FAQ
What is the cancellation policy?
Agile Pain Relief Consulting support staff is happy to assist you!
We understand that things can change, to cancel or substitute your registration for a future date please contact us via email at [email protected] or call us at 877-248-8277. Please note! Cancellation is possible up to 5 days before the start of a course with a full refund excluding a 4% transaction fee. Cancellation requests received within 5 full business days before the course, will receive a credit (no cash value) towards a future workshop. No credits or refunds will be available for participants who fail to attend after the class starts.
What are the requirements for the Advanced Certified ScrumMaster certification?
To receive the Advanced Certified ScrumMaster (A-CSM) certification, you need to have a current Certified ScrumMaster certification with the Scrum Alliance and have 1 year of work experience as a ScrumMaster in the last 5 years, and satisfactorily complete an accredited A-CSM program like ours.
I do not have the required work experience yet, can I still start the program?
The 12 months of work experience specific to the role of Scrum Master or Product Owner can be met at any time once you've attended an A-CSM or A-CSPO course. The work experience must be within the past five years.
Is there a test at the end of the program? Will my work be graded?
There are NO tests to obtain any of the certifications that you can achieve with our programs. However, the Scrum Alliance places a strong emphasis on validated work experience to receive more advanced certifications. Since our CSTs are the ones charged by the Scrum Alliance to make sure that learners who they certify meet a level of competency, as you go along, your assignments and exercises will be evaluated by your instructor and will have to be satisfactorily performed for them to request your certification be issued. They will be looking for evidence that you can put into practice what you have learned in the program with a Scrum/Agile team. In addition, you can agree to mentor if you would like deeper responses to questions and topics.