Andragogy Tech, IT Systems Coordinator
October 2009 - Present, , BZ
Technical lead for programming teams
Business and Data analysis
System Design (business perspective and technical perspective)
ePlan Partners, Developer
January 2014 - Present, Houston, TX, US
Developer within a Scrum influenced team providing software for the Builder Services industry. Specifically ERP and Design Selection tools.
September 2007 - February 2009, Houston, TX, United States
Working under the Applications group of the Managed Services division, responsibilities would vary with client demands. Critical to all assignments were communications both internally, within the other groups and divisions of the company, as well as with the clients. In many cases, project management skills were required in addition to the skills required to complete the tasks of the project. Often, presales consultations would be performed to identify client needs and help determine the best solution. Major internal projects included maintenance of Microsoft CRM system, which was also the primary Help Desk solution, and migration of time management system to OpenAir including integration with QuickBooks. Major external projects included: integration of legacy database exports to securely transmit check information to bank for "Positive Pay" system; customize and support eCommerce systems, including integration of data exchange with Microsoft CRM system via Scribe software; SQL Server migration from 2000 into 2005 with Mirroring for grocery chain in Mexico; analysis of Point of Sale system and other information systems for same grocery chain with recommendations for robust and secure upgrade system; PCI compliant security hardening of Windows 2000 system for major grocery chain in the Northeast United States under supervision of their global Point of Sale system provider; server consolidation and relocation for bankrupt company to preserve records of a WAN with 100s of servers into a single rack. Clients would have direct access for support via email or cell phone throughout and after projects; responsibility did not end upon delivery. Each project would be unique, and client communications would be maintained in accordance with procedures established within Statement of Work.
ePlan Partners, Senior Development Programmer
February 2006 - August 2007, Houston, TX, United States
MTI College of Business and Technology, Web Technology Instructor
September 2004 - January 2006, Houston, TX, United States