About
Title: IT Business Analyst
A Product Owner / Business Analyst and agile practitioner, with over 13 years of industry experience in product development related to IT Outsourcing and Tech startup projects.
During this period I have gained project experience in various business domains such as Mining, Logistics, Commercial Aviation, Payment Card Industry (PCI), Loyalty & Compensation, benefits & Contribution programs, e-commerce, Education & Learning Technology, Automobile Insurance, Non-profits, Healthcare.
As a growing professional within the ever competitive IT Industry, I have worked expanded my skills set relating to:
- Product Management - Helping start-up owners to launch products by conducting Lean canvas analysis, design thinking, persona research, user journey and empath mapping, market research, MVP implementation, GTM strategy, A/B Testing and measuring product matrices.
- Product Ownership - Facilitating agile teams to align with product strategy and roadmap implementation, backlog prioritization, UI/UX concepts, user story elaboration and acceptance testing.
- Technical Business Analysis - Requirement Elicitation & Analysis, Technical Documentation (Business Concept Documents, Functional Specification Documents, API specifications), Process and ERD modelling. Providing business insights to accommodate technical spikes and POCs.
- Agile Project Management - Involved in most aspects of local and offshore delivery management with Agile Project Delivery (Scrum / Kanban). Further, equipped with knowledge in SAFe for implementing scaled agile practices to MNCs and large product organizations.
- Pre-Sales/Business Development - Responding to RFPs, Proposal writing, lead acquisition and actively participating in project discovery phase related activities.
- IT Audits - Review of IT General Controls and Substantive Testing.
- IT Process Consulting - ISO 9001:2008 consulting (Documentation of procedures, templates and Quality audits).