He's got a good heart and a great character. Loved the class and Joel's content was easy to grasp and retain.
Review
Joel is a dynamic instructor. He provides unique, relatable scenarios in his teaching. I highly recommend Joel as an instructor and coach.
Review
This is an excellent course, and Joel is a great and engaging instructor. This is easily one of the best courses that I've ever taken.
Review
Joel is a great instructor! He finds fun ways to make things interactive with activities throughout class.
Review
Joel was a great instructor and I appreciated the hands-on aspect.
Review
I loved Joel's class, he made it entertaining and informative. There was plenty of collaboration with classmates so we could practice the information being taught. I would love to take another course by Joel!
Review
For my first experience with Scrum, Joel made it easy to understand and follow. Had a great experience with my first class and looking forward to signing up for other certifications.
Review
The best trainer!!!!
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Certified Scrum Product Owner®
Taught by: Joel Bancroft-Connors
The Gorilla Coach
Product Owners don’t just manage backlogs—they create value. This interactive CSPO® workshop focuses on real-world product decisions, customer needs, and sustainable delivery, giving you practical tools you can use immediately.
Monday, May 25 - Tuesday, May 26 | 10:00 PM - 2:00 AM CUT
Tuesday, May 26 - Wednesday, May 27 | 10:00 PM - 2:00 AM CUT
Wednesday, May 27 - Thursday, May 28 | 10:00 PM - 2:00 AM CUT
Thursday, May 28 - Friday, May 29 | 10:00 PM - 2:00 AM CUT
Max number of students:12
Product Owners create value
Are you looking to create sustainable value for your customers and organization in today’s constantly evolving marketplace?
In today's dynamic business environment, delivering short-term results is no longer enough.
Successful organizations must create sustainable value. This means developing products or services that meet customers' needs while driving long-term business growth. It must also be done while developing organizations that can maintain a sustainable pace of innovation. As the Product Owner, you are pivotal in steering the Scrum Team towards delivering products that create lasting value. Join us for this hands-on, engaging Certified Scrum Product Owner (CSPO®) workshop and gain the skills you need to excel in this crucial role.
Learn how to create sustainably profitable products using Scrum.
This hands-on, engaging Certified Scrum Product Owner (CSPO®) workshop will equip you with the mindset, skillset, and toolset to excel as a Product Owner. You'll learn how to maximize sustainable value, optimize product planning, manage stakeholders, and guide your Scrum Team to success. Drawing on the works of thought leaders like Marty Cagan, Alex Osterwalder, and Luke Hohmann, we'll dive deep into the Gorilla Coach Scrumdamentals - the core principles for creating sustainable value with Scrum.
Through a dynamic mix of interactive exercises, real-world examples, and practical applications, you'll gain the confidence to:
Define and communicate a vision for sustainable product value
Identify and validate customer needs to ensure long-term product success
Prioritize and manage the Product Backlog for maximum value delivery
Collaborate effectively with stakeholders and the Scrum Team to align on value
Measure value and optimize the product delivery flow for continuous improvement
Avoid common pitfalls and anti-patterns that undermine sustainable value
All sessions include a 10-minute break every hour.
Use this link to open a timezone converter in a new browser tab and see how this time matches your day.
Does this time not work? Check out my classes page for other dates and times.
Here’s what students are saying about the Gorilla Coach:
"I attended the Certified Scrum Product Owner training facilitated by Joel Bancroft-Connors. Joel delivered an exceptional course that was very detailed and highly collaborative. He does a phenomenal job of keeping everyone engaged with a series of group exercises that assist with putting the knowledge received into practice."Joy White
"Just completed the Certified Scrum Product Owner training which is my second class with The Gorilla Coach. Joel does a great job of keeping me engaged for two whole days. I took copious notes and I cannot wait to start sharing new ideas in our organization." - Michael Fontana
"Overall course experience was great and well thought through. I had a comprehensive email before so I knew what to except with reading material, tools, and links. My instructor Joel was engaging, cracked jokes, and took an interest in us as students even though the course is only two days. 8hrs is long but the way to course is structured with breaks, activities, and games it's so doable!" - Akua
"I took this course with Joel Bancroft-Connors. He is excellent and knowledgeable trainer. His class was very fun and engaging and I learned a lot. I would take another course from him." - Slawomir Dmoch
A 2-year membership in the world's leading Agile community - The Scrum Alliance
Have a CSM? It automatically renews on completing this course
14 PMI PDUs for your PMP
14 contact hours needed for the PMI-ACP credential
Who Should Attend?
Whether you're a Product Manager, Business Analyst, new to Product Ownership, or a Scrum Master seeking to support your Product Owner, you'll walk away with a powerful toolkit and techniques to implement immediately to create sustainable value.
Meet the Gorilla Coach, Joel Bancroft-Connors
Known as"The Gorilla Coach," Joelis a tech industry veteran passionate about driving success through Agile methodologies. With over three decades of experience and a track record of transforming organizations, Joel gives teams the agency to deliver exceptional results.
Join Joel Bancroft-Connors, The Gorilla Coach, to learn the essentials of excellent product ownership and take your skills to the next level. Discover how to leverage Scrum to drive better product decisions, deliver more customer value, and enable true business agility.
Register now and become the Product Owner your organization needs to create sustainable value and thrive in an ever-changing world. Unleash the power of Scrum for unbeatable results!
Module
Description
Instructor Note
All modules combine hands-on exercises with interactive lectures. Learners rarely go more than ten minutes without doing an activity to learn or reinforce their learning.
Orientation
Opening to class, setting working agreements, explaining course structure, conducting introductions
The Scrumdementals
Introduces the foundational principles of Agile/Scrum. It starts by explaining that Scrum's fundamental purpose is to deliver sustainable value.
You will learn why Scrum works and why teams are more effective using the Scrum framework.
Scrum Workflow
Introduces the overall flow of Scrum and how it is a sustainable process for delivering value.
The People in Scrum
Dives into the three jobs in a Scrum Team and how they work with stakeholders to deliver value.
Clearly outlines the jobs to be done and the flow of value through the people's interactions
The How
The rest of the course dives into the "Art of Product Management," where a Product Owner takes a concept from Vision to a Sprint-ready backlog.
Product Vocabulary
We establish the overarching product vocabulary that precedes starting a Sprint. This is anchored in the dual principles of "Start with the end in mind" by showing what a healthy Product Backlog looks like and "Value is the goal of Scrum," where we look at how value is defined and measured.
Crafting a Vision
This module begins an ongoing product simulation in which the learners pick a product concept and craft it from Vision to Backlog.
In this module, we learn how to craft Product Purpose and Vision statements to define the product's "why." We will also define value and how we define the exchange of value.
Identify Product Assumptions
This module moves us into the strategy stage of the Product Discovery Funnel and teaches the Product Owner how to start with their known assumptions and customer profiles to determine what needs to be validated for the product concept to be sound.
Validating Product Assumptions
Product Owners will learn the various methods to validate product assumptions and how to craft hypothesis tests to validate the assumptions.
Stakeholder Interactions
Continuing the principle of "start with the end in mind," this module takes the Product Owner to the end of the Product Discovery funnel, looking into the value feedback event, the Sprint Review. It also guides identifying stakeholders and who the PO needs to prioritize their interactions with.
Vision to Product Goal
It is now time to connect strategic planning to the tactical implementation of Scrum. This module will teach learners about divergent and convergent road mapping and how to move this to the creation of a focused Product Goal
Deepen the Product Backlog
With a Product Goal established and the start of a Product Backlog, the learners will now learn how to "break the big rocks" of the Backlog into smaller pieces that can be realistically taken on and completed in a Sprint.
Getting to Ready
Now is the time to get work to "Ready for Sprint" level detail with a dive into Product Backlog Refinement and crafting of Product Backlog Items (User Stories)
Ready for Sprint
We conclude the learning by crafting a solid Sprint Goal and examining the Product Owners' job in Sprint Planning.
Next Steps
How to claim your certification, renew your certification, and possible next steps in your learning journey.
Who Should Attend
Anyone interested in how value is created for the business and the customer will benefit from this workshop, including:
Current Product Owners
Product Managers
Business Analysts
Project and Program Managers
Entrepreneurs and Startup Founders
UX Designers
Architects
Senior Executives and Leaders
Scrum Team Members
Agile Coaches and Scrum Masters
If you are interested in Agile and Scrum, this CSPO course can provide valuable insights for professionals looking to expand their knowledge of Agile methodologies and Scrum.
Our commitment to you.
Sustainable Pace: We will break every hour for ten minutes. We know learning is best done in small doses with time to process it. You also need time to move, stretch, grab a cup of coffee, or figure out what the cat just did in the living room.
Small Class Sizes: Roughly 20% of all public CSPO classes have more than 40 people in them, which is not conducive to a good learning experience. Our average class size is 10-12 students, which allows for a highly interactive experience with your instructor and your fellow students.
You won’t be bored: We don’t believe in “death by slide” teaching. Your workshop will be highly engaging and focused on giving you the learning you want. Every module includes at least one hands-on breakout exercise with three or four other students. You will be part of a mini-startup designing a product from inception to Sprint-ready backlog.
If you aren’t getting value, we have failed you: This class is for you. If you are not getting value, are not learning, or do not understand the material, then let us know. It’s our job to fix it.
Reviews
4.93out of 5.0 stars
(161 ratings)
Very beneficial class
He's got a good heart and a great character. Loved the class and Joel's content was easy to grasp and retain.
Joel is a dynamic instructor. He provides unique, relatable scenarios in his teaching. I highly recommend Joel as an instructor and coach.
This is an excellent course, and Joel is a great and engaging instructor. This is easily one of the best courses that I've ever taken.
Joel is a great instructor! He finds fun ways to make things interactive with activities throughout class.
Joel was a great instructor and I appreciated the hands-on aspect.
I loved Joel's class, he made it entertaining and informative. There was plenty of collaboration with classmates so we could practice the information being taught. I would love to take another course by Joel!
For my first experience with Scrum, Joel made it easy to understand and follow. Had a great experience with my first class and looking forward to signing up for other certifications.
Meet the Gorilla Coach, Joel Bancroft-Connors 
(161 ratings)
Mon May 18 - 19, 2026
3:00 PM CUT