Sushil Bhattachan

SUSHIL BHATTACHAN

Agile Coach with distinguished experience leading agile transformation, software product, project management, engineering, and process improvement for start-up and high-growth organizations managing resource budgets of 5M+. Provides great value and dynamic leadership skills through successful customer centric products release, enhanced user experience, highly motivated team members, strategic process improvement initiatives. Implemented Agile practice in multiple organizations there by increasing the productivity and visibility of the projects. Successful management career with progressive career growth, strong leadership, team building, problem solving and communication skills. Released multiple releases (20+ versions of 15+ products) of products on client/server, web and mobile that are currently used by many fortune 500 companies. Highly focussed on process improvement using Agile methodology at enterprise portfolio, program and product level.

 

• Successfuly implemented Agile in multiple organizations and worked on Enterprise Agile implementation.
• Honed rich expertise in software development best practices/compliance including waterfall, unified process and Agile methodology, Scaled Agile Framework(SAFe), CMM, ISO.
• Worked on social network mobile application from idea generation, requirement definition to roll out.
• Successfully developed enterprise mobile strategy and released enterprise mobile apps.
• Successfully released multiple enterprise application for compliance and quality management to FDA regulated fortune 500 customers.
• Track record of rolling out consumer ecommerce website from inception to launch and marketing
• Successfully implemented multiple products for different customers enhancing the user experience with user centric analysis/design and usability test and support their go live and production system.
• Experienced in business domain of ecommerce, social network, (FDA) compliance and quality management, insurance, financial accounting, banking, and utility billing.

 

Core Competencies

Product Strategy · Enterprise Mobile Strategy· Product Management · Product Innovation · Entrepreneurship · Software Project Management · Process Improvement

Certified SCRUM Master · Agile Certified Practitioner-PMI · Certified Pragmatic Marketing Product Manager · User Centric Design ·

 Social Network, ecommerce & Mobile Application · Vendor Management · Resource/Budget Management

 

 

 

 

PROFESSIONAL EXPERIENCE

 

 

Nielsen Media, Tampa, FL

Agile Coach                                                                                                     2015 Nov–Present

Responsible for coaching engineering team of about 50 teams for agile transformation from waterfall.

 

Kforce Inc, Tampa, FL

Agile Coach                                                                                                     2015 Feb –Present

Coaching two teams to deliver software using SCRUM and facilitating all SCRUM ceremonies like backlog refinement, sprint planning, daily meeting, sprint review, sprint retrospect. Took on additional roles of researching emerging technology/application that are suitable for the firm plus helped on mobile strategy development.

 

Key Highlights:

 

• Initiated collaboration between scrum coaches to build the SCRUM standard across multiple teams.
• Implemented different type of sprint retrospect like timeline walkthrough, focussed improvement etc.
• Developed consistent performing team from chaotic team
• Lead IT Operation Strategy development
• Educated IT members/leaders on emerging technology that can be adopted by firm.
• Initiated mobile strategy development for the firm

  

 

M-ize Inc, Tampa, FL

Director of  Product Management/Agile Coach                                             2012 Sep – 2015 Feb

Lead product management of mobile solution for consumer market and enterprise customers. Played key role in creating product strategy with rigorous competitor’s analysis along with defining detail requirement and working with cross functional team to deliver the product. Responsible for product road mapping and writing/prioritizing user stories along with managing the development project.

 

Key Highlights:

 

• Released mobile app for both IOS and Android- myProducts with functionality of product catalog, social network and integration with other social networks and Amazon catalog.
• Release enterprise mobile solution for customer support, service, product registration, promotions, knowledgebase access, product inspections, parts ordering.
• Released web product for parts ordering, pre delivery inspections, registration.
• Implemented SCRUM with in very short duration.

 

 

Pilgrim Software Inc., Tampa, FL

Sr. Director of Software Engineering and UX/Agile Coach                                            2005 – 2012 Aug

Spearheaded the development of quality and compliance management product from requirement to development and release. Played multiple roles as Business Analyst for custom projects, Product Manager for Non Conformance management/CAPA management, Inspection management system, and mobile app for complaints registration. Efficiently managed enhancement and maintenance of five core products SmartDoc, SmartTrain, SmartAudit, SmartComplaint, SmartCAPA, and other integration utilities. Responsible for the development of application development platform SmartStudio (a graphical tool for developing application utilizing workflow designer, form designer, entity designer) along with localization capability. Extensively conducted requirement analysis of multiple customers and implemented out of the box application along with necessary customization/configuration. Increased usability of application substantially by contributing on the design of the new user interface, establishing usability design review and usability testing practice along with right resourcing and development of usability aware culture.

 

Key Highlights:

 

• Instrumental in the development and release of web based compliance and quality management enterprise product that generated revenue of $80M+ over its lifetime.
• Proficiently managed budget of $4.5M plus and satisfied numerous FDA regulated vendor audits for software engineering process.
• Successfully implemented SCRUM in engineering organization along with TFS tools for managing software development operation.

 

Sr. Software Development Manager                                                                                             2001 - 2005

Facilitated the software development department for all new product development, enhancement and maintenance of existing web and client server product. Worked on coding of core frame work of application and on designing application and responsible for software configuration management. Made necessary changes to software development process to adapt with Object oriented analysis and design methodology transitioned from structured analysis and design.

 

Key Highlights:

• Productively managed redesign and development of five products in web based architecture with .net tool replacing legacy client server application- document management, training management, audit management, complaint, and CAPA management.
• Implemented new tools for requirement management (Requisite Pro) and used case driven and iterative Rational Unified Process.

 

Business Analyst /Project Manager - Interface Products                                                           2000 - 2001

Worked with users on requirement gathering of all interface products and worked with subcontractor such as Deloitte and Touche on developing integration product. Designed and managed development of integration product with MFG/PRO and QMIS product. Designed and managed development of integration product with BaanERP and QMIS product.

 

Pilgrim Asia Pvt. Ltd., Kathmandu, Nepal                                                                                 1997 - 1999

Manager-Software Engineering/Technical Product Manager/Project Manager

Orchestrated the establishment of a software engineering team including development and Quality Control.

Designed and developed new product, Internal Focus that includes workflow of inspection procedure, inspection, non-conformance, corrective/preventive action.

Key Highlight:

• Championed the release of two major version of Q&MIS product suite that included seven products (Supplier Focus, Internal Focus, Calibration System, Maintenance System, Document Control, Training System, and Audit Survey).

 

 

 

ADDITIONAL EXPERIENCE

(Details available upon request)

Product Manager(Co-founder) at zoomrite.com; Product Manager/Business Analyst at Photos2Nepal.com; Product Manager/Project Manager (Co-Founder) at Ashoka Systems Ptv. Ltd., KTM Nepal; Project Manager/Analyst Programmer at DesignCo., Nepal; Module Leader at PSI Data Systems, India; Analyst Programmer at Nepal Arab Bank, KTM Nepal

System Engineer at Multisys Ptv Ltd, KTM Nepal

 

 

 

EDUCATION AND CREDENTIALS

 

MBA, Engineers and Scientists

University of Florida

 

BS, Computer Science & Engineering

Mysore University, India

 

Certifications

Certified SCRUM Master, SCRUM Alliance

Certified Product Owner, SCRUM Alliance

PMI- ACP, Project Management Institute

Certified Product Manager- Pragmatic Marketing

ITCPM- IT Certified Project Manager, Project Leadership Management Group, Atlanta

 

 

Training & Development

Practical Product Management(Pragmatic Marketing) User Centric Design User Experience/Usability Testing(Human Factors Intl) , Leadership & General Management, Project Management, Agile Methodology (SCRUM), ISO/CMM Process Standard & Technology