Brian Collins
About
Senior business systems analyst with over 10 years of experience in the education and service industries with a focus on improving efficiencies for service workers
Energetic and systematic professional seeking a challenging and rewarding position in a technologically advanced company with room for career growth
Experience as an IT professional working to create custom internal applications and integration with external operations for system integration
Experience as a business department leader working with IT resources to identify and implement off the shelf and custom software applications
Experience serving as project leader working closely with developers, project managers, business stakeholders, and testing professionals
Experience serving as a corporate business to business sales representative, with an understanding of sales processes and experience maximizing sales methods with technology improvements
Background focused on serving as liaison between end-users, IT, and project sponsors. Experience creating batch processing information system custom processes, front line staff user interfaces, and customizing existing information systems for business specific needs Specific experience with billing systems, CRM systems, ERPs and data transfers between enterprise systems and external vendors
Experience supporting and communicating with mid-level and senior level business stakeholders as well as eliciting requirements and documenting system needs with front line users
Passionate about process improvement through technological projects to maximize service industry operations
Effective problem solver who works to understand user needs and to communicate needs with technical development staff, finding solutions which maximize outcomes while remaining on schedule and budget