Decorative Cyan X Decorative Blue Chevron Right
Back to search
Patrick Pirozak

Patrick Pirozak

BOSTON

About

PATRICK M. ("RICK") PIROZAK: Seasoned executive and people leader with demonstrated success in professional services, software engineering and operations. Experienced leading global teams across 4 continents; blending in-house/external onshore, nearshore and offshore resources; across various disciplines: business strategy, ROI, CBA and portfolio management; program and project management; software development; CX/UX/UI; QA; DevOps; BPO/BPM; and training and technical publications. Adept in Agile (Scrum, Kanban, Spotify-style) as well as traditional methodologies. KEY STRENGTHS Client Services & Business Development Secured a new client and kicked off initial engagement including partner funding in a new market within 3.5 weeks of the initial meeting and a new marquee account within 4 months (Slalom Florida) ~ Led and grew $80-100M market’s largest consulting practice, exceeding revenue and margin every year; and served as “force multiplier” to grow top 2 accounts in the market, accounting for > 25% of the market’s revenue (Slalom Boston) ~ Sourced marquee client and developed it into the firm's largest account (mediumBold) ~ Built SaaS Professional Services department from 0 to 20+ consultants in < 1 year; tripled annual services revenues, outpacing pure software sales by a 2:1 ratio; and teamed with Sales, R&D and partners to win 3 largest deals in firm's history (Centerstone) ~ Led Northeast region Microsoft partnership, breaking into 3 new, enterprise accounts within 6 months (Razorfish) Complex Program Delivery Leadership Led and grew regional delivery management practice to 45 PMs, driving $80M in annual revenue (Razorfish) ~ Led and grew local delivery leadership PPM practice to 43 PMs, driving $100M in annual revenue (Slalom Boston) ~ Established and rolled-out project initiation/closure/change management best practices and training for 900 consultants; and established and led firm’s delivery excellence framework in a new market (Slalom) ~ Established Digital Delivery Center of Excellence (CoE) for 6,000-person Customer Experience practice (Virtusa) ~ Personally sold/led/delivered over 50 consulting and internal engagements Operational Effectiveness & Efficiency Led global, software product operations for a new business unit, growing annual revenue 6x (from $16M to $100M) in 4 years while only increasing headcount by 10%; created and rolled-out a PLM system for a 1,000-person division; developed DevOps scheme for a $132M client to deliver code within 4 hours of a completed ECO; and transformed 200 employees and 24 teams to Agile Development as a player/coach (Cadence) ~ Deployed a profitability tracking system and process that boosted project margins by 8% YoY, and helped unify a splintered delivery framework resulting from heavy M&A for a 2,000 person consultancy (Razorfish) ~ Established and led the EPMO for a mid-staged start-up, spanning U.S., India and Argentina (Centerstone) CAREER CHRONOLOGY 2018-present: Slalom Consulting; Miami, FL (Director, Strategic Accounts and Operations) and Boston, MA (Practice Director, Business Advisory Services) 2017-2018: Virtusa; Westborough, MA; Director, Customer Experience Management Group 2016-2017: Pirozak Enterprises, LLC; Boca Raton, FL; Owner and CEO 2008-2015: Cadence Design Systems; Chelmsford, MA; Director of Operations, Chief of Staff 2006-2008: mediumBold; Boston, MA; Managing Partner 2004-2006: CenterStone Software; Hopkinton, MA; Vice President, Professional Services 1997-2004: i-Cube / Razorfish; Cambridge, MA; Client Partner and Director, Value Network 1990-1997: Cadence Design Systems; Chelmsford, MA; Project Leader EDUCATION AND CERTIFICATIONS Agile/Scrum Certifications, Scrum Alliance: CSM (2010, current); CSPO (2010, current) MBA, General Management (High Honors), Boston University (1997) BS, Applied Mathematics and Computer Science, Carnegie-Mellon University (1989)

Experience and services

  • Career history

    • 2018-06-01 - present - Slalom Consulting (Practice Area Leader, Client Services Leader and Delivery Excellence Champion)
    • 1997-11-03 - 2004-11-19 - Razorfish, Inc. (Director Delivery Management and Client Partner)
    • 2004-12-06 - 2006-06-06 - CenterStone, Inc. (VP, Professional Services)
    • 2006-06-19 - 2008-11-21 - mediumBold, Inc. (Managing Partner)
    • 2008-12-15 - 2015-07-03 - Cadence Design Systems, Inc. (Director, Operations and Chief of Staff)
    • 2017-06-12 - 2018-03-31 - Virtusa (Director, Delivery Assurance, Customer Engagement Group)