Glenn Wooten

Glenn Wooten II
Atlanta, GA
+314-598-1032
[email protected]

Professional Summary

Experienced business professional skilled in leading customer success through innovative approaches. Seeking to leverage collaborative communications and driven resolutions for driving business growth. Proven track record in developing and implementing effective strategies to enhance customer satisfaction and retention. Committed to delivering exceptional results and fostering strong relationships with clients and stakeholders.

Key Competencies

• People Leadership

• Project & Portfolio Management

• Administration (Data Analytics & Entry)

• Prioritizing & Gathering Necessary Information

• Customer Service

• Professional Relationship Building

• Presentation Software (Microsoft PowerPoint, Prezi, Apple Keynote, Google Slides)

• Office Suites (Microsoft Office, Adobe Suites)

• Tableau (Training)

• Jira

• Critical Thinking

• Strategic Planning

• Business Development

• Results-Driven

• Risk Management

• Process Improvement

• Negotiation & Persuasion

Professional Experience

Nielsen Company

Project Manager - Analytics Portfolio & Program Development

Aug 2021- Feb 2025

• Streamlined project status updates by defining key focus areas such as progress tracking, next tasks, and potential obstacles.

• Established a setting that promoted openness in idea sharing, crucial for maintaining steady workflow and task completion.

• Executed tasks effectively using Gantt charts to organize project timelines.

• Introduced strategies that ensured effective implementation and success.

Field Representative
Dec 2013 - Aug 2021

• Planned and implemented project initiatives with a focus on collecting data, setting priorities, making schedules, and ensuring work completion.

• Maintained compliance with organizational standards within assigned regions.

• Integrated market commitments, sample targets, and contractual requirements into performance strategies.

• Collected and reported client demographics and audience information using updated Nielsen proprietary software.

• Identified root causes of system errors and implemented effective solutions.

• Analyzed risks and formulated mitigation strategies.

Westminster College
IT Support Specialist and Project Leader
Aug 2011- May 2013

• Co-created and implemented a new inventory system for the IT department.

• Trained IT department members on conservation, functionality, and analytical metric interpretation.

• Obtained entry-level experience as a project leader for a senior project.

Education & Certifications

Westminster College
Bachelor of Arts - Corporate Business and Communications

Purdue University
Post Graduate Program in Business Analysis

Certifications:

• Certified Scrum Master (Scrum Alliance - Badge I.D: 001101773)

• Eagle Scout (2008)

Extracurricular Activities

• VP & Director - HOA Board (2020 - Present)

  • Approves transactions, evaluates opportunities, and makes recommendations regarding capital projects progress and future business opportunities.

  • Finalized monthly and yearly reports by analyzing actual against expected data.

  • Evaluated budget and forecast variances to enhance financial management.

  • Implemented fiscal strategies to uphold fiduciary duties and support the community.