, Daily Scrum, Reviews and Retrospectives.
2. Coaching team as necessary on Scrum processes, and assisting in problem resolution.
3. Assist team for business clarifications, and raise appropriate risks or issues that impacting progress.
4. Using visual Scrum board, burn-down chart, and velocity in Scrum call for transparency and correction action.
5. Moderate the change in requirements during Sprint and facilitating major changes through product backlog.
6. Assist and guide Product Owner in stories prioritization, and grooming.
7. Facilitate demo and set stage for what to expect, welcome all suggestions and feedback.
8. Work with seniors to understand the overall project goal, budget, and capacity.
IBM India Pvt Ltd., Project Manager
November 2014 - June 2015, Mumbai, Maharashtra, IN
Project to integrate Insurance product line and CRM application to assist customer center with latest information.
Responsibilities:
Facilitate and mentor the Scrum team for Scrum processes.
Coordinate with infrastructure, and service provider for resolution of any impediment to progress.
Facilitate all the Scrum events and look out opportunities for improvements and effectiveness.
Coach the team on Scrum values, collaboration, and encourage celebration.
Facilitate coordination for Sprint, Releases and Production rollout.
Proactively update the reporting tool for daily progress and burndown status.
Verify that Scrum board is updated by team for tasks completion, and highlighted the top issues
Facilitate reviews with stakeholders for feedback and corrective action in up-coming sprint
Facilitate the Retrospective meeting and track the action with team for continuous improvement.
IBM India Pvt Ltd., Project Manager
June 2013 - October 2014, Mumbai, Maharashtra, IN
Migrating Mainframe application to web platform using agile/ Scrum model.
Responsibilities :
Facilitate the knowledge transition and development of Mainframe application into web platform.
Coordinate with business to decide on high level milestone and release plans.
Facilitate grooming for data migration road map.
Facilitate the development of API.
Facilitate Scrum ceremonies and reporting
Deploying good practices to improve team velocity.
Mentoring and coaching team on Scrum practices.
IBM India Pvt Ltd., Transformation Manager
April 2012 - May 2013, Pune, Maharashtra, IN
Developed and executed road map by integrating IBM’s GDC & non GDC center for strategic transformation project to outsource the business process to India GDC.
Prepared processes for collaboration, integration, and reporting mechanism, identified tools and training needs, and tracked variances against defined SLA.
Successfully executed and implemented the E-2-E service support as pilot project, managing issues, time-line, and cost for providing support from India GDC.
IBM India Pvt Ltd., Project Manager
June 2010 - March 2012, Bangalore, Karnataka, IN
Project management for DB2 systems support managing team size of 30 members.
Satyam Computer Services, Project Planner
August 2005 - October 2009, Bloomington, IL, US
Manage day-to-day project planning activities, forecasting (scope, cost, and schedule), governance, WBS, risks & issues, critical path, variance analysis and reporting.
Responsibilities:
1. Managed project goals and expectations.
2. Schedule management using Primavera, analyze EVM, CPI, SPI for project health & corrective action.
3. Build the integrated project dependencies into Primavera to review the overall project critical path on weekly basis
4. Risks and Issues management.
Patni Computer Systems, Technical Lead
January 1997 - July 2005, Richmond, Scranton, Philadelphia, VA, US
Provide Business and Technical support for Life and auto Insurance product line, and IRS application in Mainframe Plateform.
Responsibilities:
1. Provide technical guidance & documentation for module enhancement for auto and life insurance applications.
2. Manage cusotmer requirements and coordination with offshore team in India.
3. Build and execute functional testing for auto insurance New Business (NB) module.
4. Module enhancement, analysis, design, coding, testing and implementation
5. Rollout module to Model and production region and provide Production support (24 x7).
6. Defect Prevention (DPP), and Root cause analysis for defect.