Jerry Lawson
About
Strategic senior-level communications/operations/government healthcare (medicaid) consultant and experienced people/project leader with more than 15 years of combined communications, operations, publications, training and managerial experience across multitude of Medicaid Management Information System (MMIS) subject matters, divisions.
► Senior-level director and consultant with extensive and diverse knowledge of communications, outreach & education, provider training and print and distribution for California Medicaid ($1.6 Billion), one of the nation’s largest MMIS healthcare accounts.
► Process Improvement Specialist – Spearheaded resource efficiency efforts resulting in 55 production records attained in five (5) years (13 in 2017; 11 in 2016; 12 in 2015; 12 in 2014; 7 in 2013), including 3 "all-time" account records in a single month, and Service-Level Agreements (SLAs) met or exceeded for 9 consecutive years across series of provider relations operations divisions.
► Professional Certifications – Successfully completed required coursework, passed series of required examinations, and received professional certifications for the MLC Certified Medicaid Professional (MCMP-II) and Certified ScrumMaster® (CSM).
Experience and services
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Career history
- 2019-10-14 - present - Charis Consulting Group (Consultant/Director)
- 2004-12-06 - 2010-08-31 - HP Enterprise Services, California Medicaid (MMIS) account (Publications Lead, Senior Specialist)
- 2010-09-01 - 2016-12-31 - Xerox, California Medicaid (MMIS) account (Senior Manager, Communications, Operations and Training )
- 2017-01-02 - 2019-10-11 - Conduent, California Medicaid (MMIS) account (Senior Manager, Communications and Print Center Oversight )