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Rick Pirozak

  

Location: BOSTON


Certifications

Certified ScrumMaster
Certified Scrum Product Owner

Credentials

Biography

RICK PIROZAK:  RESULTS-DRIVEN GENERAL MANAGER and ORGANIZATIONAL EXPERT

I bring a commitment to operational excellence, a consultative approach, and an intuitive leadership style, with in-depth understanding of:  software/SaaS operations; professional services; Agile/SCRUM development; P&L management; and managing global, cross-functional and matrix organizations.  I thrive in challenging environments in which I must shift from strategic visioning to tactical management and excel when faced with bringing order to chaotic situations. 

Outstanding Fortune 500 track-record:  Facilitated strategic product/service introduction and reorganizational workshops for Fortune 500 C-level executives.  Led accounts or managed engagements across diverse industry sectors, for numerous blue-chip clients.

Impressive experience within small / start-up / turnaround companies:  Managed key product/service initiatives for several start-up e-Businesses.  Bolstered a start-up consulting company by winning and growing a marquee client into its largest account.  Built and led a new professional services practice for a SaaS firm.   Established and led several PMOs.  Achieved profitability through growth/contraction periods via disciplined resource utilization.  Experienced with M&A and supporting successful harvesting strategies for shareholders.

International sensitivity & experience:  Led successful, world-wide accounts and engagements with clients across Europe.  Teamed with colleagues in 15 global offices to standardize consulting practices.  Aligned client software operations stakeholders across the U.S., Israel, Serbia and India while managing a 4-departmen operations team in those geographies.  Successfully curtailed an employee retention problem in India's hot job market.  Managed on-shore, off-shore and blended teams, utilizing partners in Argentina and India.  Helped a client’s IT and Marketing teams prioritize, plan and manage 50+ global website initiatives, involving 4 vendors and 50+ resources, and supporting 12 languages.

Solid Educational Background:  MBA, High Honors – Boston University (1997); BS, Computer Science – Carnegie-Mellon University (1989).  CSM - Certified ScrumMaster; CSPO - Certified Scrum Product Owner (2010)

 

Work experience

Cadence Design Systems, Inc., Director, Operations
December 2008 - Present, Chelmsford, MA, US

Cadence is a leading provider of EDA (Electronic Design Automation) solutions for electronics and computer hardware designers and manufacturers, with annual revenues exceeding $1.4B.

  • Operational Leadership
    • Playing COO role across U.S., Israel, India and Serbia for the company’s fastest-growing business unit, managing 4 departments: program and release management, product validation, configuration management and technical publications
    • Ensures high-quality product portfolio releases for > 100 unique products on an on-demand, daily basis (“pull” model) and on a monthly basis (“push” model)
    • Increased predictability of 100% clean product releases from ad hoc to weekly to 2x/week over 18 months; plans on track to provide daily availability within 6 months
    • Shortened code-freeze to release cycle for a $200M business unit from 21 to 7 days and reduced daily build/test/release cycle times for a $100M business unit by 25%
    • Developed a product maturity model to match operations spend to R&D investment
    • Created and managed business unit’s quarterly OpEx and annual CapEx budgets
    • Rolled-out a career development process, templates and coaching aids which thwarted a potential retention problem in the competitive India job market
    • Served as Chief of Staff for a 155-person Operations organization
  • Strategic Initiative Support
    • Creating closed-loop field-to-factory PLM (Product Lifecycle Management) system via Tableau, Salesforce.com, Atlassian Wiki and Jira for our 1,000 employee division
    • Developed CXO-level dashboards, an R&D process improvement scorecard and ROI framework using the Balanced Scorecard approach
    • Standardized development environments for 3 business units and 1 acquisition
    • Partnered with IT and HR to recommend and deploy new HR, compensation management, and rewards and recognition systems and programs company-wide
  • Agile Development Evangelism
    • Led corporate initiative to transform traditional approach to an Agile/SCRUM methodology, personally serving as ScrumMaster, Product Owner or Coach on 8 projects
    • Created an “Agile Quick Start” program and self-service wiki, providing education, training, professional certifications, software configuration, and coaching to all teams
    • In < 1.5 years, trained/certified > 200 employees, and enabled > 100 employees on 24 Agile/SCRUM projects, by partnering with IT and outside training vendors

mediumBold, Inc., Managing Partner
June 2006 - November 2008, Boston, MA - Massachusetts, US

mediumBold is a boutique, interactive media consultancy, founded by former Razorfish leaders.

  • Business Development
    • Won key financial services client and helped grow it into the firm’s largest account
  • Engagement Management and Billable Consulting
    • Prioritized, planned and managed this client’s 50+ global website initiatives, involving 4 global vendors and 50+ team members, across 4 continents, and 12 languages

CenterStone, Inc., VP, Professional Services
December 2004 - June 2006, Hopkinton, MA - Massachusetts

CenterStone was a mid-stage SaaS company specializing in IWMS (Integrated Workplace Management Solutions) and was acquired by Manhattan Software in November 2006.

  • Professional Services Leadership
    • Reported to CEO and updated Board monthly
    • Built department from the ground-up, managing P&L of all implementation, data migration and educational services provided by internal teams and global partnerships in the U.S., Argentina and India
    • Converted an ad hoc delivery practice into a highly efficient team by introducing best practices around project estimation, planning, proposing, contracting and reporting
    • Established and led company’s PMO for > 70 employees: introduced metrics to plan and manage project financials, resource utilization and project status across 20+ initiatives
  • Business Development
    • Profitably tripled annual services revenues, growing services from accounting for 1/3 to 2/3 of the company’s revenue
    • Teamed with Sales, R&D and external partners to win 3 largest deals in firm’s 15-year history

Razorfish, Inc., Director Delivery Management and Client Partner
November 1997 - November 2004, Cambridge, MA - Massachusetts, US

Razorfish (now part of Publicis Group) is one of the world’s largest interactive marketing firms, and was an early innovator in user experience design and eBusiness consulting.

  • Client Partnership and Business Development
    • Led >20 accounts/projects on time, on budget for start-up to Fortune 50 clients
    • Managed Microsoft partnership, developing 3 new relationships in only 6 months
  • Delivery and Project Management
    • Mentored 45 project managers, who managed 400 employees and $80M in annual revenue-under-management
    • Standardized roles, responsibilities and methodologies to align delivery efforts and achieve cost-savings across 15 global offices
    • Deployed a profitability tracking system to help boost margins by 8% within 2 quarters

Cadence Design Systems, Inc., Project Leader, Software Engineer
January 1990 - October 2004, Chelmsford, MA, US

Served as a software engineer for the API and GUI for the flagship hardware simulator product. Transitioned into Operations as a project leader for configuration and release management. Was promoted 4 times in 7.5 years.

  • Completely automated build, regression test and release procedures for the $75M annual revenue flagship product, to reduce the release cycle time from 3 weeks to 3 days and eliminate the need for a separate Software Porting group
  • Helped specify Verilog hardware description language API, which subsequently became an IEEE standard

 

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