Cliff Oliveira


ScrumMaster | Agile Leader | Project Manager | XP Practitioner | Lean Developer

Location: Toronto, Ontario



Certified Scrum Professional
Certified ScrumMaster

Groups I belong to

XPToronto/Agile Users Group


Cliff Oliveira is an Agile consultant, ScrumMaster, and Lean developer with experience managing multiple development teams in an enterprise environment. Successful in leading a large scale Agile transformation of an organization with over 200 employees worldwide. Over 7 years of professional experience in software development with more than 5 years working in an Agile environment using Scrum.

Work experience

CMO Consulting, Agile Management Consultant
July 2013 - Present, Toronto, Ontario, Canada

·         Coach and mentor project managers, business analysts, QA analysts, and developers on Agile methodology and Scrum 

·         Train and implement Lean principles such as Lean UX, Lean startup, and Lean IT

·         Introduce and implement Kanban methods

·         Help companies succeed with Agile software development.

Intelex Technologies Inc., Certified ScrumMaster | Senior Web Application Developer
May 2008 - July 2013, Toronto, Ontario, Canada

·         Successfully implemented a scaled Agile transformation within a large cross-functional organization of over 200 people

·         Facilitated multiple platform development teams to produce and deliver high quality software with every release by combining Agile, Lean, and XP practices

·         Enabled the Production Support Team to increase its throughput by 60% using Kanban and managing flow with visual process management

·         Improved Feature Team velocity and software stability by promoting continuous integration, pair programming, and test driven development

·         Tracked metrics such as release burndown, team velocity, work item counts, and team members load/effort using TargetProcess

·         Planned, scheduled, and facilitated all sprint related meetings such as daily scrum, backlog refinement, sprint planning, sprint review, and sprint retrospectives

·         Ensured teams are fully functional, productive, and safeguarded from external interference while facilitating close cooperation across all roles and departments 

·         Directed the Customization Team to provide clients with modules and modifications made specifically for their business operations

·         Designed, programmed, and implemented new features and web services for the Intelex application using C#, ASP.NET MVC, jQuery, and SQL Server in an Agile environment

·         Built service-oriented applications in the Intelex application using WCF to communicate with remote consumers

AudienceView Ticketing , Software Developer
June 2006 - May 2012, Toronto, Ontario, Canada

·         Programmed the desktop, online, and kiosk interface of the AudienceView Ticketing application with an ASP and JavaScript front end on a C++ backend

·         Maintained SQL queries that retrieve and format data into XML for the reporting system

·         Created customized reporting tools using XHTML for rendering and XSLT with XPath for transformations and logic behavior

·         Created an e-commerce application used to communicate with web browsers embedded within BlackBerry devices

·         Participated in the ‘Research in New Technologies’ team which prototyped new applications to coexist with the current ticketing solution

·         Engaged in all design and requirements phases within the waterfall model to implement additional functionality to the application

·         Performed code reviews to ensure quality, efficiency, and stability within the application to keep new development within specification

Ontario Home Respiratory Services Association , Web Developer
January 2006 - March 2007, Toronto, Ontario, Canada

·         Developed search engines that combined Google Maps API with the geographical coordinates of postal code areas stored in an XML database 

·         Maintained the company website for their members and publics

·         Work on the website included: adding additional web pages, updating information, posting PDF documents, and implementing new technologies to better serve clientele