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Stephen Burman


Senior Program Manager, Reserve Bank of Australia

Location: Sydney


Certified ScrumMaster



  • Widely experienced Senior Program & Project Manager with 30+ years commercial computing experience with a strong consultancy background and regulatory/compliance expertise.
  • High level of experience in the commercial implementation of technology, successfully combining Business, Management and Technical expertise to maximize strategic and tactical business value out of core IT solutions.
  • Extensive experience on methodologies, including Project/Program Management methodologies (PMBOK, Prince 2 and Lean/Agile based), quality systems and software engineering practices, combined with a pragmatic emphasis on ‘real-world’ application of these.
  • Project Management Professional (PMP) certified and a certified Scrum Master (CSM), Passionate about best practice project delivery, with experience from traditional waterfall SDLC methodologies and Lean/Agile practice and techniques to maximize program/project effectiveness and ensure delivery of maximum business value.
  • Successfully managed teams in excess of 50 people and multi-million dollar Core System programs/projects, including implementation of Core Banking, CRM and Billing systems.
  • Experience in managing multiple large, complex Systems Integration Projects delivering mission-critical business systems to time, quality and budget constraints.
  • Pragmatic Management and Business consulting at executive level, pre-sales, bid management and business development, through to management of the full project lifecycle with a strong focus on delivery of business value.

Work experience

Toyota Financial Services, Senior Project / Program Manager
August 2012 - September 2014, Sydney, NSW, AU
• Managing a multi-stream program to enable compliance with changes to the Privacy Act. The program involved substantial changes to policies, process and procedures across the organisation, systems changes along with the necessary cultural change management. • The Comprehensive Credit Reporting changes involve fundamental change to the way Credit Risk Management is applied and involves changes from the dealer network to backend operational processing. System changes include additional monthly data submission to Veda, Complaints Management system upgrade and amendments to a number of other systems. • The role involved considerable ongoing participation in key Australian Retail Credit Association Working Groups managing the Implementation of Comprehensive Reporting, Credit Code consultation and development, Communications and Complaints Management.


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