Animesh Gupta

SYNOPSIS  A process oriented professional with 18 years of experience in IT Portfolio/Program/Project Management.  An energetic and motivated leader that sets an example by being transparent, objective, result oriented, and committed.  Strong hands on expertise on Scrum Framework. Certified Scrum Master and Professional Scrum Master.  Strong knowledge on handling SDLC projects. Project Management Professional (PMP) certified.  Expertise in defining and implementing organization’s operating model, RACI, performance management system etc.  Strong experience in Program/Project Management, utilization & productivity, profitability, competency building, planning, execution, metrics, status reporting, proposals, billing cycles (FP & T&M) for large accounts/portfolios.  Demonstrated aptitude to manage large multi-location accounts and portfolios.  Depth in handling end-to-end software development projects from inception, requirement specs, estimation, planning, designing, implementation, configuration management, monitoring & controlling, status reporting, documentation and closure with cross-cultural and multi-location teams.  Goal setting, competency building, utilization and productivity, performance management of large multi-location teams. CORE COMPETENCIES Methodologies : Agile (Scrum, Kanban), Iterative, Waterfall Tools : Atlassian Products (JIRA, Confluence, Fisheye), Rally, Microsoft Team Foundation Server, Microsoft Project, Rational Team Concert, Organization Specific Program/Project Management Tools, MS Office, Rational Rose, Visio 2000, HP Quality Centre, Bugzilla Management Role : Program/Project Management  Initiation, scoping, estimation, budgeting, planning, tracking, monitoring & controlling projects within budgets, scope and timelines using waterfall as well as Agile methodologies.  Risk Management – Risk identification, risk response planning, risk mitigation  Improving reusability by having functional components team functioning as vendors to functional teams  Quality processes tailoring in accordance with PMO guidelines and their implementation. .  Managing Offshore / Onsite projects for component (reusable), functional, and technical deliverables across projects.  Resource selection/allocation, resource development, resource utilisation, and their performance management. Account Management/Service Delivery  Achieving customer satisfaction and delight by ensuring service quality norms, regular transparent status reporting, and addressing the issues. Build the brand image by exceeding customer expectations.  Meeting deadlines and TAT without compromising quality norms and adhering to SLA.  Implementing 24*7 on call support system  Managing the portfolio for Delivery Management & Post Implementation support.  Interfacing with stakeholders for Business Process Analysis and Mapping it to the to-be state, identification of key success factors and prioritization of requirement.  Focussing on delivering best product solutions (technically & functionally) so as to optimise revenue and profitability. Identifying and analyzing the alternative solutions.  Creating environment for analyzing and implementing stakeholders’ needs/expectations/requirements, issues & defects. Provide solution by balancing scope, budget, schedule, quality, and risk. People Management  Improving Utilization, Productivity, Competency of the group  Resolving support/operational issues in liaison with Project Teams & Business Group.  Leading Competency Development activities.  Supervising manpower planning, recruitment, performance management & training.  Developing operational budgets and ensure adherence to set parameters. EMPLOYMENT SCAN Apr 2012 – Till Date with iSpace, Hyderabad, India as Sr. Delivery Manager Apr 2011 – Dec 2011 with ICC, Columbus, OH, USA as Project Manager Nov 2009 – Feb 2011 with Virtusa Corporation, Hyderabad, India as Manager Delivery Jul 2007 – Apr 2009 with INFOSYS Technologies Ltd., Hyderabad, India as Senior Project Manager May 2006 – Jan 2007 with GE Money, India as Senior Manager Sep 2003 – Apr 2006 with Accenture Services Pvt. Ltd., Bangalore, India as Associate Manager Aug 1999 – Jun 2003 with INFOSYS Technologies Ltd., Bangalore, India as Programmer Analyst Jan 1999 – Jul 1999 with C-DAC, Pune, India as Software Engineer Aug 1996 – May 1998 with Flex Industries Limited, Noida, India as Officer - Projects KEY ENGAGEMENTS Portfolio Manager – Mix of some programs and accounts/projects Role : Portfolio Manager Domain : Mixed – Across healthcare and technology Team Size : 45 Budget : 3.3 Million USD Duration : Apr-2012 Till Date Technologies : Java/J2EE, JBOSS, jBPM, Oracle, ASP .net, SSRS, SSIS, SSAS, MS SQL, Informatica, TFS, JIRA, Fisheye, Confluence Description : My portfolio consists of a key iHealth program – Claims Review System (CRS). It also contains some projects from healthcare clients like Casenet (Java), Matrix (Java), Assuramed (.Net), Interdent (.Net), ELAN (.Net), HCP(.Net). My portfolio also has some other projects from Java and .Net technology areas. Key objectives of my portfolio are to • Group together healthcare programs/projects. • Knowledge sharing and product idea generation and definition • Technology competency building • Sharing of best practices across projects • Resource utilization and optimization • Risk mitigation through shared resources The areas of work include:  Delivery manager for all deliveries for CRS portfolio  Practice Lead for all Java based projects  Process improvement for predictability of delivery in Scrum as well as Waterfall model  People development (Competency Building) by introducing Interest Groups, well defined and self-driven induction plan, need driven Technical and Domain sessions, knowledge repository  Resource Management, utilization, and productivity  Defining and building Organizational Database  Organization wide definition and implementation of Performance Appraisal System  Engagement operating model definition including RACI preparation  Implementing 24*7 on call support system Scrum Master, ICC, Ohio, USA Role : Scrum Master on multiple engagements Domain : Health Care and Finance Team Size : 15 Budget : 1.8 Million USD Duration : Apr-2011 Till Dec-2011 Technologies : Java/J2EE, Oracle, Rational Team Concert (RTC), Click Once, Team Foundation Server (TFS) Description : Guiding all projects using Scrum framework. Two projects detailed below were directly managed by me. In 2010 Huntington National Bank set an ambitious goal to redevelop its commercial risk assessment program by end of year 2011. Several risk grading models will be developed as part of the HNB/ICC Risk Rating PD Application project in order to accommodate the unique risk profiles of HNB’s specialty business lines. Models are based on both objective quantitative data as well as expert judgment in both subjective qualitative questions and early warning indicators. This project involves developing 9 models for risk rating, relationship model, and admin model. This project followed Agile methodology. To deploy a new version of SYNtrac Integration Tools to their customers, the Nuclear Pharmacy Division of Cardinal Health built a deployment process to reduce or eliminate the need for onsite installation and per user installation of the SYNtrac Integration Tools application. The intent was to leverage the ClickOnce software by Microsoft to seamlessly deploy SYNtrac Integration Tools to their customers. This project involved making changes to existing application for checking and installing application and database updates, making changes to the installation package, and developing the deployment tracking services. This project followed Agile methodology. The areas of work included:  Coaching and supporting teams on Scrum usage  Estimating using story point and bottom up estimation  Product backlog preparation and prioritization  Anchoring daily stand up calls, managing sprint review and sprint retrospective calls  Spring planning and tasking  Preparing burndown charts, tracking project progress, daily stand up calls, and status reporting  Project planning and Quality Assurance  Removing the road blocks for work progress  Costing, and invoicing UII – ADLI – British Telecom, UK Role : Program Manager Domain : Telecom Team Size : 115 Budget : 2.8 Million GBP/Year i.e. 4.5 Million USD/Year Duration : Nov-2009 Till Feb-2011 Technologies : Java/J2EE, Oracle, Oracle Warehouse Builder Description : Assign Design Logical Inventory (ADLI) is a platform in British Telecom that caters to designing and assigning of logical Inventory. UII, a legacy application, serves as a bespoke application. It maintains a data warehouse of logical inventory. It gets the updated logical inventory data from several upstream systems, transforms the data, and stores it in a warehouse for consumption by several downstream applications. It exposes data through direct DB Links, Batch Feeds and online SOAP calls. This program followed the Agile methodology. The areas of work included:  Transitioning the application from existing Vendor using Knowledge Transfer, Shadowing and Reverse Shadowing  Enhancing the legacy application by upgrading, re-engineering and re-architecting it  Estimating and costing, proposals and invoicing  Rate cards finalization, cost structure, profitability, invoicing  Resource planning including ramp-up, steady-state and ramp-down planning  Accountable for planning, tracking and Quality Assurance  Managing multi location resources, resource loading, metrics collection and status reporting  People Management and Performance Management Chordiant – Delivery Anchor, India Role : Senior Project Manager/Delivery Anchor Domain : Finance Team Size : 60 Budget : 1.8 Million USD/Year Duration : Nov 2008 Till Apr 2009 Technology : Java/J2EE, Oracle, Chordiant Description : Chordiant provides a CRM infrastructure solution designed for the business to consumer market and comprises a framework containing all the requisite applications, tools and infrastructure for developing a unique system. It uses standard XML interfaces, J2EE technology and real time data access. The areas of work included:  Developing and managing the alliance with Chordiant.  Chordiant competency development.  Responding to RFI and RFP  Managing all the projects in Chordiant Competency.  Utilization and productivity NEO – Open Reach – British Telecom, UK Role : Senior Project Manager/Program Manager Domain : Telecom Team Size : 105 Budget : 3.1 Million GBP/Year i.e. 5.0 Million USD/Year Duration : Jul 2007 Till Nov 2008 Technologies : Java/J2EE, Oracle, Clarify Description : Openreach, a division of BT Group, established after BT reached an agreement with Ofcom to implement certain undertakings, pursuant to the Enterprise Act 2002. The division was created to "Ensure that all rival operators have equality of access to BT's own local network". The project aims to manage end to end resolution of customer reported problems, Network Impacting Incidents and Planned Engineering Works. Its objective is to manage the end to end process, workflow and jeopardy management for each of the problem areas. This program followed the Agile methodology. The areas of work included:  Estimating, costing, and profitability  Proposals and invoicing.  Accountable for Project planning & tracking and Quality Assurance (Audit and Non-Conformance closure).  Managing multi location resources, resource loading, metrics collection and status reporting.  Human Resource Management – Resource allocation, utilization, training, and performance management. Origination System – GE Money, India Role : Program Manager Domain : Finance Team Size : 40 Budget : 2.0 Million USD/Year Duration : May 2006 Till Jan 2007 Technologies : Java/J2EE, Oracle, Informix, UNIX Description : GE Money India tied up with SBI cards for their credit card business. SBI is one of the largest banks in India. The entire back end processing for SBI Credit cards was undertaken by GE Money India. Credit card origination system is one of the key applications in originating (procuring and approving) a credit card application. The origination process involves procuring, data entering, scanning, verification, bureau, score-card, underwriting and embossing. The areas of work included:  Managing requirements, vendor management, finalizing the project charter and processes to be followed.  Preparing RFP and collating the response from vendors, analyzing vendor response.  Analyzing different existing products, doing a gap analysis for estimating the required tuning work.  Involved in migration of existing Crystal Reports to Business Objects. User Interfaces - BellSouth, Atlanta, GA, USA Role : Project Manager Domain : Telecom Team Size : 16 Duration : Sep 2003 Till Apr 2006 Technologies : Java/J2EE, Oracle, Informix, UNIX Description : BellSouth’s ENCORE Application Encore is a suite of applications intended for CLECs (Competitive local exchange carriers) to request services and products from Bellsouth Telecommunications Inc. The CLECs are the customers of Bellsouth which include Sprint, imcingular, COX Communications, etc. The Encore suite does a complete validation of service request until a service order is generated. The areas of work included:  Preparing and tracking WBS.  Managing resource demand-supply through Capacity Model.  Ensuring Project utilization targets are met and all deliverable are in place on time and with standards laid down.  Involved in planning, tracking and certification of new resources and participating in performance management.  Identifying training needs for all teams (160+), preparing training calendar and executing it.  Managing Applications such as LENS, BOG, IA, DAF, Toolkit, EASY, SORT and BIRT. ACADEMICS  Bachelor of Engineering from M.N.R.E.C., Allahabad University, India in 1996. MNREC is now a part of NIT and is of the top engineering colleges in India. TRAININGS & CERTIFICATIONS  Project Management Professional (PMP)  Certified Scrum Master  Professional Scrum Master  Diploma in Advanced Computing from C–DAC, Pune, India in 1999. C-DAC is highly reputed computer science organization in India. It is the first organization in India to build a super computer.