Certified Scrum Product Owner®

Additional Exam Information

There is no formal exam associated with this training. Delegates attain CSPO® via 14 hours of active participation.

Scrum Theory

• How Scrum is aligned with the values and principles of the Manifesto for Agile Software Development.
• What is Scrum and what is its purpose.
• The five core Scrum values.
• Define Empirical process control and the three pillars of Scrum.
• Product planning in an empirical environment.
• Pitfalls of partially implementing Scrum.
• Benefits of an iterative and incremental approach.

The Scrum Roles

• How the Scrum Roles interact with each other to deliver the increment within a Sprint.
• The cross-functional team and the benefits of a cross-functional, self-organizing team.

Scrum Events

• The benefits of timeboxing.
• The five events within Scrum, the purpose of each event, and the participants, timing, and maximum recommended timebox.

Scrum Artefacts

• The three artefacts within Scrum and the purpose of each.
• The definition of “Done,” its purpose, and how it evolves over time.
• Why the Scrum Team dedicates time for Product Backlog Refinement.
• Activities that may occur as part of Product Backlog Refinement.

Fundamentals of the Product Owner Role

• Types of organizational contexts that affect the approach to the Product Owner role.
• Anti-patterns that might exist for Product Owners.

Working with Stakeholders

• Providing transparency to stakeholders on progress toward goals.
• Techniques to engage stakeholders to gather information or insights.
• Product Ownership with Multiple Teams
• Ways of overcoming the challenges of being a Product Owner for multiple teams.

Describing Purpose and Strategy

• Creating a product vision.
• Components of a product plan or forecast with stakeholders.
• How to plan a product release.
• Approaches to identify small, valuable, and releasable Product Increments.

Understanding Customers and Users

• Why a Product Owner performs discovery and validation work.
• How to segment customers and users.
• Prioritizing between conflicting customer (or user) needs.
• Aspects of product discovery and identify how each contributes to successful product outcomes.
• Techniques to describe users and customers: their jobs, activities, pains, and gains.
• Approaches to connect the Development Team directly to customers and users.
• Benefits of Development Team direct interactions.

Validating Product Assumptions

• How Scrum supports validating product assumptions.
• How to validate product assumptions by their cost and quality of learning.

Differentiating Outcome and Output

Who is this course for

Product Owners are often drawn from many walks of life, project managers, product managers, business analyst and marketeers all bring different perspective to the role.

If you are likely to be charged with ensuring a product delivers maximum value to your customers, this is the course for you.