Darren Hoevel

PROFESSIONAL PROFILE

Darren Hoevel is President of Pliant Solutions and a community-involved agile practitioner enabling self-organizing teams in dedicated and mixed software development methodology environments in both the public and private sectors. He's a results-driven IT Professional with over 20 years’ experience in IT Project Management, Customer-centric Solution Delivery, and Business Process Optimization. His expertise in developing cross-functional business logistics and strategic workflows results in clients' improved productivity and streamlined business solutions. Darren has extensive experience in project and commodity management and cost analysis including researching, designing, developing, installing and maintaining enterprise systems. Skilled at and passionate about leading and mentoring teams, designing IT architecture and executing requirements-driven release processes to enable organizations to build stable products quickly.

 

EXPERIENCE (Federal Sector)

 

Pliant Solutions LLC, Alexandria, VA                                                                        Feb 2013 – Current

 

 

 

Security and Exchange Commission (SEC), Washington DC                                         Sept 2018 - Current

    Enterprise Agile Coach

     Agile Development and Delivery Support (ADD)

• Assists with the organizational cultural change at every level of the organization; provides guidance and consultation on Agile scaling practices; conducts ad-hoc training support. 
• Assisted SEC leadership in creating Agile adoption roadmap and launched agile pilot programs.
• Created and delivery Agile assessment, leveraging findings to develop the SEC Agile Playbook, detailing agile best practices and incorporating federal regulatory and compliance requirements, which will be used for all Agile implantation across the Office of Information Technology.
• Conducts continuous Enterprise Agile Readiness assessment to gain insight into the current state of agility, establish an agile baseline, identify and mitigate foresveeeable key risks barriers to implementation, and recognize key enablers.
• Instigated an inclusive and collaborative environment across OIT and the business as well as across contracts and contractors to create organizational alignment to strategic goals.

 

US Citizenship and Immigration Services (USCIS), Washington DC                           May 2017 - Current

  Enterprise Agile Coach

     Agile Engineering and Test Automation Services (ACES)                                  

• Creation, execution, and implementation of the eProcessing operating model supporting service-centric customer product delivery.
• Technical coaching and support shaping and visualizing service boundaries of each of the 13 services.
• Training and coaching of the new eProcessing architecture to promote and increase organizational adoption
• Coaching OIT Leadership on organizational design and systems thinking practices
• One on One personnel development on Adaptive Leadership and  advanced communication practices such as the Kantor model.

 

Electronic Immigration (ELIS), Office of Transformation Coordination (OTC)   

Sept 2014- Dec 2016

• Support of Bimodal Program deliverables through data analytics and visualization
• Annual Operating Plan alignment and implementation across the division and program
• Program forecasting and optimization using lean and agile principles
• Creation and support of the Office of Transformation Coordination’s program and agile onboarding for new and existing employees
• Logistical support of the software delivery operations for Product Owners, O&M, teams, and other supporting staff
• Training and mentoring of program stakeholders and USCIS employees
• Program reporting and contract support

 

Census Bureau, Suitland, Maryland                                                                       Mar 2013- Oct 2014

Agile Coach

Mobile Application Development, Field Services Division,

• Product launch of US Census’ first true mobile application for the field operation division
• Creation of US Census’ mobile development environment with continuous integration
• Driven implementer of the inception and adoption of Agile methodologies
• Trainer, Mentor and Coach for all program stakeholders and US Census employees
• Responsibilities include Stand-ups, Backlogs, Sprint Planning Meetings, Retrospectives, Reviews, Story Board, Story Writing, Information Radiator and Agile Adoption

 

EDUCATION

Masters of Business Administration, October 2011

George Fox University

 

Bachelor of Science, Business Management Information Systems, May 2003

San Jose State University 

 

Knowledge, Skills, and Specializations

Methodologies:  Scrum, Kanban, Lean, Scaled Agile Framework (SAFe), Large-Scale Scrum (LeSS), Disciplined Agile Delivery (DAD)

Software Development Methodologies:  Test-Driven Development (TDD), Behavior-Driven Development (BDD), Extreme Programming (XP)

Management and Analysis: Bimodal IT, IT Infrastructure IT (ITIL), Project Management Institute (PMI), Portfolio Management (feature, roadmap, story mapping, etc.), Product Development 

 

Tools:  AgileCraft, JIRA, Rally, VersionOne, Trello, Leankit, MS Project, Ducksboard/New Relic

 

CERTIFICATIONS

• Problem Solving Leadership (PSL), 2016
• LEGO Serious Play Facilitator (LSPf), 2016
• Collaboration Architect (CCA), 2016
• ICAgile Agile Coaching… ICP-ACC), 2015
• ICAgile Agile Team Facilitation (ICP-ATF), 2015
• Certified Scrum Practitioner (CSP), 2013
• Scaled Agile Framework (SAFe) Program Consultant (SPC), 2013
• Certified Scrum Product Owner (CSPO), 2012
• Certified Scrum Master (CSM), 2012
• ITIL V3 Certification, 2009

 

PROFESSIONAL DEVELOPMENT COURSES

Integral Agile

• Agile Coaching Institute

Mindful & Conscious Leadership

• Wisdom 2.0

Creative Center for Learning

• Leadership training, “The Looking Glass Experience”

Google EDGE Training

• Leadership training and Team Development
• Facilitator of leadership meetings among Google’s elite achievers

San Jose Professional Development  

• “Coaching:  How to Get the Best Out of Others”
• “Conflict Management”