Charles Wright

Charles Wright

Project Manager  Scrum Master   PMP, ITIL, CSM, Six Sigma GB, CISA

Carrollton, Texas  214-493-7715

IT PROGRAM / PROJECT MANAGEMENT & AGILE SCRUM EXPERT

Highly qualified program/project management professional with extensive experience in applying superb technical talents to translate client visions into strategies that exceed expectations. Offering strong expertise in managing cross-functional, complex projects while working with new technology initiatives and implementation processes across borders. Innovative thinker with a keen ability to build productive and profitable relationships. Exemplary leadership experience with unique talent to enlist cooperation among external business partners. Excel in selecting the right policies to drive company growth. Experience working with a matrixed team geographic / technology. Experience with PMI based workflows: cost, schedule, risk, communications, scope and quality

 

Project Management Professional I Systems Development | Process Optimization | Active Directory | Quality Improvement

Infrastructure Improvement | Risk Assessment | Dev Ops SDLC | COTS application upgrades (commercial off the shelf)

IT Networking & Project Scoping | Six Sigma Green Belt | Problem Solving | Data Modeling | Software & Storage Upgrade

Strategic Storage Planning I Business Development I Agile I Scrum I Data Center Migration I Active Directory I WAN Migration

 

PROFESSIONAL EXPERIENCE

 

Computer Enterprise Inc. / BNY Mellon Document Custody                                                                                                  2017

Project Manager / Systems Division

• Manage Stakeholder relationships by: Ensuring stakeholder expectations are understood and managed accordingly. Manage stakeholder communications & participation.
• Promote effective individual and team performance. Act as primary point of contact to handle project issues as well as manage changes to project scope Have a strong customer focus.
• Manage the development and execution of a project by adhering to a defined project management methodology. Ensure the work of the project, including requirements and deliverables, are clearly defined.
• Control the project, in part, by leveraging formal change management Identifying and mitigating risk. Confirm project success criteria and managing accordingly.
• Monitor, evaluate, and control project performance. Resolve and/or escalate issues in a timely fashion. Plan and schedule project tasks based, in part, on resource availability and other dependencies.
• Oversee or modify a schedule of tasks with minimal supervision. Conduct routine project status calls and reporting of project status. Projects include software development, data migration and issue tracking using agile methodology.
• Provide leadership to the group by seeking and participating in personal and team development opportunities including improving personal, technical and consulting skills, plus suggesting areas for improvement in internal processes along with possible solutions; fostering & supporting constructive change

Insight Global / Bank of America

Project Manager / Change Coordinator, SIM Network Security                                                                                            2016

Provide change coordination for network security modernization of existing previous vendor built infrastructure.

• Provide data input and coordination for strategic network change as risk management approves, 3 month contract.
• Utilization of ITSM Remedy Data System for maintaining risk standardization for change approval review.

 

 

MODIS/AIG (American International Group) Insurance

Senior Project Manager, Global/Domestic Projects                                                                                                     2013-2016

 

Managed global project network optimization of all telecom expenses with justification of all data, voice and wireless capability and optimization for IT governance and uniform platform. Directed project surveys of data, voice and wireless capability at approximately 1100 sites worldwide. Captured and verified list of all infrastructure circuits and equipment utilization.

 

• Produced $12M in Business Unit savings on telecom expenses; achieved a migration of data centers for cost and support consolidation, with hardware and OS upgrade, plus Web Security. Utilized waterfall and agile methods.
• Implemented Citrix (XenApp) VDI infrastructure with CA Nimsoft monitoring utilization, synthetic transactions and datacenter databases while utilizing Oracle, SQL and DB2. Private Cloud server storage monitoring to provide outage alerts.
• VDI migration, Verified end users capability with new Proxy/Firewall Infrastructure globally; implemented monitoring via CA Nimsoft of Citrix Infrastructure, databases, and synthetic transactions to verify user utilizations with Scrum methods.
• Accomplished complete technology infrastructure inventory of existing 1100 BU Sites; migrated hundreds of storage servers from branch locations to major corporate owned data centers .Upgrading utilizing software utilizing Agile methodology.
• Analyzed work stream activities and verified deliverable capability based upon application requirements utilizing Agile.
• Data Modeling noting Conceptual, logical and physical schemas for creating object-role modeling based designs.

 

 

Genesis10 / ONCOR Electric Utility, Dallas

Project Manager, Network Infrastructure Projects                                                                                                       2011-2012

 

Managed project team of sub-vendors achieving deployment of new data, wireless, and VOIP solutions at approximately four sites across Texas. Achieved coordination of Wide Area Network Refresh of all network infrastructure equipment at Operations Energy Service Building. Implemented Cisco Meeting-Place.

 

• Migrated existing legacy WAN to new WAN and Fiber backbone, separating per regulatory needs, and storage scalability.
•  Completed updated infrastructure status of approximately 84 branch office sites; migrated to new WAN with new infrastructure capability and wireless access for line staff. Utilizing waterfall and agile methods.

 

Bagram, Afghanistan/Fedtech Services, Tampa

Program Manager for TNMAv2 Implementation                                                                                                                     2011

Infovision.net

Project Manager, Infrastructure                                                                                                                                               2010

 

Ministry of the Interior, Republic of Iraq at US DOS, DOD-Iraq

 

Communications Project Advisor, Subject Matter Expert                                                                                           2009-2010

Technisource, AT&T, Dallas

Program/Project Manager, Worldwide Network Integration & Deployment Services                                         2008-2009

 

DOD-Iraq

Project Manager SWA-Iraq Comm., LNO Defense Wide Transmission Systems                                                 2007-2008

Project Lead at EDS/Sabre, Data Centers Complex           Tulsa , OK                                                                               2007

Business Control Systems

Network Engineer / Project Implementation                                                                                                                           2007

Advanced Systems Inc.

Network Engineer / Project Lead                                                                                                                                    2006-2007

SES/Blackhawk Management Inc.

System Administrator / Network Manager           Ft Hood Texas                                                                                      2006

Iraq Deployment at Mantech Inc.  

Project Network Engineer                                                                                                                                               2005-2006

US Marines DOD

Project Site Manager/Network Engineer (FSR)    (Iraq, DOD)                                                                               2004-2005

Project Technical Support Team Leader/Technician, CSC  (Baghdad, Iraq with DOD)                                            2004

EDUCATION

Bachelors of Art, Texas Lutheran University, Seguin, TX

Recent Courses Completed: PMI UT Dallas Symposiums, PMP, CISA, Continuing Education                 2014-2015

 

PROFESSIONAL DEVELOPMENT

Standards: HIPPA, Lean Six Sigma, COBIT, ISO/IEC 27001, Sans, XML, PMBOK, ISBOK, ITIL.

Methodology: PMBOK, Lean Six Sigma, Agile, user acceptance testing (UAT), ITIL, SDLC, Change Management and Organizational Development, Agile-Scrum, ER Modeling, Requirements Traceability, and Benchmarking. Waterfall and agile project methods.

Applications: MS Office Suite (Excel, Word, Power Point), MS Project (2003, 2007, 2010), HP-PPM (Project Tracking), Visio (CAD), UNIX, Linux, Windows 7 O.S., Windows Server (2003, 2008, 2012, 2016), MS Share Point, MS Time Tracker.

Systems: Data Warehousing, Storage Architecture, Data Marts, e-commerce Solutions, Active Directory, Disaster Recovery,

Software: MS Office Suite, Visio, Project; SQL, SharePoint 2007, HP PPM, ITSM Remedy.+ experience using Agile Project tools

 

Current Certifications:

• Project Manager Professional / PMI (PMP), 2005-2018
• Certified Scrum Master (CSM), 2012
• Six Sigma Green Belt, 2012
• Certified Information Security Auditor / ISACA (CISA), 2011-2018
• Information Technology Infrastructure Library Version 3 Foundation (ITILv3Foundation), 2011
• Scaled Agile Framework Agilest (SA),  Scaled Agile Framework Academy,  2016

 

Recent Courses Completed:

• Various IT Auditing, Info-Sec (ISSA & ISACA) and Project Management workshops, 2014-2016
• UTD ISACA Securing & Auditing Virtualized (Cloud) Environments (VMWARE), 2016
• 2014 & 2015 PMI UT Dallas Symposium, PMP, CISA, Continuing Education
• 2016 Cloud and Agile Webinars plus ISSA Cyber Security Regional & International conference attendance for technology

 

Notable Projects: National & International Project Supervision; Installation and deployment of Data & Video Systems; Project Manager: Multiple technical environments for fortune 500 corporations; Systems Integration; Deployment & Recovery Project Manager on nationwide systems; Reduced IT costs by hundreds of thousands dollars by consolidating & clustering resources; Project Manager & Network Engineer for review of projects for DOD overseas deployment; Program/Project Plan development utilizing PMI methodology ($1-60M worth projects). Clearance: Previous Secret US DoD clearance

https://www.linkedin.com/in/charles-wright-0266104