Srividya Sriram

Ms. Srividya Sriram

(CERTIFIED SCRUM MASTER)
Stratford, CT 06614 USA • [email protected]   •

 

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PROFESSIONAL SUMMARY

Overall 17+ years’ experience and capable of delivering Financial, IT software and Web development projects on time and on budget by effectively collaborating, facilitating, leading and coaching multiple Scrum teams.Perform Scrum Master Duties for a large development team including Backlog Grooming, Sprint Planning, the Daily Stand Up, Retrospectives, Management Reporting, including presentation of sprint results to the customer.Promote and support the project adoption of the Scrum Development Framework.Expert at driving the adoption and enforcement of Scrum rules, removing impediments and fostering self-management.Capable of bringing overwhelming enthusiasm and awareness to projects, applying expert judgment to the removal of impediments, keeping teams focused and delivering success in rapidly evolving and dynamic environments. Hands on experience in directing and supervising support resources for project activities.Strong background in mapping business process, flowchart, entity modelling using Microsoft Visio and Word. Strong management experience in all phases of life cycle, including requirements gathering, risk analysis, project planning, scheduling, testing, issue log/defect tracking, management, and reporting.Strong communication skills and excellent note taking ability to track & report meeting minutes.Strong business stakeholder collaboration skills, ability to extract requirements from business stakeholders and use Microsoft Visio to map the business process using flowcharts & wireframe techniques.Excellent communication skills, leadership qualities and people management skills to build strong team environments and ensure maximum personal contribution.Gather and analyze requirements, improve and support clients businesses with my business analysis skills.Strong Business, Project Management, QA, Sales and Technology background with ability to work in a fast paced diversified environment. Acted as a Project Lead in my enterprise project engagement using an offshore, near- shore and onshore team. Excel in dynamic, demanding environments while remaining pragmatic, focused contribution to clients and overall success.Expertise in Legal and Professional services. Strong in Legal and Professional services.Strong client service experience and a passion for rebuilding and structuring business processes and documentation. Experience in Software development methods like Agile (SCRUM)

 

EDUCATION

• Master’s in Business Administration (MBA) (2001)
• Bachelors of Commerce (BCom) (1998)

 

CORE COMPETENCIES

• Agile Principles
• Sprint Planning
• Project Schedule
• Sprint Retrospectives
• Process Modelling
• Business Analysis
• Project Management
• Document Management
• Project Implementation
• Team Management
• Project Setup & Monitoring
• Meeting Management
• Project Communication
• Issue Management
• Problem Solving Skills
• Risk Management
• Change Management
• Microsoft VISIO based Process Wireframes

TECHNICAL SKILLS

Microsoft Technologies:

Microsoft SharePoint 2013 / 2010 / 2007, Office 365 SharePoint Online, Microsoft Dynamics CRM 2011 / 2013 / Online

Cloud / Online Services:

Office 365.

Database Methodologies:

SQL , Oracle 9i,

IDE / Tools:

Office 365, SQL, Excel 2013 / 2010

Operating Systems:

Windows 8/7/Vista, iOS, Android.

Client Software Used:

Memphis, Scribe

CERTIFICATIONS & RECOGNITION

• Post Graduate Diploma in Information Technology
• Certification in Oracle 9i
• Certification in MS Project
• Awarded Employee of Year for two years in a row at KL Software Technologies Inc. (my current employer)

CLIENTELE

Client     : KLST Responsive Website (www.klstinc.com) (Internal Company Project)

Role        : Scrum Master/Project Manager

Industry  : Software & Professional Services

Feb’14 – Present

Client     : Marsh & McLennan, New York NY USA

Role        : Scrum Master/Project Manager

Industry  : Risk & Insurance

Sep’13  – Present

Client     : Kraft & Kennedy, New York NY USA

Role        : Scrum Master/Project Manager                   

Industry  : Legal & Professional Services

Feb’13 – Aug’13

Client     : Cancer Treatment Centers of America (CTCA), Chicago IL USA

Role        : Business Analyst              

Industry  : Healthcare             

Nov’12 – Jan’13

Client     : Ansor Software, New York NY USA

Role        : Scrum Master/Project Manager                   

Industry  : Legal & Professional Services

May’12 – Nov’12

Client     : Annotate101 App (www.annotate101.com) (Internal Company Project)

Role        : Scrum Master/Project Manager

Industry  : Software & Professional Services

Nov’12  – Current

Employer: KL Software Technologies Inc, DE USA

Role        : Project Manager/Coordinator, Scrum Master, Business Analyst & QA Tester     

Industry  : Software & Professional Services            

May’12 – Present

Maternity Leave

July’09 – Apr’12

Employer: McIntyre, Norwalk, CT USA

Role        : Project Coordinator/Operations Analyst – Middle Office          

Industry  : Financial Services & Banking                     

Nov’08 – June’09

Employer: Wipro Technologies, USA

Role        : Operations Analyst- Middle Office                

Industry  : Financial Services & Banking            

Oct’06 – Jul’08

Employer: Other Financial Service Companies, USA, India

Role        : Business Analyst/Project Manager/Coordinator

Industry  : Financial Services & Banking

Jan’ 97 – Aug’06

 

PROFESSIONAL EXPERIENCE

Client    : KL Software Technologies                                                                                                                             June’14– Aug’14

Role       : Scrum Master/Project Manager

Project  : KL Responsive Website - Internal Company Project 

KL Software Technologies offers end-end Microsoft technology based business solutions that address your critical business challenges and needs. As a Microsoft Partner, KLST has demonstrated expertise with Microsoft technologies and proven ability to meet customer’s needs. Our "game-changing" mobile Innovations and Industry specific solution accelerators built on Microsoft SharePoint can be harnessed as a good starting point to build enterprise business solutions, thereby significantly accelerating its impact and reducing time-to-market. KLST has also built an innovative SCRUM based Offshore Delivery Model (KLUM), which ensures cost effective project.

Responsibilities:

• Worked with business stakeholder, ran workshops and got agreement using meeting minutes on key business requirements for the website
• Created Business requirements and Visio wireframes as per the website process flow and feature requirement, as per consulting with the team and the management
• Created project plan in the SharePoint Project portal
• Worked on creating a complete Product Backlog, Sprint Backlog, Tasks and Issues List in the SharePoint Project portal.
• Creating and maintaining/updating the Project Schedules using SharePoint Project portal.
• Manage and store all project documentations in project SharePoint folders also manage access control in SharePoint.
• Saving Meeting Minutes in the SharePoint Project portal after every team meeting.
• Create and update project plans based on the inputs from the teams, follow up with the teams on active tasks.
• Facilitate project related meetings, create and distribute meeting minutes, follow up on meeting action items.
• Manage issue, risk and change logs, timely follow up on any open action items with responsible team/individuals.
• Manage the dependencies between teams, setup and manage ad-hoc meetings to address any communication issues between teams.
• Effectively communicate with all Project Teams and team members on a daily basis by organizing daily status team meetings.
• Developed test cases and conducted UAT.
• Create and distribute project status reports based on the updates by the team.

Client     : Marsh & McLennan, New York NY                                                                                                              Sep’13 – Present

Role       : Scrum Master/Project Manager                                                                                              

Project  : Enterprise Social Portal & Firm Directory

Marsh & McLennan Companies is the premier global professional services firm providing advice and solutions in risk, strategy and human capital. I was responsible for Architecture, Design and Implementation of an Enterprise Firm Directory solution that instantly connects over 50,000 employees across Marsh using Microsoft Office 365 SharePoint Online “cloud” features.

Responsibilities:

• Worked with key business stakeholders to map business process to wireframes using VISIO. Also documented key process workflows using flowcharts in Microsoft VISIO and business rules documented in Microsoft WORD.
• Coordinated Daily scrum meetings, spring planning, spring review, and spring retrospective.
• Radiated information and ensured the team's progress and successes are highly visible to all stakeholders, including the team itself.
• Supported the Product Owners sitting offshore. Assisted the Product Owner with various activities including communicating updates and impediments as well as assisting with backlog and release plan maintenance.
• Facilitated creativity and empowerment for the Cross functional development team.
• Improved the team's engineering practices and tools as required. Fully facilitated productivity, and make sure teams have the tools and know-how they need to succeed.
• Created a full set use cases and test cases utilizing Requirements by Example.
• Managed the offshore Scrum teams in USA, Australia & Asia.
• Working with Senior Project managers/Program Managers in overall management of all aspects of the project through effective coordination in completion of tasks.
• Responsible for creating a complete Product Backlog, Sprint Backlog, Tasks and Issues List in the SharePoint Project portal.
• Maintenance of the project artifacts in SharePoint responsible for keeping it updated throughout the life of the project with the help of project team staffs.
• Create and update Visio wireframes based on project requirements showing multiple data streams by following up with the teams for senior leadership.
• Creating and maintaining/updating the Project Schedules using SharePoint Project portal.
• Schedule and facilitate weekly, bi-weekly and monthly stakeholder meetings.
• Taking notes and saving out Meeting Minutes in the SharePoint Project portal.
• Keeping and maintaining a RAID (Risk, Action items, Issues, Dependencies/Decisions made) log.
• Following up of Action items in timely manner with team members/individuals.
• Monitoring issues and when necessary, escalates to Project/Program manager and help resolve in timely manner.
• Maintaining Defect log.
• Effectively communicate with all Project Teams and team members on a daily basis.
• Ensure the project gets completed on time by effectively managing Team members
• Create release plans with deployment strategies to move the developed components from development to system testing to validation testing to UAT to production.
• Provided a detailed DEMO on the completed tasks on each Sprint Cycle to the client during the Weekly Client Meeting.
• Provided end of the week Status Report to the client every week

Client     : Kraft & Kennedy, New York, NY                                                                                                                  Feb’13 – Aug’13

Role       : Scrum Master/Project Manager                                                                               

Project  : ANSOR Software – SharePoint 2010 to 2013 Migration, SharePoint 2010 Document Automation Application

Kraft Kennedy is a multidisciplinary consulting firm with expertise in technology and management consulting, technology strategies, application specialties, technology infrastructure, managed services and proactive support. Kraft Kennedy was looking for assistance with project management and implementation of their flagship product ANSOR Software at AMLaw100 firms that would provide operational excellence and optimize legal practice.

Responsibilities:

• Created and documented deliverables and documents such as: requirements definitions, functional specifications, hosting and maintenance agreements, RFPs, presentations, engagement contracts, strategy decks, gap analysis, project plans, budgets, schedules, risk assessments, style guides, creative briefs, site maps, storyboards and wire-frames, user manuals, online marketing plans and project post-mortems.
• Protect the team from distractions by removing impediments at all levels of management
• As Scrum Master and Assistant to product owner, created a comprehensive set of non-functional and functional requirements, prioritized requirements for all Sprint Meetings,
• Created and managed project plan to manage end to end development of the logistics system. This includes, Product Backlog, Sprint Backlog, Tasks and Issues list.
• Created and followed project management plan in the SharePoint Project portal which involves all new HTML/CSS style enhancements to the Ansor site.
• Worked with business users to gather requirements by conducting meetings and group discussions, converted the requirements in to functional and technical specifications.
• Conducted status meetings to address project progress and risks and prepared dashboard and presentations to report to the executive management.
• Managed the system integration testing and user acceptance testing.
• Managed the release of the system in production environment.
• Interacted with different internal UI developer, SharePoint developers and Client for successful roll out of the delivery.
• Provided a detailed DEMO on the completed tasks on each Sprint Cycle to the client during the Weekly Client Meeting.
• Managed Production Support Activities
• Managed Maintenance/Enhancement Requirements
• Provided end of the week Status Report to the client every week

Client     : Cancer Treatment Centers of America (CTCA), Chicago IL                                                                 Nov’12– Jan’13

Role       : Business Analyst

Project  : Service Centre Knowledge Management using MS Dynamics CRM & SharePoint Server 2013

Cancer Treatment Centers of America (CTCA) was looking to implement and integrate a Knowledge Management (KM) system, built around the CTCA customized Microsoft Dynamics CRM 2011 platform to improve CTCA Empowerment patient acquisition processes. The goal of this effort was to develop a KM solution using the SharePoint 2013 platform and to integrate it with Microsoft CRM Online.

Responsibilities:

• Worked with business stakeholder, ran workshops and got agreement using meeting minutes on key business requirements for the website
• Created Business requirements and Visio wireframes as per the website process flow and feature requirement, as per consulting with the team and the management
• Created project plan in the SharePoint Project portal
• Worked on creating a complete Product Backlog, Sprint Backlog, Tasks and Issues List in the SharePoint Project portal.
• Creating and maintaining/updating the Project Schedules using SharePoint Project portal.
• Manage and store all project documentations in project SharePoint folders also manage access control in SharePoint.
• Create and update Visio wireframes based on project requirements showing multiple data streams by following up with the teams for senior leadership.
• Creating and maintaining/updating the Project Schedules using SharePoint Project portal.
• Schedule and facilitate weekly, bi-weekly and monthly stakeholder meetings.
• Taking notes and saving out Meeting Minutes in the SharePoint Project portal.
• Keeping and maintaining a RAID (Risk, Action items, Issues, Dependencies/Decisions made) log.
• Following up of Action items in timely manner with team members/individuals.
• Monitoring issues and when necessary, escalates to Project/Program manager and help resolve in timely manner.
• Maintaining Defect log.
• Effectively communicate with all Project Teams and team members on a daily basis.
• Ensure the project gets completed on time by effectively managing Team members
• Create release plans with deployment strategies to move the developed components from development to system testing to validation testing to UAT to production.
• Provided a detailed DEMO on the completed tasks on each Sprint Cycle to the client during the Weekly Client Meeting.
• Provided end of the week Status Report to the client every week

 

Client     : Ansor Software, New York, NY                                                                                                                    May’12 – Nov’12

Role       : Scrum Master/Project Manager                                                                               

Project  : ANSOR Software – SharePoint 2010 Document Automation & Experience Management System Development

ANSOR Software was designed and built on SharePoint 2010 and primarily comprises of two key modules – Document/Proposal Generation Center, which accelerates a Law Firm’s ability to rapidly construct richly formatted proposals, Pitch Books, and other standard marketing responses, leveraging approved content from a Marketing Content Library AND Experience Management System, which can help a firm capitalize and differentiate their Relationship Capital by accelerating the conversion of Matters to approved Representative Experiences.

Responsibilities:

• Created and documented deliverables and documents such as: requirements definitions, functional specifications, hosting and maintenance agreements, RFPs, presentations, engagement contracts, strategy decks, gap analysis, project plans, budgets, schedules, risk assessments, style guides, creative briefs, site maps, storyboards and wire-frames, user manuals, online marketing plans and project post-mortems.
• Protect the team from distractions by removing impediments at all levels of management
• As Scrum Master and Assistant to product owner, created a comprehensive set of non-functional and functional requirements, prioritized requirements for all Sprint Meetings,
• Created and managed project plan to manage end to end development of the logistics system. This includes, Product Backlog, Sprint Backlog, Tasks and Issues list.
• Created and followed project management plan in the SharePoint Project portal which involves all new HTML/CSS style enhancements to the Ansor site.
• Worked with business users to gather requirements by conducting meetings and group discussions, converted the requirements in to functional and technical specifications.
• Conducted status meetings to address project progress and risks and prepared dashboard and presentations to report to the executive management.
• Managed the system integration testing and user acceptance testing.
• Managed the release of the system in production environment.
• Interacted with different internal UI developer, SharePoint developers and Client for successful roll out of the delivery.
• Provided a detailed DEMO on the completed tasks on each Sprint Cycle to the client during the Weekly Client Meeting.
• Managed Production Support Activities
• Managed Maintenance/Enhancement Requirements
• Provided end of the week Status Report to the client every week

 

 

 

Client    : KL Software Technologies                                                                                                                             Nov’12 – Present

Role       : Scrum Master/Project Manager                                                                                

Project  : Annotate101 App - Internal Company Project 

Annotate101 is an app exclusively designed for the Windows 8 RT and Pro Tablets, which allows users to read and annotate electronic documents such as Word, Excel, PDF from their local drive or from SharePoint. Annotate101 app is designed from ground-up to make it simpler for non IT savvy users to easily interact with documents in SharePoint within a familiar Windows 8 tiles look-and-feel environment that is optimized for touch. Find below a list of key benefits of why you should use Annotate101 app on your Windows 8 tablet (like Microsoft Surface)

 

Responsibilities:

• Worked with business stakeholder, ran workshops and got agreement using meeting minutes on key business requirements for the product
• Defined project scope and objectives through internal project management methodologies.
• Facilitating the daily scrum meetings, spring planning, spring review, and spring retrospective.
• Established effective communication for the department with consistency across development and business management. Presentations, recommendations and updates provided regularly to the Director office.
• Provide visibility to team impediments/risks and helps eliminate them
• Coaches and mentors agile team members and provides constructive performance feedback
• Trained and coached a development team of 6-8 and management team of 12 to utilize Agile Methodology with Scrum
• Encouraging the team for self-organization to boost the efficiency and coordination
• Working with stake holders / product owners to prioritize the requirements for sprint.
• Encouraging the team to come up with reusable elements and use the best practices.
• Helped the product owners to come up with set of stories for better understanding for estimate and development.
• Motivated the team to come up with quality shippable product and meet the product goals.
• Tracks and reports status and other metrics against goals on an ongoing basis
• Managed offshore teams in different geographical places.
• Ensured task completion to specification, on time and within budget.
• Representing the team to report overall project status and upcoming risks and suggest solutions about it. Created Business requirements and Visio wireframes as per the app process flow and feature requirement, as per consulting with the team and the management
• Created project plan in the SharePoint Project portal
• Worked on creating a complete Product Backlog, Sprint Backlog, Tasks and Issues List in the SharePoint Project portal.
• Creating and maintaining/updating the Project Schedules using SharePoint Project portal.
• Saving Meeting Minutes in the SharePoint Project portal after every team meeting.
• Following up of Action items in timely manner with team members/individuals.
• Tracking issues, and getting it resolved by Team in a timely manner.
• Effectively communicate with all Project Teams and team members on a daily basis by organizing daily status team meetings.
• Developed test cases and conducted UAT.
• Wrote User Guide module for the Annotate101 app for helping the users buying the Annotate101 app through Windows Store

 

 

 

Client    : GE Treasury Group, Stamford, CT                                                                                                            Nov’08 – June’09

Role       : Project Coordinator/Operations Analyst                                                                  

Project  : Middle Office Operations

GE is building the world by providing capital, expertise and infrastructure for a global economy. GE Capital has provided billions in financing so businesses can build and grow their operations and consumers can build their financial futures.

 

Responsibilities:

• Member of change management process migrating counterparty related information to new process. Primary responsibility includes data gathering and consolidation.
• Hands on involvement with Testing & QA
• Documentation of counterparty & account information on Standard Settlement Instructions for Interest Rate and Cross Currency Swaps.
• Collecting data for future payments to implement it into a new process
• Constant liaison with external Clients on the account verifications
• Constant interaction with counterparty for outstanding confirmations
• Confirming payments of different counterparties.
• Gathering data on any kind of changes transactional or static  for a new System
• Calling clients on confirming revolving credit transaction, commitment fee invoices

 

 

 

 

Client    : UBS Investment Bank, Stamford, CT                                                                                                        Oct’06 – Jul’08

Role       : Operations Analyst                                                                         

Project  : Middle Office Operations – Equity Derivative Confirmations             

UBS draws on its 150-year heritage to serve private, institutional and corporate clients worldwide, as well as retail clients in Switzerland. Its business strategy is centered on its pre-eminent global wealth management businesses and its leading universal bank in Switzerland, complemented by its Global Asset Management business and its Investment Bank, with a focus on capital efficiency and businesses that offer a superior structural growth and profitability outlook. Headquartered in Zurich and Basel, Switzerland, UBS is present in all major financial centers worldwide and employs about 60,000 people around the world. It has offices in more than 50 countries, with about 35% of its employees working in the Americas, 36% in Switzerland, 17% in the rest of Europe, the Middle East and Africa and 12% in Asia Pacific.

 

Responsibilities:

• Primary responsibilities include Reviewing/Acknowledging, Documentation and Drafting Equity derivative confirmations, vanilla products, ISDA definitions, Structured Drafting, Variance and Total return Swaps
• Helped Change Management team to identify the breaks and assisted the appropriate teams to fix these breaks in the system to facilitate the STP processes. 
• Responsible for tracking and Generate daily outstanding trades report Chase Counterparties for all outstanding confirmations for execution Verifying Key trade economic details on Equity trades.
• Constant Liaison with Traders, Legal, Compliance and Front office Sales for confirmation related matters
• Process Re-Engineering to the Derivative confirmation function through analysis of current workflow and process maps to determine strategic approach for Straight Through Processing (STP)
• Documentation of various functional specs to the on-boarding of new products
• Actively involved in mentoring and training new joiners and offshore team
• Writing and Sharing Procedures to offshore team
•  Served as a SME and mentored offshore team.
• Served as a SPOC on manual confirmation and complex drafting
• Extensive experience in solving issues and fixing breaks that causes confirmation failures
• Generate reports on confirmations and performance numbers.
• Maintenance and weekly cleanup of systems (Expired Deals, Full closed trades etc.)
• SARs Report: Weekly monitor & process on unsent trades in Excel spreadsheets.
• Excellent knowledge on DTCC and Bloomberg

 

 

 

Client     : Other Financial Service Companies, USA, India                                                                                     Jan’ 97 – Aug’06

Role       : Operations Analyst/Business Analyst

Project  : Operations, Middle Office                                                                             

 

Responsibilities:

• Primarily responsible for a variety of client service functions
• Reviewed and cleared status of dormant customer accounts
• Activated customers preferences
• Quality control reporting
• Detecting and analyzing ACH Fraud
• Customer asset verification
• Financial reporting
• Interaction with senior managers including daily updates.
• Verify new customer accounts.
• Detect and report fraudulent activities
• Complete cold calling with customers for verifications.
• Complete funds verification
• Employed proactive sales techniques to increase enrollment in all bank products and services
• Consistently met and exceeded all established performance metrics

 

References

• Available only upon request