Charlotte Fouque

Charlotte Fouque, CSM, CSP

ScrumMaster at Fiedlity Investments, Durham NC

I was introduced to software development in 2012 when I started work as a Language Quality Assurance tester for the localization branch of a social and mobile games development studio. There I functioned as a French language expert, testing in-game translations for accuracy and functionality. 

I transitioned into a Quality Assurance Analyst position at Virtual Heroes, a division of Applied Research Associates, where I tested serious games, immersive training applications and simulations for the medical, military/government, and private sectors. While I was there, I received CSM training and certification, and led the studio's transition to Scrum. I served as QA Lead and ScrumMaster simultaneously for about 2 years.

In 2016, I began work at Caktus Group as a Quality Assurance Analyst in an already established Scrum environment. I quickly began to fill in for and support the ScrumMaster as needed. At the end of 2016, my role changed to full-time ScrumMaster for three development teams, and I eventually became Agile Coach serving the whole company.

In July 2018, I became a Scrum Master at AT&T, working with three development teams responsible for process automation. I focused on serving my teams and coaching my business unit in Agile mindset and practices.

Since May 2019, I have been a Scrum Master at Fidelity Investments (Personal Investing), work with two development teams focused on customer profile data management.