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Certified ScrumMaster®

Taught by: Julie Chickering
Learn how to apply scrum and gain practical agile skills to drive results in any role, whether you want to work as a scrum master or grow your capabilities. CSM® courses are delivered by Scrum Alliance-certified trainers who possess deep scrum knowledge. When you complete the course, you will receive a two-year Scrum Alliance professional membership.
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14 - 15 September, 2023 |
  8:30 AM EDT |
 8 hrs/day
$445

Course details


About the trainer


Location

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Online

Julie Chickering is an elite agilist, having nearly 20 years of hands-on experience in helping Fortune 500 companies adopt Agile. In applying Agile with both non-technical and technical teams, she is recognized for being pragmatic in helping both executives and staff learn how to effectively use Agile practices in their planning and delivery.

In her classes, Julie provides Agile Coaching so that attendees can learn practical lessons to apply in their workplaces. She strives to create a safe learning environment for all her students, so that they can feel comfortable asking questions, giving feedback, and “sharing the air”. Ultimately, her focus is on value: How can her students bring value now and in the future, and how should they think about value, regardless of the role they play in their team. As an enterprise coach, she can empathetically explain the “business why” for Scrum practices, and offer practical advice for implementing Scrum in large corporations where Waterfall is the norm.

Julie is the embodiment of an ideal servant leader. Beginning her career at Sabre, the technology arm of American Airlines, she worked in a variety of roles within their development teams. She joined one of the company’s first Agile pilot programs and quickly became hooked on the power of agility to transform the business model.

She eventually became an Enterprise Agile Consultant at American Airlines. Today, she is an expert enterprise coach, in-demand Scrum trainer and Agile thought leader. Her story inspires course attendees in every class she teaches, and Julie is passionate about opening her students’ eyes to the possibilities of a future in Agile, no matter their current role.

Julie also holds a PMP certification, and her courses attract many Project Managers who are looking to transition to Scrum and Agile.

Since her early days as an agilist, Julie strengthened her skills and expended her experience in working with Travelocity and Rally Software. While at Rally, she held consulting roles in enterprise coaching and change management for the Fortune 500. Julie was fortunate to work with and be mentored by Jean Tabaka, Rally’s first Agile coach and author of “Collaboration Explained”.

“I believe in the art of the possible. Learning from Agile Manifesto signatory Jim Highsmith and other leaders in this space early in my career shaped what was possible for me. I hope I can pass on not just my knowledge, but my enthusiasm for learning and developing the world of Agile.”

Special Industries: Hospitality/Travel, Technology

Keys to Julie’s effectiveness:

  • Brings a smart sense of humor and an empathetic approach to her classes
  • If Julie weren’t a trainer, she would be a full-time coach as she loves helping others.
  • Scrum Alliance Certifications: CSM, CST, CSPO, CAL, A-CSM, CSP-SM, Path to CSP Educator, Scrum Foundations educator

Register Now

Hyperdrive Agile is offering our Certified ScrumMaster® course virtually – delivered live, in real-time by Scrum Alliance Certified Trainers (CSTs). Taught by Julie Chickering (CST), master the skills needed to work with Scrum teams and perform at the highest level.

  • Two-day virtual course (Laptop or desktop with internet connection REQUIRED)
  • Eligibility to take Certified ScrumMaster® exam through Scrum Alliance
  • Downloadable training materials
  • Earn 16 SEUs/PDUs
  • Suited for all experience levels
  • Real-time instruction and work examples

Certified ScrumMaster® is a highly-interactive course that provides a comprehensive understanding of the Scrum framework. Our instructors have diligently created an engaging and fun virtual experience that will provide you with a deeper understanding of the three overarching areas of change under Scrum: Iterative Development, Self-Management, and Visibility required for greater project success as a ScrumMaster.

Suited for all levels of experience, this two-day course will cover:

  • The basics of Scrum and the Scrum lifecycle

  • How to organize a Scrum team and set up a project

  • Implementing a Scrum – from releases and sprints to enterprise transformation

Scrum Masters helps project teams use Scrum effectively and perform at their highest level. Using real-world case studies and interactive exercises, this course will teach you the basics of Scrum values, practices, and applications, providing a level of expertise above and beyond that of typical project managers.

Upon completion, attendees will:

  • Be prepared and eligible to take the Certified ScrumMaster exam (exam fee included with registration)

  • Qualify to lead teams in any environment or industry as a ScrumMaster

  • Have the opportunity to network with industry leaders and Agile professionals

  • Receive a two-year membership with Scrum Alliance

  • Gain members-only benefits and resources to join local user groups and social networks

Full Course Schedule



This Certified ScrumMaster course is produced by Hyperdrive Agile, an official Registered Education Provider for the Scrum Alliance. Hyperdrive Agile is a leading Agile management consultancy focused on supporting Fortune 100 to startup enterprises build agility and high-performing teams.

All of Hyperdrive’s courses are led by Certified Scrum Alliance instructors, providing years of first-hand experience helping teams adopt Scrum. When not in the classroom, they are actively coaching, training and transforming teams around the globe – from Fortune 500 companies to growing startups.

To participate in the online course, you'll need the following:

  • A quiet, comfortable place to be for the duration of the class
    • Choose an area without distractions
    • Be mindful of managing potential interruptions (e.g. children, pets, etc).
  • Computer (desktop, laptop, or tablet)
  • Camera and microphone (we'll have virtual breakout rooms)
  • Headset to filter out room noise
  • Internet connectivity
  • Ability to download the workbook

  • Breaks – The course will include frequent breaks to allow time away from the screen, time to stretch your legs, and check on friends/family.
  • Video Required – You'll be working with others in video breakout rooms. It's a unique way to engage with your classmates and dive deeper into discussions.
  • Tools – Our coaches have incorporated easy-to-use websites and online collaboration tools to support their lessons.

We ask that you participate like you would if you were in class.

  • Punctual arrival
  • Full attention and participation (video is required)
  • Committed to full, 100% attendance and participation during class time

Attendees must fully participate in both two days of class. If you anticipate that you may need to miss class time, please contact us in advance to discuss your situation and determine if rescheduling the class is the best option.

This course provides 16 SEUs of the 70 needed for the Certified Scrum Professional (CSP) certification. This course also earns 16 PMI PDUs and 16 needed for the PMI-Agile Certified Practitioner (PMI-ACP) certification and PMP certification.


Where can I contact the organizer with any questions about the course?

Please email all questions to: [email protected] or visit our FAQ page.

Is my registration/ticket transferrable?

Yes. Attendees are allowed one transfer, but it must be to the same class type and can only be transferred for the next upcoming class.

Do you offer group discounts?

Yes! We are happy to accommodate large groups and encourage full teams to sign up. Email [email protected] for more information on discount pricing.

What is your cancellation policy?

A 90% refund will be issued for cancellations made in 14 days or more from the start date of the course. For cancellations made in less than 14 days, we will allow a one-time courtesy transfer into the next available course. Any additional transfer requests will result in a $100 transfer fee. All refund/transfer requests must be emailed to [email protected]. We understand that unforeseen circumstances may occur that interfere with your class attendance. Attendees must contact [email protected] within 48 hours of the class start time to reschedule if they are unable to attend. Registration will be considered forfeited if no notice is received within the 48 hour window. Please do not hesitate to ask if you have questions about these policies. We're looking forward to having you in class.

Overview of Scrum and Agile Practices

  • What are Scrum and Agile?
  • The Scrum Framework

Scrum Roles, Ceremonies and Artifacts

  • Roles & Responsibilities
  • ScrumMaster, Product Owner and the Team
  • Sprint Planning
  • The Daily Standup
  • Review
  • Retrospective

The ScrumMaster's Role

  • ScrumMaster vs. Project Manager
  • Training your Product Owner
  • Understanding Flow
  • Enhancing Communication
  • Emergent Leadership vs. Command and Control
  • Facilitation Techniques

Building and Guiding the Team

  • Producing a Well-Formed Team
  • Cross-Functional Teams
  • Colocated Teams vs. Distributed Teams
  • Encouraging Ownership and Accountability
  • Living and Encouraging the Scrum Values
  • Establishing the Team's Social Contract
  • Maturing a Team
  • Respecting the Product

Stories and the Backlog

  • Writing Stories
  • Definition of Done
  • Backlog Grooming and Refinement
  • Stakeholder Requests and Desires
  • Prioritization Factors

Scrum in the Organization

  • Quality and Value in the Product
  • Tracking Progress to Inform Decision Making
  • Burndown Graphs and Buildup Charts
  • Agile Tooling, the Pros and Cons
  • Scaling and Extending Scrum

The Certified ScrumMaster® (CSM®) course by the Scrum Alliance is beneficial for anyone who wants to implement more efficient and effective management practices into their organization.

This course is perfect for leaders working in:

  • Program Management and Project Management

  • Engineering and Testing

  • IT and Technical Operations

  • Design and User Experience

  • Product Management

  • Marketing

  • Business Analysis

  • Executives and Management

  • Risk and Compliance

  • Sales/Customer Service

  • HR/Operations

Reviews

4.70 out of 5.0 stars
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