Certified ScrumMaster®

Course was very informative and engaging. Joel kept things lively and used humor to connect with the students.

Great teaching. Great energy and attention to detail. Class was paced great and instructions were always clear. Lesson was interactive and engaging. Highly recommend!!

Very engaging and insightful, the trainer was excellent in his delivery of the course content.

Thank you to the Gorilla Coach, Joel Bancroft-Conors, and ThinkLouder for an outstanding course! Joel's delivery was exceptional.

Joel is a great teacher who lays out Scrum in an easy to understand format and he has an incredible Miro board that you can follow along with and reference. I would definitely recommend taking CSM courses from him.

I had the pleasure of attending a Scrum Master training led by Joel, and it was an outstanding experience from start to finish. The trainer demonstrated deep knowledge of Scrum principles and practices, making complex concepts easy to understand. His engaging teaching style kept the sessions interactive and practical, with real-world examples that truly resonated. What stood out most was his genuine passion for agile and commitment to helping participants succeed—not just pass the exam but apply Scrum effectively in their teams and organizations. He was approachable, patient, and always willing to answer questions thoroughly. Thanks to Joel, I now feel more confident in my Project Manager/Scrum Master role and equipped with valuable tools and techniques to foster collaboration, remove impediments, and drive continuous improvement. I highly recommend his training to anyone looking to deepen their Scrum knowledge and become a better servant leader.

amazing teacher and very well organized course

This is a great CSM course. If you don't have SM experience before, this is a good starting course.

Knowledgable instructor and engaging class with well timed breaks. Learned quite a bit and they include the exam cost. They make it easy. Will take further certifications with this instructor.

Joel, is a top-notch instructor. He add's value while expertly covering the material. I will seek him out for future Scrum training needs. I highly recommend Joel!