Manoj Chawla

MANOJ CHAWLA
PMP, PMI-ACP, CSM
745 Midori Cir, Cary, NC 27519. 

SUMMARY
PMI Certified Project Manager (PMP), Agile Certified Practitioner (PMI-ACP) and Certified Scrum Master (CSM) with extensive experience in Investment banking technology and operations at multiple levels with specific focus in equities front office electronic trading flows, product and client reference data systems, client onboarding, data quality processes and systems, exchange data sourcing, vendor management, project/program management and agile/scrum adoption & implementation.

WORK & LEADERSHIP EXPERIENCE:

Credit Suisse, Singapore
VP, APAC Product Reference Data Change Lead for IB and PB Aug 2015 till date
Responsibilities
? Work closely with regional front office, middle/back office technology/operation users in the region to understand their product reference data requirements and work with global/regional product ref data technology/operation teams to manage end-to-end delivery of solutions.
? Work with global design authorities to understand the strategic direction of the product reference data program and share these with regional stakeholders.
? Prepare business cases/project proposals and present to regional/global management in technology/operations.
? Represent global product reference data teams in regional implementation of strategic programs.
? Work with regional/global production leads to explore production improvements ideas as part of rollout of strategic programs.

Nomura Singapore Limited, Singapore,
VP, Asia Ex-Japan Enterprise Data Management Operations and Market Data Commercials Lead
Jan 2015 – May 2015
Responsibilities
? Work closely with regional front office, middle/back office users as well as operations control teams in the region to understand their data requirements and provide solutions and act as escalation point for enterprise product/client reference data issues in Asia Ex-Japan.
? Lead global data quality program within operations for Enterprise Data Management for Entity, Products and Books data as part of the Basel Committee Banking Supervision (BCBS239) Regulatory project.
? Work with onshore & offshore teams and implement standard operating procedures, key risk indicators, issue/project tracking within the regional team.
? Perform vendor management as part of market data commercials involving contract negotiations, license renewals and approving invoices for various vendors like ThomsonReuters, Bloomberg, MarkIT, Factset etc.
? Represent Asia Reference Data teams on various regional and global initiatives.
? Actively participate in hiring and recruitment and instrumental in developing training program for new hires and industrial attachments.
? Responsible for goal setting, reviews, compensations, promotions, trainings for the Asia team including coaching and mentoring for the team to achieve personal/team objectives

Bank of America Merrill Lynch, Singapore
VP, Regional Product and Client Reference Data & Client Onboarding Technology APAC Lead
Feb 2007 – Aug 2014
Responsibilities
? Regional lead for product and client reference data as well as client onboarding with development teams spanning 3 countries, providing product and client reference data to more than 70 front & middle/back office applications within Asia. Global Lead for cross product data quality program and exchange data sourcing initiative.
? Work closely with regional front & middle office trading technology users/leads in the region as well as execution traders in the region to understand their reference data requirements and provide solutions and act as escalation point for enterprise product/client reference data issues in Asia.
? Work closely with enterprise product reference data development/support teams as well as data operations teams to cater to their data quality needs in product reference data and manage a process which runs 1000+ proactive data quality checks on a daily basis.
? Develop relationships and contacts with different stock exchanges in the region and source securities indicative data from exchanges like Australia, Hong Kong, Taiwan, Korea & Singapore and help the team in performing data certifications and analysis as part of exchange data sourcing initiative.
? Annual project planning and tracking for the projects undertaken by the development team in APR/Global Data Quality Programme.
? Develop business process model and templates relevant to the team like SRS, System Architecture etc. & introduce coding standards and code reviews for process improvements within the development team.
? Perform vendor management functions by setting up SLAs with upstream internal and external vendors like Reuters, Bloomberg, MarkIT, NETIK, Telekurs etc. and have regular weekly/monthly conversations with vendors and work with senior management and product owners from vendor’s side including kicking off six sigma processes at their end to constantly improve quality of data content and processes.
? Represent Asia Product/Client Reference Data teams on the global initiatives within the global teams and also represent Asia teams with other technology partner projects.
? Actively participate in hiring and recruitment and represent Reference Data team on the management rounds and instrumental in developing training packs for new hires and industrial attachments. Also involved in Campus Recruitment and representing Bank of America Merrill Lynch on campus events..
? Weekly/Monthly reporting of the Asia projects to Asia/Global Mgmt and work on project prioritization with global product owners as well as region al technology/business partners.
? Responsible for goal setting, mid/end year reviews, compensations, promotions, trainings for the Asia team including mentoring and coaching for the team to achieve personal/team objectives via regular feedbacks and review sessions. Implementing Scrum for two development teams and work as their Scrum Master.
? Participate and present topics on data quality and challenges on reference data internally to front office execution desks, technology partners and also represent Bank of America Merrill Lynch at industry wide conferences and workshops on product reference data.

Credit Suisse (Origem Solutions Pte Ltd), Singapore
Data Analyst, Reference Data Group Sep 2006 – Feb 2007
Responsibilities
? Ensure the quality and accuracy of data within the System as Data Analyst with the RDG Team.
? Provide support to internal users across Credit Suisse in terms of issues related to Equities, Bonds, Options, Warrants and Futures setup.
? Work closely with external vendors like Reuters, Bloomberg, London Stock Exchange, FTSE, DaDD mainly for Corporate Action within the systems.
? Ensure timely and accurate creation of IPOs and maintenance of related identifiers and products within the system and creation of dummy equities and warrants if required.
? Automation Tool to check IPOs on Bloomberg and Reuters and compare within internal reference database.


UBS Securities Japan Limited, Tokyo
Front Office Derivatives Support Team Lead Aug 2002 - Mar 2006
Responsibilities
? Manage the Tokyo derivatives support team as Team Lead & work closely with index and single stock tradng desk in Tokyo.
? Provide support to Equities Front Office Trading Team, Trade Support Team, Sales Trading, Financials (P&L) and Market Risk Control Teams and external clients.
? Ensure system availability and timely resolution of production issues/requests and manage small to medium scale projects.
? Maintain regular communication with the business users and get their weekly feedback on the level of service. Create automated user tools and reports to help increase user efficiency & increased revenue.
? Understand & gather user requirements and co-ordinate those with the local and remote development teams to provide tactical/strategic solutions. Create and maintain feeds to different systems across the globe requiring risk and position data of Asia Pacific region including daily valuation reports for client valuations.
? Ensure cross training within the team to provide service on locally developed products along with different global projects.
? Provide status updates to local & regional management. Ensured proper logging of issues by the team and generating reports. Take part in different audits and represent the local derivatives IT support team.


JPMorgan Securities Japan (Mascot Systems Ltd), Tokyo
Equities Front Office - Senior Application Developer Oct 2000 - Jul 2002
Responsibilities
? Work closely with Equity front office traders, Create tools for them using rapid application development and assist them in quantitative analysis/pricing.
? Understand & gather user requirements to develop quick turn around applications for quantitative analysis/pricing.
? Work closely with external market data vendors like Bloomberg and Reuters.
? Provide support to local Traders in Tokyo and Hong Kong for Global pricing tools.
? Report to local IT management and ensured proper logging/resolution of issues by subordinates.
? Following 6 Sigma procedures in documentation and other processes.

KEY PROJECTS SUMMARY & OTHER EXPERIENCE:

Bank of America Merrill Lynch, Singapore
• Project: Migration of Japan/China Product & Client Reference Data Repositories to Enterprise Product & Client Reference Data Repositories. Jul 2013 till date.
As part of firm’s unified reference data repository initiative, this project involves gap analysis between a existing regional product/client reference data repositories and migration of data sources and user specific flows to strategic enterprise systems involving users from front, middle and back office in Japan/China.
Key Responsibilities include presentation of proposals, high level roadmap, migration strategy, benefits and resources involved to key stakeholders for this migration project spanning multiple years. Overseeing Gap Analysis of Regional/Local systems v/s Enterprise systems and assist the team in driving at deliverables at various milestones using Agile Scrum methodology.

• Project: Agile/Scrum adoption for 3 development teams within the region. Sep 2013 till Mar 2014.
Enterprise reference data teams globally adopted agile methodology for delivering reference data products as compared to waterfall model.
Key Responsibilities include presentations around benefits of agile/scrum in comparison with waterfall to 3 development teams in the region as well as set appropriate expectations with the consumers of reference data in terms of delivery cycles. Setup various scrum ceremonies such as PBRs, Planning, Retrospectives and also setup virtual & physical taskboards to help the teams in running their daily standup meetings. Identify and work with product owners to create/maintain product backlogs for the teams in a efficient way.

• Project: Product Reference Data - Data Quality Migration Project. June 2012 till Oct 2013.
Legacy Data Quality mechanism based on a old design and technology was not scalable. Hence this project was to analyze the gaps, limitations within the current system and conduct a POC for a new rules based system for conducting cross product data quality, obtain approvals and sign offs and kick off testing of the new system and migration.
Key Responsibilities include managing the POC and demonstrating to key stakeholders on the benefits of the new data quality engine, managing the development of the rules based system and responsible for driving the migration from legacy system to the current system post regression testing and post UAT sign offs for 1000+ data quality checks. Also organize training and handover of this plug-n-play Data Quality Engine to multiple agile feature teams and BAU/Production support teams globally to promote generation of self help data quality reports by the teams themselves eliminating the need to have a dedicated data quality team owning generation of data quality reports.

• Project: Corporate Action Automation Flow for EMEA. Mar 2011 till Oct 2011.
This automation project is an initiative to be implemented in different phases to improve the processes, mechanisms involved in providing accurate, timely product reference data to front office electronic trading engines on T-1 basis on the effective date of the corporate action event.
Key Responsibilities include managing the development of automation tasks, organize weekly status calls and provide updates to senior management, work with exchanges to find their rules for deriving tickscales for newly listed instruments, suggest ways to automate data received from multiple sources like LSE & ThomsonReuters.
• Project: Data Quality Mechanism, Exchange Sourcing & Manage QA Team for new product reference data system. Nov 2009 till Jan 2011.
Manage the design, development of a new Data Quality rules based engine to handle data integrity checks, sanity checks, business rule checks, variance checks, index based scans for data sources in files & databases including notifications/reports for internal/external data sources along with monitoring via ITRS. Setup and manage a virtual QA team and setup processes for conducting & tracking progress on QA testing for development releases.
Key Responsibilities include project planning, overseeing the design and implementation, managing resources onsite/offshore for development of data quality engine, exchange data sourcing & quality assurance.

• Project: Override Mechanism. Apr 2009 till Oct 2009.
Indicative data feeds are received from various internal and external sources and sometimes due to inaccuracy of these datasets, the front office trading applications in the electronic trading space sometimes face order rejects and need to wait for the these vendors to correct the data either for couple of hrs/a day. Override mechanism allows the level 2 support teams to override an erroneous dataset coming from the vendors and thus improves the turnaround time for the front office apps. The mechanism also allows generating of stats and metrics over a period of time for auditing purposes and also for measuring the performance of the quality of vendor datasets.
Key Responsibilities include project planning, overseeing the design and implementation, managing resources onsite/offshore for development.

• Project: Fidessa to Exchange/Wombat Dataset migration for EMEA. Oct 2008 till May 2009.
Securities Indicative Data is currently being sourced from a high touch environment application, Fidessa, and this dataset is partially maintained manually. This project is to a move to a more reliable exchange quality dataset via direct exchange feeds/wombat.
Key Responsibilities include project plans, managing the analysis, establishing regular communication links with the stakeholders of this dataset to understand the usage of this dataset within 7-10 different applications within front office space. Work with support teams and gather stats on the number of issues happening on this dataset on a weekly/monthly basis, keeping track of the project timelines and resources.

• Project: EMEA Data Quality Programme. Sep 2008 till Mar 2009.
As owner of Global Data Quality Programme within securities indicative data team globally, this project is to ensure the quality of the data content that is received from various upstream internal and external sources and set up procedures/SLAs for major exchanges in Europe, Middle East & Africa (EMEA) before this dataset is distributed to front office execution systems which use this dataset for several order validation and order routing purposes.
Key Responsibilities include overseeing the data certification of the dataset coming from exchanges, data sourcing for exchange quality dataset, setup discussions with exchanges, obtaining approvals from management, managing resources onsite/offshore for analysis and development, plan and co-ordinate UATs.

• Project: Real time data distribution of Restricted List . Apr 2008 till Jul 2008
Work closely with OGC, upstream data distribution teams, downstream front office applications (about 7) to understand their real time data requirements for the dataset and work with the developers and architects from different downstream teams to design a architectural solution. Organize meetings and calls, provide updates to the senior management.

• Project: Exchange Data Sourcing for APR region. Oct 2007 till Apr 2008.
Develop contacts and relationships with different stock exchanges and exchange vendors like KOSCOM, KWAY, SYSTEX etc in the APR region and work closely with them to determine the functional requirements, timings, cost (if any) to source securities indicative data from the exchanges for cash equities and derivatives as exchange data forms the most reliable dataset. Also work with internal front office trading applications to source data from the exchanges via the trading api connection from the exchanges.

• Project: Business Process Management and Data Certifications. Apr 2007 till Jun 2007.
Implementing Data Quality Policy and procedures in ETD Reference Data Program and introduce business process management within the team and create BPM templates for different stages of the development cycle like. SRS, Architecture and also educate business/technology partners within the bank about the data certification and BPM processes within the team to improve data quality.


• Project: Securities Indicative Data Migration. Feb 2007 till Apr 2007.
Manage the securities indicative data migration project for 12 equities front office trading applications in US from another source in the bank to the strategic repository for reference data within the electronic trading data team. Capturing Requirements, preparing migration plans, produce test cases, test results and provide status updates to management.

Credit Suisse, Singapore
• Project: Corporate Action Tool. Dec 2006 till Feb 2007.
Processing of the global corporate action events and automation of data mapping between Reuters and bloomberg data for these corporate actions such as stock split, ticker symbol change, lot size change and mainly new listings.
Skills used: Excel/VBA, Sybase, Reuters API, Bloomberg API.

• Project: LSE announcement processing automation. Oct 2006 till Dec 2006.
Automation of daily/quartely announcements from LSE regarding market segment and sector changes and process them into the internal global secruity master database.
Skills used: Excel/VBA, Sybase, Reuters API.

UBS Securities Japan Limited, Tokyo
• Project: Batch Stabilization Project – Migration of Overnight Batch Jobs to Autosys & Clearcase for APAC region. Sep 2005 till Jan 2006.
Responsible for project co-ordination and migration of batch jobs (150+ batch jobs for each location) to autosys for AsiaPAC region including Australia. Creating test plans, dependency analysis, parallel runs, co-ordinate with autosys support, deploy and train regional and level 1 support team.
Skills used: Perl, Shell Scripts, Visio.

• Project: EOD Automation of Night Trading System. Jun 2005 till Aug 2005.
Night Trading System is used for evening trading and at End of the trading session, mails are required to be sent to external clients and validation reports for Traders and Compliance. This project was analyzing the tasks involved and automates those.
Skills used: Perl, Shell Scripts, Excel/VBA.

• Project: CB Marking Automation. Jan 2005 till Apr 2005.
Automation of CB Prices based on data from Reuters, Internal Models on windows 2000 server thus saving 30 min everyday for the Financial Team (P&L) and Trading Team.
Skills used: Perl, Excel/VBA.

• Project: Implementation of the new Risk Management System (Grid based computing) replacing old Risk Management system. Apr 2004 till Dec 2004.
Replacement of old Risk Management system running on Solaris Platforms to the new platform with Grid based architecture on IBM Blades.
Responsibilities:
? Regional Project Planning & Coordinating with Unix teams for 60 IBM Blade machines setup. User demos & Parallel Test Environment Setup.
? Encapsulate tcl scripts within batch files on XP to run multiple trader documents simultaneously to reduce manual tasks.
Skills used: Unix, Perl, Shell Scripts, Tcl scripts, MS Dos Batch Files.

• Project: Web P&L Runner. Dec 2003 till Jan 2004.
Web based tool to facilitate the users to kick-off and monitor progress of P&L runs on Solaris.
Skills used: Perl , Shell Scripts, CGI, HTML

• Project: Mercury Batchmark Implementation & Solaris Conversion.
Jun 2003 till Nov 2003.
Tokyo implementation of a global tool to grab prices from internal Market Data Infrastructure for Stocks and generate model based valuations for other types of products.
? Convert the NeXT based scripts to Solaris platform and co-ordinate regressions.
? Investigate and configure web based logging mechanism for the application.
Skills used: Perl, Shell Scripts, Linux

• Project: AutoHedger. Mar 2003 till June 2003.
This spreadsheet based tool was developed to help the traders to do Delta Hedging for stocks in a easier way by interacting between the risk system and the trading system.
Skills used: Perl, Excel/VBA

• Project: OptionsManager. Nov 2002 till Jan 2003.
This tool was used to create multiple stock and index options which can be uploaded on the internal instrument management tool and also option trades can be created using the same tool which can be uploaded on the internal Trade Management Tool.
Skills used: Excel/VBA


• Project: ContractsReporter. Sep 2002 till Oct 2002.
This tool was designed to display at a glance a matrix of Strikes v/s Expiries for the Nikkei and Topix Future and Option Contracts to help traders in getting a overall picture of how much positions do they have in these instruments at SOBD (Start of Business Day).
Skills used: Excel/VBA, Perl, Tcl

JP Morgan Securities Japan Limited, Tokyo
• Project: Grab Prices from Reuters pages and Shred into Rics. May 2002 till July 2002.
Grabbing the data published on Reuters Pages and shredding it and republishing on RICS on the internal TIB information bus
Skills used: Unix, Perl, TIB API
• Project: WARRANT PUBLISHING SUITE. September 2001 till January 2002
The Application is used to publish the warrants prices on Bloomberg and Reuters.
Skills used: VBA on Excel ‘97, JAVA, C++, Sybase, TIB API (TIBCO)

• Project: BASKET MANAGER May 2001 till August 2001
The Application generates the correlations for the specified stocks based on the historical data from Bloomberg. It had correlation calculation methodology & module to calculate the basket volatilities.
Skills used: Visual Basic 6.0, Sybase, Bloomberg API

• Project: DIVIDEND MANAGER. November 2000 till April 2001
The Application generates forecast data from the historical dividend data received from Bloomberg. Analyze & Implement the data retrieval process from the Bloomberg using the Bloomberg API.
Skills used: Visual Basic 6.0, Sybase, Bloomberg API

Dynamic Logistics, Pune, India - Senior Developer - Feb 2000 - Aug 2000
• Project: WEB BASED CONTAINER TRACKING SYSTEM (www.icddighi.com) Jun 2000- Aug 2000
The System is basically a portal handling all the transactions carried out during import & export of the containers giving the container status to the customer.
Skills used: HTML, ASP, Access 97, PWS

• Project: WAREHOUSE MANAGEMENT SYSTEM, Feb 2000-Jun 2000
The system handled all the operations of the Warehousing - vendor scheduling, binning, picking, dispatch etc. Barcode Devices using DDE & auto mailing features..
Skills used: Visual Basic 6.0, Oracle 7.3

Blue Whale Inc., Pune, India – Senior Developer - Jul 1998 - Aug 1999
• Project: INVENTORY WITH MANUFACTURING & EXCISE, Feb 1999 - Aug 1999
The S/W was handling the inventory along with the production and include all the excise calculations. Various reports along with the compulsory excise documents such as RG23, RT12, RG1, PLA were generated from the system.
Skills used: Visual Basic 6.0, Access 97

• Project: FINANCIAL ACCOUNTING & INVENTORY SOLUTION Sep 1998 – Jan 1999
This System handled the total accounts of the organization with a record of all the stock details as well as the purchases and sales of the organization. Feature of interdependency of the accounts and the inventory procedures to provide an automated transaction.
Skills used: Visual Basic ver 5.0 , Access 97

TECHNICAL:
Operating systems: Unix, Linux, Windows XP/NT, 2000
Hardware platforms: Sun Solaris 2.6/2.8, IBM Blades, OpenStep NeXT, Windows NT/2000 Server
Languages: Perl (Unix/Windows), C++, PL/SQL
Scripting: Shell, TCL, BSH, AWK, CGI, JavaScript, VBScript
GUI: Visual Basic ver 6.0, Oracle Power Objects
ETL: Informatica 7.1.5
RDBMS: Sybase 12, Oracle ver 10g, 11g
Web: Java 2, HTML
Messaging: FIX, TIBCO Rendezvous 6.9/7.3, IBM MQ, JMS
Others: Visual FoxPro ver 3.0, Bloomberg API, TIB API, Reuters API
Methodologies: Systems Analysis & Designing, Software Project Management


PROFESSIONAL AFFILIATIONS
• Masters Certificate in Project Management, George Washington University, 2013
• Project Management Professional (PMP), PMI, 2009
• Certified Scrum Master (CSM), Scrum Alliance, 2013
• PMI Agile Certified Practitioner (PMI-ACP), PMI, 2014

EDUCATION
• Masters in Computer Management (M.C.M.), Pune University, India. 1998-2000, 66%
• Bachelors in Arts (Economics), Pune University, India. 1994-1997, 58.83%
• Higher Secondary Certificate, Maharashtra Board, 1993-1994, 67%
• Senior Secondary Certificate, C.B.S.E. Board, 1991-1992, 65.2%

TRAININGS:
2009-2013 - Project Management Courses – ESI International, Singapore
Program Management, Negotiation Skills, Quality for Project Managers, Project Leadership and Communication, Developing Agile Requirements
2004 - C# - Learning Tree International, Tokyo
2004 - Derivative Fundamentals, Tokyo
2003 - Futures and Options, Tokyo
2002 - TIB - Rendezvous Concepts, Tokyo
2001 - Bloomberg SDK and Activex, Tokyo
1998 - Advanced Honors Diploma in Software Engineering (ADSE) Duration - 4 Years, Pune, India