Senthil Kumar Thiagarajan

SENTHIL KUMAR T

Address: No. 731,4th,1st Block,H.A.L 3rd Stage,New Tippasandra Post,Bangalore-560075

Telephone: +91 9884824000 | Email:  [email protected]

 

Senior Level | Software Testing - Quality Assurance | Programme Management | Project Management

 

 

EXECUTIVE PROFILE

 

r  Leadership and management experience of about 13 years with an outstanding track record of coordinating and managing Software Testing, Software Quality Assurance, Project Management and delivery within time & budget.

r  Experience of working on IT projects in wireless telecom & datacom and has interest in banking & finance domains.

r  BE in Electronics & Communication (E&C); presently associated with SASKEN Communication Technologies Ltd, Chennai as Project Manager.

r  Currently managing the web based application Project were the products offers solutions to meet specific online performance challenges being faced to improve the performance of the Web site or application and the quality of the mobile content, services, applications and networks and their functionality on the cloud computing concepts.

r  Proven Project Manager with expertise in architecting and implementing QA processes & practices and risk mitigation strategies.

r  Driving acceptance testing for e-payment portal as a part of Pilot Engagement, testing projects in handset/device, wireless network and web technologies & services areas.

r  Experience of handling ambiguity situations with minimal information, short notice, and scope change from clients as it was strategic win for the company.

r  Sound understanding of all testing methodologies, various levels of testing, testability analysis & requirements definition, test analysis & design techniques and documentation using existing quality statistics.

r  Capable of process modelling in compliance to the specified standards, performing root-cause analysis to institutionalize preventive actions.

r  Contributed in Planning for the Onsite-Offshore model of the Activities and execution of the same.

r  Possess good exposure to various arenas in wireless telecom domain like BSS entities in operator, Network level testing and handset/device testing.

r  Highly adept at multi-tasking on several projects, resolving conflicts, mentoring & leading team members and possess excellent decision making ability.

 

COMPETENCIES

 

• Leadership/Team management
• Project management
• Technical knowledge
• Analytical & problem solving
• Client interaction
• Communication & presentation
• Stakeholder management
• Training & knowledge management
• Streamline processes

        

 

KEY DELIVERABLES

 

Technical Expertise

r  Web services & application testing and have driven Projects related to cloud computing concepts.

r  Device testing/Handset Testing projects & wireless network testing projects.

r  Test plan design, Test plan Strategy, Automation, Upgrades and testing of network element like BTS, BSC, TCU, PCUSN, OMCR, Handsets & Accessories.

r  Various wireless technologies - CDMA, GSM, GPRS, UMTS Technology.

r  Extensively worked with Software tools (Client proprietary)  for Nokia’s, Sony Ericsson’s, Mobile service monitoring tool, Roaming solution tool, RF optimization Ericsson TEMS tool, TEMS  Network planning, Deskcat Coverage analysis tool and Map Info.

r  GSM, UMTS & CDMA Operator exposure in National & International arena.

r  Telecom - BSS area in Operator level:

• RF optimization,
• Network Planning ,
• 24/7 Technical Support & critical escalation handling.

r  Expertise on (Telecom) network level Testing :

• OMCR-UTRAN Software testing & Evaluation.
• End to End testing across GSM network for Software deliveries of various network entities (BTS, BSC, TCU, PCUSC).
• Wireless network Service monitoring & reporting.
• Inbound & outbound roaming solutions.

r  Expertise on (Telecom) Handset & Accessories level Testing:

• Field testing for various operators,
• Release testing/Platform testing,
• Handset evaluation of various platforms –Android, Windows, EMP, Symbian,
• IOT for 3G/HSDPA Mobile Handsets.

 

Project Management

r  Project Off shoring – Planning for the Onsite-Offshore model of the Activities and execution of the same.

r  Various phases of the Project Life Cycle- Project Initiation, Project Planning, Project execution, Project monitoring & Control  & Project Closure.

r  Response to RFPs, in the technical and process part for both T&M and Fixed price projects.

r  Review the Statement of Work (SOW) documents for the project initiations.

r  Process and their improvements In terms of Project Planning and Tracking, Risk Management, Weekly reports, Monthly reports, documentation maintenance and methodologies.

r  Ensure the involvement of all the stake holders (Technical/HR/Finance/Facility Management team) towards the Project Goals.

r  Offshore (remote) and Onsite People management.

 

TRAININGS RECEIVED

 

Onsite

r  Training on CDMA 2FA System Configuration and Maintenance of Hyundai Syscomm CDMA BSC and BTS, in Hyundai Syscomm Training Academy, Seoul, Korea.

r  Training for the Keynote - SIGOS products In SIGOS Germany, Nuremberg.

r  Training in Mobile testing for S40 Platform in Nokia, Oulu, Finland.

 

In-country

r  Project management related – On becoming leader training.

r  Training on Software Testing Methodologies

r  Training on DECT WLL System at IIT – Madras, Chennai.

r  Training on Network Optimization Given by Award Solutions USA.

r  Training on Air Interface Given by Ericsson USA

r  Training on TEMS Tools Given By Ericsson USA

r  Training on GSM and GPRS network.

 

Management

r  Attended Programme on Leadership.

 

EDUCATION

 

DAYANANDA SAGAR COLLEGE OF ENGINEERING, BANGALORE UNIVERSITY

BE - Electronics & Communication, 1999 - 64%

 

 

 

PROJECTS

 

Alcatel-Lucent India LTD

 

Title

:

Technical Specialist(Physical Layer  Team)

Period

:

April 2010 –till Date

Technologies

:

DSL Technology, Test Management, Project Management

 

Responsibilities

:

• Project Manager for Fixed Network -Ultra Broad Band Group comprising of Physical layer Team.
• SCRUM Master Role to drive the feature Test & Dev team in Physical layer.
• Well versed with SCRUM ceremonies and driving the team in adhering to SCRUM process.
• Capturing & tracking Field issues and getting it to closure with RCA's .
• Capturing & tracking the Test design documents for corresponding features in designated location(servers).
• Functional , Performance & Stability testing activities guidance.
• Team building & competency management for the team.
• Handling big team size of 30 members.

 

 

SASKEN Communication Technologies

 

Title

:

Keynote OTC (Quality Assurance/Testing & Support)

Period

:

Aug 2010 –Jan 2013

Technologies

:

Datacom, Web portal, HTML

Responsibilities

:

• Representing the Keynote OTC in Chennai, comprising of Quality Assurance/Testing Team & Support/Diagnostic Team.
• Scheduling & assigning of work to the testing team members and reviewing the updates done by the team on the project.
• Tracking diagnostic team occupancy and analyzing the quality of the ticket being handled by the support team individuals.
• Planning & scheduling trainings on client products, logging tools, Bug tracking tools, etc for new starters for team members.
• Providing inputs to Management for new proposals from client.
• SPoC & answerable for the Keynote OTC - Quality Assurance and Testing & Support team in Chennai towards Client & SASKEN.
• Handling big team size of 35 members.

 

Title

:

Intel Corporation (Quality Assurance/Testing )

Period

:

Oct  2011 - Dec 2011

Technologies

:

Web portal, HTML

Responsibilities

:

• Managed & drove the Intel testing project in Chennai, comprising of Quality Assurance / Testing Team.
• Contributed throughout the project life cycle.
• Responsible for daily and weekly progress update to the client.
• Contributed in the team meetings and timely escalation of issues to the client.
• Part of the pilot FPP project giving inputs to management to win the new proposals from client.
• Introduced several new working methods focusing the client’s requirements.
• Handled team size of 5 members.

 

Title

:

Handset Testing (Release Testing  Project)

Period

:

Jan 2010 - Jul 2010

Technologies

:

S40 Symbian Platform, Testing

Responsibilities

:

• Started the pilot project in Client premises with small team.
• Built the complete team (Onsite & India) & the testing infrastructure for the project.
• Scheduled & assigned work to the team members and reviewed the updates done by the team on the project.
• Created documents and instructions for release testing in areas involving tools, HW, flashing, reporting, etc.
• Contributed in the team meetings and timely escalation of issues to the client.
• Provided training on flashing tools, logging tools, DMS, etc to new team members.
• Guided the team in interactions with development team to fix the bug and retest activities.

 

Title

:

Handset Testing ( Field Testing  Project )

Period

:

Jan 2009 - Dec 2009

Technologies

:

EMP, Android, Windows, Symbian Platform, Testing

Responsibilities

:

• Represented the complete Leading Handset Vendor  Field testing team for  India  in all (ASIA) Global meetings.
• Scheduled & assigned work to the team members and reviewed the updates done by the team on the project.
• Responsible for daily and weekly progress update to the client.
• Arranged & provided training on flashing tools, logging tools, DMS, etc to new team members.
• Worked on EMP, Symbian, Android & Windows based chipset mobiles.
• Been a major driving force for team performance & tracking the individual & team performance to meet the clients KPI’s.
• Provided local mobile market updates to client and suggested testing scenarios to the India team.
• SPoC & answerable for the Field testing team in India between client & SASKEN.

 

Title

:

Network Monitoring tool

Period

:

Jan 2007 - Dec 2008

Responsibilities

:

• Part of Software Testing Team of the product in Germany.
• Provided Remote Support for the Team from India.
• Part of the SITE system Integration to a Live GSM,UMTS Network.
• Provided technical support for the product for ASIA PACIFIC Region.
• Integrated the tool to the major operator’s network across the world.
• Configured the tool as per the major operator’s requirement.
• Supported the German technical product awareness & business opportunities team for the tool among the India operators.
• Drove On Site Assignments interacting with wireless operators:
  • Colombo - Mobil Tel (GSM/GPRS/EDGE operator)
  • Germany - Vodafone & O2 (GSM/GPRS/EDGE/UMTS operator)
  • Bangkok - True Move & DTAC (GSM/GPRS/EDGE/UMTS operator)

 

Title

:

GSM testing & Validation

Period

:

Feb 2006 - Dec 2006

Responsibilities

:

• Validated BSC, BTS and TCU Software Loads after fix of the Bug by development team reported from customer site.
• Identified test cases and Change Requests (CRs) fixed in that load.
• Identified and included new test cases.
• Performed End to End testing through the GSM network.

 

Title

:

GSM Global Product Support (BSC & BTS)

Period

:

Jan 2005 - Jan 2006

Responsibilities

:

• Provided software support for BSS-GSM (BSC & BTS) for Asia, America & Europe.
• Provided 24/7 support for BSS-GSM for Nortel Network.
• Identified and resolved the issues on BSS part of GSM network.
• Reproduced the issue in Lab for analysis.         
• Used TML (Local Maintenance Tool) at BSC and BTS for maintenance.

 

Wipro Technologies

 

Title

:

UMTS- OMCR Validation

Period

:

Jul 2004 - Dec 2004

Responsibilities

:

• Part of testing team for UMTS OMC UTRAN in client Location (Lucent Technologies).
• Responsible for initial Integration and Regression testing for verification.
• Performed Configuration Management (CM) and Fault Management (FM) testing.
• Part of the team in preparing of UMTS architecture documents for the project.

 

TATA Teleservices

 

Title

:

CDMA – Network Planning & RF Optimization

Period

:

Jun 2003 - Jun 2004

Responsibilities

:

• Part of Swap Team for swapping of Lucent CDMA system to Ericsson.
• Designed search area maps and located new candidates for cell sites using Wizard. 
• Performed initial pre-optimization and post-optimization neighbour list configurations.
• Managed neighbour list tuning using Hand off matrix data & custom made scripts.
• Analyzed drive test data using ACTIX, MAPINFO to make problem solving decisions for efficient network operation.
• Generated weekly reports on network performance as a result of network optimization.
• Forecasted traffic growth for network expansion and carrier additions.
• Conducted internal staff training on CDMA – IS-95 standard and other wireless technologies.
• Performed capacity planning for CDMA 1XRTT network.

 

Himachal Futuristic Communications

 

Title

:

System Validation

Period

:

Apr 2000 to May 2003

Responsibilities

:

• Worked on system level testing of CDMA IFA and CDMA 2FA system based on WLL.
• Involved in installation & commissioning of CDMA 1FA System at Kerala BSNL.
• Involved in TEC, PQT and Testing of CDMA 2FA System for BSNL.
• Provided training to BSNL people on CDMA systems CorDECT Technology (TDMA).
• Worked on System Level Testing of CorDECT System on WLL.
• Contributed in testing, installation, commissioning and maintenance of Voice and Data system for MTNL, BSNL & Reliance Infocomm.
• Trained BSNL & MTNL Officials on CorDECT for 18K lines order.
• Trained MTNL Officials on CorDECT for 28K lines order.