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Certified ScrumMaster®

Taught by: Jake Calabrese
This hands-on, reality-based class goes beyond Scrum basics. It’s designed for both IT and non-software work. You’ll dig into real challenges, explore what actually works, and learn how to get real value from Scrum & Agile, all through engaging, interactive work, not by staring at slides.
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 Dec 08 - 09, 2025 |
 2:45 PM UTC |
 8.25 hrs/day

Course details


Location

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Online


Discounts

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Price increases to $1,065 after 11/21/2025


Max number of students: 15

What people are saying:

"This class helps you understand how to apply agile to your own work, even if you are not in software development."

"Jake does a great job adding in real-life examples to help reinforce the learning."

“I had no idea an online course could be so engaging and collaborative. Shockingly, I feel like I learned as much or more than at an in-person course.”

"Insights on how a Scrum team works, how it can be applied to my team, and answered my questions."

"Engaging hands-on class where you learn by applying the concepts and not just reading about them."

"Jake's knowledge, expertise, and instructor skills are amazing."  “Fun, they really know how to help people retain information”

 

Certified ScrumMaster® (CSM®) Training

A ScrumMaster is someone who works to help the Scrum Team and the organization continuously improve. This work includes helping to remove organizational impediments that slow the team down, or making the impediments transparent (everyone agrees they are okay going slower). They are not a project manager, given that they are not accountable for the delivery of a project. Instead, they are accountable to help everyone on the team improve and help create an environment and structure where they can thrive and deliver for customers.

Students will work on engaging exercises and a simulation (to keep things fun and interesting) throughout the class. These activities provide opportunities to think and experience Scrum concepts by working on them in small groups. Throughout the course, we will dig into real-life situations and tackle tough questions. Our approach is reality-based, and we expect students to push back and challenge concepts that don’t work in their organization. Expect to work in various groups and be engaged throughout the course. We never use slides – so if you planned for a nap, this is the wrong class for you.

What to Expect

We take training and learning seriously. We respect the investment of both time and money that you are making to advance your skills. As such, we use the latest training approaches and techniques. We also bring energy and fun to ensure you have the best possible experience and learn as much as possible. In this course, you can expect:

  • Brain-friendly training to dramatically increase learning and retention (instructors are Certified Training from the Back of the Room Trainers).
  • Opportunities throughout the course to focus on your real-world situations.
  • In-depth engagement with your instructors and fellow attendees. If you are looking for a dry lecture (we use zero slides), this class is NOT for you!
  • Interactive, fun, and experiential learning — increasing safety and retention — laughing helps learning.
  • Challenging work with others that focuses on your real organizational issues.

What Great Virtual Training Means to Us:

  • Our virtual training happens with interactive tools and learning canvases. When we reach a point we can safely consider in-person travel to your location, we will. Feel free to inquire about this!
  • We have specifically designed all of our training for live-instructor, virtually led classes. We know there are virtual training skeptics. Some have tried virtual training, only to find themselves watching piles of videos or listening to people click through slides. We never use slides and limit videos to 10 minutes per class!
  • We work through in-depth and fun (really) exercises throughout the course in small groups.
  • But don’t just take our word for it – we are 100% glad to take you through a live lesson and show you how we teach. If it works for you, great! We can discuss moving forward. If not, we can point you to someone who is a better fit based on your needs – no joke!
  • Additionally, we send every student (direct to their home or shipping location) a color, in-depth course workbook and materials. We considered just sending some electronic files, but we have had way too many students reach out to thank us for something “real” in a virtual world.

Learning Objectives

  • What is agile and why does it matter: Learn how to discuss agile and scrum with others in your organization and explain why agile is useful and in what contexts.
  • Discuss how complexity and empiricism impact our business decisions and our success.
  • Analyze agile principles and values as well as lean principles to understand which are most valuable to you and consider how you could apply them in real life.
  • Learn the differences between doing agile practices and being an agile organization.
  • Practice using Scrum with a simulation where you work as a small team (3-6 people) to create a product.
  • Learn the ins and outs of scrum events (sprint, sprint planning, daily scrum, sprint review, sprint retrospective).
  • Learn how scrum artifacts and supporting practices help you be successful, as well as tips and tricks for doing them well (product backlog, sprint backlog, sprint goal, product goal, definition of done, definition of ready, product increment, etc.).
  • Understand what each of the three jobs (not titles) in Scrum are, how they work together, what they are accountable for, and what to avoid.
  • Explore why Scrum values mean little without focusing on the behaviors that support them.
  • True leadership and servant leadership – what does it mean to lead?
  • Reality – we expect you to ask the tough questions. We expect you to bring up situations where Scrum did not work for you.
  • Discover the ScrumMaster's role in addressing impediments, starting by asking the team to resolve issues and then making the costs transparent.
  • Review additional approaches, such as facilitation and professional coaching, to understand new ways to engage people and teams.
  • Discuss reality: We don’t tell you to “trust us” or include “agile is cool” as a reason to use agile. We EXPECT you to ask hard questions, as long as you are open to exploring answers. Scrum is NOT a silver bullet, nor is agile. They still require hard work.

This course is designed for anyone who

This course is designed for anyone seeking a foundational understanding of Scrum and its practical application.

  • Wants a clear, no-nonsense understanding of how scrum and agile work and what it will actually take to be successful
  • Is looking for ways to improve how they deliver for customers and how the organization can focus on the right work
  • Wants to get team members more involved in decisions and tap into their knowledge
  • Enjoys learning, challenging themselves, and has an interest in finding ways to improve

Who Should Attend

  • ScrumMasters, Agile Coaches, Product Owners
  • Scrum team members, agile team members
  • Architects, business analysts, database administrators, developers, operations and support, quality assurance testers, usability specialists, etc.
  • Managers, directors, and others tasked with helping teams succeed with scrum and agile (very hard to do if you do not understand it)
  • Anyone outside of software or IT: Our CSM class covers topics and examples that are applicable to those outside of software. We also offer training specifically geared to this group. See our Agile Beyond Software course for more information.

We don't enjoy or even like boring training classes with content you could learn by watching a 5-minute video.

We don't expect you to like that either, so we don't teach that way!

We expect students to show up ready to learn and engage in the class.

We expect students to be interested in learning by working with others in the class, asking questions, answering questions, and having some fun, which helps learning.

We also expect you to ask tough questions and bring up situations where you don't think a concept or idea would work! Those are the best types of questions, and we enjoy them! They also tend to lead to some of the most valuable parts of a training class!

Reviews

4.90 out of 5.0 stars
rating icon showing 4.90 stars. (29 ratings) TrustPilot logo

More courses by Jake

This trainer has no other upcoming courses of this type.