Certified ScrumMaster®

Mark was an awesome trainer! He did a fantastic job of keeping me engaged throughout the entire class, and he made even complex topics feel incredibly relatable. He was actually recommended to me by one of my co-workers and I’m glad I listened!! I highly recommend him and his Dad jokes!

Mark is extremely knowledgable and taught a well paced course.

Mark is an outstanding facilitator. He's engaging, genuine, helpful, and easy to follow along with. His use of resources, Miro board, Scrum guide, etc. throughout the class made for a user friendly learning experience. I would recommend Mark to anyone looking at getting into or learning more about Scrum.

I appreciated that the instructor had done the process before, and that he did not use a power point to teach the class. It was very interactive and it was nice to be able to ask questions and participate with the other class attendees because the class was small.

Yet again, Mark delivered a thoroughly engaging, educational, and highly valuable learning experience. Just like in his Product Owner certification course, his approach to the Certified Scrum Master certification placed us directly in the role of Scrum Masters throughout the class. We actively applied Scrum and Agile principles, facilitated all Scrum events, treated each segment of the class as a sprint, and practiced impactful coaching techniques with one another. Mark also made himself available at the end of each session to answer any questions. He even spent 15 minutes after class giving me a deeper dive into some of the concepts. The class is advertised as a concierge experience, and I truly felt we all received the white-glove treatment. If you have the opportunity to choose your instructor, I can't recommend Mark highly enough.

Absolutely an amazing teacher would highly recommend. Made all this super easy to pass the test with all the information that is covered in this class.

An excellent dive into the details needed for CSM; with a great overview of the Agile landscape for context. Inclusion of an overview of advanced concepts, and resources to dig deeper, are a fantastic bonus.

Mark provided an engaging and informative course! I would highly recommend Mark's trainings, and plan to learn with him for any future certification trainings.

This is a great class to learn all about SCRUM and earn your SCRUM Master certification.

CSM from Mark Palmer was a valuable course even for an 18yr TPM / SW industry veteran who learned by doing. Mark keeps it entertaining and makes it easy to absorb the material. Really appreciated his willingness to entertain parking lot items and talk after class to supplement the material and provide nuggets of insight, etc. Thank you Mark!