Work experience
Fannie Mae, Agile Consultant / Coach
January 2010 - January 2011, Washington DC, Washington DC, United States
Consultant - Senior Technical Project Manager – Credit Bureau Initiative
Assembled and led a team of 85+ internal and external staff that designed, developed and deployed the largest Oracle dbase to date inside Fannie Mae. Project was an SDLC 2.0 Pilot and an EDA Intercept Program.
Solution brought in, normalized and published Credit Report data, for all Fannie Mae Loans, from 1996 – 2010.
Solution is est. to save $100m per year, with a 5+-year life span.
Solution will be utilized by 400 plus staff to help Fannie Mae achieve its #1 Corporate Priority: “Manage the Fannie Mae Credit Book.
Numerous program processes were adopted by Fannie Mae Finance and SDLC teams.
Advised / coached on the setup of an Agile PMO and Program for another Group / team.
AOL, Senior Scrum Master / IT Tech Project Manager - AOL Online Media
April 2004 - January 2010, Dulles, VA, United States
• Assembled and led Agile and Waterfall teams that designed, developed and deployed numerous highly complex initiatives, in mission critical, revenue generating environments. Deployments encompassed front end, back end, and network / infrastructure upgrades. Teams included on site, on shore, off site and international resources.
• Led teams through process to form, storm, unite, initiate, plan, and execute as a single unit, focused on a common goal.
• Successfully launched over 30 initiatives into production, resulting in lowered cost and increased revenue to the respective business units and AOL overall.
• Provided team members and executive stakeholders weekly, and when needed, daily updates on program health, and status.
• Lead global technical teams, which implemented Phase I of a complex ad server migration for all AOL Ads. Results of the migration were greatly improved ad functionality, significant cost savings, and approval to proceed with overall conversion.
• Business Client units included AOL Advertising, AOL Mobile Advertising, Billing, Streaming Media (Audio and Video), Tacoda Behavioral Targeting, and more.
• Developed and deployed various Agile tools to streamline and enhance Planning Sessions, Daily Stand-ups, Demos and Stakeholder reporting.
• Provided Agile overviews to groups interested in converting from Waterfall to Agile to streamline process and improve on time delivery of products.
• Managed successful relocation of two Data Centers.
• Produced and co-hosted monthly employee and contractor networking events, DWBH@AOL. Events were a venue to celebrate successes, highlight new ideas and showcase new products, both internal and external. Events raised over $125,000 for local and national charities. Normal event crowds were ~1,200 Guests, with larger events at ~3,800 Guests.
AT&T Wireless, Lead Program Manager
March 1996 - August 2000, Bellevue, WA, United States
Lead Scrum Master / Program Manager / Managing Director - AT&T Wireless National Billing / Usage Delivery Conversion Project
• Bid, won and managed $20 million SCRUM project that successfully upgraded national billing environment.
• Successful converted 71 switch sites, along with all related applications and client systems from a batched, call record collection and distribution environment to a real-time, UNIX based centralized architecture.
• New architecture managed mission critical, real-time feeds from all cellular switches, while feeding all downstream applications including customer billing and fraud prevention.
• Project team: ~70 individuals, 6 Project Managers, 4 consulting firms, various hardware and software vendors, and numerous client Finance, IT, and Engineering teams.
Lead Program Manager: AT&T Wireless North East Region Inbound/Outbound CRM Upgrade Project
• Bid, won and managed $8 million project that successfully deployed new front and back end solutions, as well as new LAN/WAN environments, for over 250 offices and over 3,000 CRM client workstations spread across 80 sites.
• SCRUM Project deployed new in-house application, upgraded back-end databases (Oracle/Sybase), and deployed new UNIX and Windows workstations into North East Region's 7 x 24 CRM production environments.
• Program team: ~150 individuals, 10 Project Managers, 3 vendors, 6 consulting firms, and 3 client teams.