Jemwit Systems, Principal Consultant, Technology Management
May 2003 - Present, Austin, TX, US
Direct, manage, lead, or facilitate strategic and tactical initiatives, emerging technology adoption, programs, products, applications, projects, operations, events, resources, processes, business units, and teams delivering information technology (IT) and other business products or services. Clients include independent software vendors, Fortune 500 companies, non-profits, and government agencies. Work independently, as a direct employee, and in coordination with other consultants.
o Develop, evaluate, and monitor budget requests and expenditures.
o Recruit, mentor, train, lead, and manage professional/non-professional team members from many disciplines.
o Interface with and provide customer services to all levels of client management, staff, volunteers, or customers to achieve business goals and objectives while resolving issues.
o Create and maintain business records, negotiate contracts, develop and monitor budget, invoice clients, file government reports, acquire/manage business/IT resources, and maintain commercial liability insurance.
o Advanced use of Microsoft Office (Word, Excel, Visio, Access, and PowerPoint), Adobe e-Learning Suite (Captivate, Acrobat, Photoshop, and Audition), Windows/Linux/Android/Cisco/VMware system/network administration tools, web development, social media, and many more applications.
o Create a five year IT Strategic Management plan for a small city government.
o Plan, analyze, and design a capital project Document Control System expansion including interdepartmental business process analysis/improvement eliminating up to 10 duplicate tasks per workflow and preventing $43,000 of immediate excess expenditures for software licensing, maintenance, and related vendor services.
o Data transformation and report creation for annual 1099 process of a health insurance company from 2013 to 2016.
o Manage up to 10 staff and 85 volunteers providing guest services for up to 5,000 event attendees at a performing arts venue from 2009 to 2015.
o Periodically assist with sets, props, lights, audio, visual, IT, costumes, company, stage, volunteer, and house management for trade shows and professional (Actor's Equity) or educational theater productions at multiple venues since 2008.