Curriculum Vitae

Anil Kumar C.N                                                                                                                                 Email: [email protected]

         Mobile: +91 - 9591292929

Career Summary

 

• Around 14+ years of Experience in IT industry with 10 + years of expertise in E2E Testing, Test Management Tools includes both Manual & Automated testing, Software Quality Assurance and 6+ years of experience in Delivery Management and Project Management in which around 2+ Years of exp. in Australia working with OPTUS and TELSTRA projects for test management.

 

• Currently working as Business Test Delivery Lead for Vodafone Qatar customer in Doha for short duration assignment.
• Worked as a Test Delivery Lead / Test Delivery Manager in SIT/UAT/ST projects for Australian Telco provider “OPTUS”, “VIRGIN Mobile” and “TELSTRA” in Sydney/Melbourne, which involves E2E testing of various BSS/OSS applications being used for order capture, activations, order processing/management, fulfilment / logistics, billing and other network, Expertise in Managing Deliveries, Leading Development/Test Teams and handling Project Management activities. 
• Experience in delivering E2E Telecom OSS/BSS, ETL Testing, Virgin Mobile Application (VMA), Portal, Fixed, NBN, Service Fulfilment, Insurance Application, Web Application, Sales Force Application and Order Management System (Amdocs) projects for AT&T, BT, OPTUS , TELSTRA and Vodafone Qatar accounts.
• Sound experience on Defect/PR Management working with AT&T, British Telecom, OPTUS, TELSTRA, VFQA and AMDOCS client.
• Expertise in Project Management supporting activities while conducting Internal Audits pertaining to Software Quality implementation and compliance.
• Conducting internal audit for the project/department on a routine basis and ensuring that there is strict maintenance of quality standards to adhere to compliance.
• Expertise in Manual Testing for Telecom, Web and Insurance domains with Automation Testing using QTP (9.0/9.5/10/0) Tool.
• Expertise in understanding Software Development Life Cycle, Testing Methodologies, Test Life Cycle and Bug life cycle.
• Expertise in understanding requirements and writing/executing Test Plan, Test Strategy, Test Scenarios, Test Cases and Test Defect Reports.
• Experience on Telecom Mediation, Telecom billing system and hands on experience on related process for e.g CDR verification, CDR mockup, Bill run, usage loading, rating, invoice generation etc.
• Good experience in Capacity planning, Estimation, Raising quotes (T&M, Fixed Price) and Billing resources and sending for invoice on monthly basis.

 

• Delivery/Test Lead at TECH MAHINDRA Ltd., Sydney / Melbourne / Bangalore / Pune from May '06 to till date.

 

• Software Test Engineer at Choksi Technologies Pvt. Ltd., Mumbai from Feb '05 to May ‘06.

 

• Test Engineer at GAZE IT Solutions, Bangalore.

 

Bachelor of Engineering in Mechanical, Bangalore University, Obtained First Class with Distinction.        

 

• Successfully completed CSTE Certification from QAI and successfully completed Certified Scrum Master Certification.

 

Software Testing Skills

Software Testing Skills

Methodologies                                      :            Black Box Testing, Regression, Acceptance, Integration and System Testing & E2E Testing.

Automation Tools                                 :             QTP (9.0/9.5/10.0), JMeter, SOAP UI, Win Runner, Load Runner, Selenium

Project Management Tools                 :             Microsoft Project, Microsoft One Note, Visio

Defect Reporting Tool                          :             HP Quality Center 9.0/10.0, HP ALM, JIRA, PBN and Bugzilla

Amdocs BSS suite:                                 :             CRM, OMS, Clarify, BPA, PCE, Negotiation, Ordering, Rating and Ensemble.

Applications                                            :            Siebel eCommunication, BRM, Fusion Middleware AIA, OSM and UIM, Amdocs Suite

 

 

Significant Projects undertaken @ Tech Mahindra.

 

              Projects   :               OPTUS (Test Management Office), TELSTRA (ONDB MISALIGNMENT), VODAFONE (VFQA)

              Clients      :               Singtel Optus Pty. Ltd, Telstra – Australia, Vodafone - Qatar

              Duration :                Feb 2016 to Till Date
 

Project Description:

 

Optus and Telstra are leading Service Providers in Australia in Telecom sector. Test Management Office project includes Functional testing, System Integrated Testing in Consumer, Business and Optus wholesale stream; Testing of impacted areas as per the business required systems-based release change requests. These are according to the business change requests suggested by the Optus business. Business processes include order provisioning, order activation, customer requested change orders, termination orders and port in orders for Mobile Prepaid & Postpaid, Telephony, Optus Broad Band, NBN Broad Band and NBN Satellite product services.

MICA-ONDB remediation program aims to remediate adjustments for over and undercharges related to GPRS services.

 

Acted as Test Lead / Delivery Lead in OPTUS account managing the Test Management Office deliveries –

 

• Involved in Test Design, Planning, and Analyzing, Estimating, Reviewing Business and Technical project requirements.
• Organizing and Managing Test and Development teams to track the sprint commitments to align the deliveries accordingly.
• Direct and Coordinate with internal and external teams to resolve the conflicts, clarification and issues which needs to be resolved.
• Identify the risks, issues and dependencies in advance which may impact delivery and escalate to stakeholders if it is going beyond limits.
• Hands-on support and co-ordinate execution of System Testing (ST), System Integration Testing (SIT), Acceptance Testing (UAT), ETL Transformation Testing and Business Readiness Testing (BRT) phases.
• Responsible for reviewing Detailed Test Plans, Test Objectives Matrix (TOM), Test Cases and Test Data requirements, Performance Test Reports and Test Summary Reports.
• Leading a team of Test Analysts located at both onshore and offshore locations.
• Reducing BAU QA costs while radically improving the margins by enhancing existing process or by automation.
• Solution Ownership and converting client requirements into business opportunities and managing the client relationship.
• Lead Project development, Support and Maintenance activities in test and production environment.
• Pre-sales: Participated in estimation, staff analyzing and solutioning to provide inputs for client proposals.
• Responsible for all aspects of the project management. Providing directions to multiple projects to ensure smooth project delivery and control the estimations and timelines as per the budget agreed.

 

 

 

               Project    :               AIB-Arne (Agile Integration Broker), CCM Mapper, EOP

               Client      :               British Telecom, UK

         Technology  :               Java/J2EE, JQuery, JavaScript, Hibernate, Oracle, XML, Maven, SVN, Spring,                                                                                                 Struts, Intelij Idea

              Duration :                Sep 2010 to Till Date
 

Project Description:

 

Agile Integration Broker (AIB) is the strategic orchestration system which co-ordinates L2C fulfilment. It is driven by customer product and model metadata from the MDM platform’s Product Studio, allowing rapid product launch. AIB is a wholly Open source Java based development built according to strict agile principles. The metadata falls into two broad categories: product metadata which defines how customer products and propositions are decomposed into fulfilment products offered by the workflow systems orchestrated by AIB; and lifecycle meta data which describes the dynamic behavior of the fulfilment systems in the various L2C scenarios they support in terms of state machines.

Involved in diverse roles as Delivery Lead, Project Manager & Deployment Lead, Responsible for the following –

 Manage Deliveries of the project in a Release and make sure the committed stories are taken into Test/Live Environments.

• Involve in RPM (Release Plan Meeting) calls to commit the stories for the particular sprint.
• Planning and allocation of the work to the team based upon daily execution plan.
• Analyzing/Reviewing Business requirement documents & Design documents.
• Planning and Estimation of Project Milestone; Validation of Estimation.
• Track the commitments of the sprints in the Share Point from other components and align the deliveries accordingly.
• Monitoring Defects in HP Quality Center, leading calls, follow up with various teams and customers for delivering the defects.
• Review of Test Plan, Test Strategy and System Integration High Level Test Scripts/Test Cases/Test Results.
• Co-ordinate with DM Team, Dev Team and Testing Team to resolve the issues.
• Preparation of Automation Test Scripts using QTP Automation tool for complex features.
• Identify Risks, issues and dependencies well in advance which may impact delivery and escalate to the stake holders.
• Handling LIVE Bridge Cases/Defects/Issues & Tracking the same and coordinating accordingly with Designers/Developers/Test Team to get it resolved. Make sure to close Bridge Cases/Defects/Issues with justified RCA,s
• Coordinating with Client, Design, and Dev Team with appropriate test/defect reports and product test metrics.
• Manage Deployment activities and track delivery of the stories in committed sprint.
• Involved in supporting activities for Internal/External Audits specific to project and maintaining quality compliance.
• Involved in working for Sales Force Application on customer specified requirements.
• Submitting PHR
• Planning and allocation of work items for the team on Functional and Regression Pack, mentoring junior team members.
• Mentoring Junior Team Members.
• Status Reporting on Daily/Weekly basis for the clients upon testing activities and defects readouts as well.