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Suzanne Nottage

  

Agile Transformation Consultant

Location: Melbourne, Australia

+61476792878

Biography

Suzanne Nottage: Worked in IT since the 2000's in multi-national organisations delivering significant change via Waterfall and/or Agile, particularly in highly regulated and/or ITIL/PRINCE2 environments, including big pharma, financial services (banks, insurers, pension/superannuation providers), government agencies and the NFP sector. Transformed UK's largest private health insurer from pure Waterfall to scaled Agile (based on Scrum / SAFe) across major business units and an "Agile as default" approach to delivery. Includes distributed Scrum across UK, India, Romania. Plus Lean projects to significantly reduce 'waste' in downstream activities, including support, maintenance and a large volume inbound call centre providing IT tech support. Currently working in Australia / New Zealand with large organisations using Scrum and scaled Agile across large programs and portfolios. Industries include financial services, mining services, tertiary education, NFP and large government agencies. Conference speaker on topics relating to Scrum / Agile / Lean, including Scrum, Agile and PM-related conferences, in UK, New Zealand, Australia and US. Delivered Agile consultancy and training in UK, Denmark, Spain, Singapore, Thailand, US and Australia, with additional work in Japan and Aotearoa/New Zealand.

Work experience

CA Technologies, Senior Principal Transformation Consultant
August 2015 - Present, Melbourne, Victoria, Australia
My work focuses on large organisations moving towards scaled Agile to deliver portfolios of change. This may include engaging with senior executives to understand the "why", the as-is and the target end-state, plus supporting leaders to understand how an Agile transformation works. I also train and consult with other leaders, managers and team members across the delivery lifecycle (and relevant stakeholders) throughout the transformation to ensure it is well embedded and delivering results.

Rally Software, Agile Transformation Consultant
February 2015 - July 2015, Melbourne, Victoria, Australia
As an Agile Transformation Consultant I worked with large organisations moving towards Scrum/Agile as a preferred delivery approach. In my time with Rally this included a number of engagements with private and tertiary clients to deliver a 2-day Scrum team launch that enabled a new team to get up and running with Agile and Scrum practices, based on the solid foundations and values from Agile and Scrum. I also engaged with the leaders of these teams to ensure new behaviours were well-embedded and the teams had support from leadership people in the organisation.

Bupa, Change Manager (led Agile Transformation)
July 2008 - November 2014, London, London, United Kingdom
Led the Agile Transformation of the UK's largest private health insurer, so that Scrum-based scaled Agile became the default approach to delivering projects across its largest business units. Designed and delivered internal Scrum training, in collaboration with the IT Learning and Development team. This included a one-hour Scrum overview (eLearning) that over 1600 people completed. And, a 2-day Scrum-based course delivered to over 400 people. The L&D team went on to be finalists in industry award events for the creative application of Agile in their own industry. The Agile Transformation project itself used a Scrum approach to delivery, including the 4 Scrum ceremonies, 2-week iterations (with a quarterly view) and Scrum roles. We also included IT graduates in our team, so they could experience Scrum (and try out the Scrum roles themselves) first hand. After some years of executing Scrum I delivered two public speeches at industry events on our use of Scrum and Agile. I also won an internal Excellence award for my contribution to Bupa in embedding Scrum and Agile within the organisation.

 

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